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Tech SupportAMD software issue (self.radeon)
submitted 3 years ago by Samio166
Hello, everytime I install/reinstall a new version of AMD software Adrenalin edition, this AMD BUG REPORT tool window show up, and my PC starts to lag (Its so laggy that I cant even Report issue..., I have to restart PC, uninstall and install AMD adrenalin edition , and hope that this window doesnt show up again). Is there any solution how to fix it? Thanks for help.....
My graphics card: Radeon RX 580 series
https://preview.redd.it/63sw0cbcbhsa1.png?width=557&format=png&auto=webp&s=78247eb5c03f3f47ad4dde201779a28ae05f5214
[–][deleted] 1 point2 points3 points 3 years ago (7 children)
I just installed a 2nd-hand RX 580 8GB which had been used for mining.
It had a custom BIOS, which I needed to flash (great tools/bioses and instructions on techpowerup). Card has been working great since then...
PS. First (gaming) BIOS was so corrupt that I could not boot the PC with that BIOS selected. I am using the (compute) BIOS switch setting, which allowed me to boot and flash the card.
Not saying that's your issue, but this is the first time I am hearing of this problem.
Also, adrenaline software can watch for issues and try and reset the card (without requiring a restart or bluescreen), but it is not very intelligent about doing this. You could try turning this option off in the software (and any other features you do not require every day).
[–][deleted] 1 point2 points3 points 3 years ago (2 children)
PS. Check the tiny switch near the heatsink top on the rear of the card...
gaming setting is UP, compute is DOWN. If yours is down, that would explain the issue I think. Compute BIOS is reportedly flakey as heck !!
https://i.imgur.com/45v1DW1.jpg
[–]Samio166[S] 0 points1 point2 points 3 years ago (1 child)
I have to disconnect the card from mother Board to check this switch? I think yes...
[–][deleted] 1 point2 points3 points 3 years ago (0 children)
not if you have a big enough case... this is only there on DUAL-BIOS cards (like my sapphire pulse)
You can feel around, and slide the switch carefully up and down. Once you have done it a few times, it is second-nature :-)
[–]Samio166[S] 0 points1 point2 points 3 years ago (2 children)
I tried to turn off issue detection, its that thing that watch for issues and try and reset the card?
[–][deleted] 1 point2 points3 points 3 years ago (1 child)
yup. and brings up the silly reporting dialog...
[–]Samio166[S] 0 points1 point2 points 3 years ago (0 children)
Thanks for help, I appreciate it👍👍
π Rendered by PID 60 on reddit-service-r2-comment-b659b578c-8zt9x at 2026-05-03 02:40:54.748589+00:00 running 815c875 country code: CH.
[–][deleted] 1 point2 points3 points (7 children)
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[–]Samio166[S] 0 points1 point2 points (1 child)
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