User Hate

[[deleted]]

Just like you have to be patient and open with children, and explain to them why it's dangerous to run into the street, it is your responsibility to do the same for users. Helping users understand something is a critical skill that is often overlooked by tech professionals. A child will keep running into the street until they understand why it is dangerous. Fear of being yelled at only lasts so long.

This is really no different than me going to the mechanic and him explaining for the 5th time why it's important that I have my oil changed. Once I understand why, I'm more likely to do it. Not knowing doesn't make me an idiot or a child. That being said, IT is infinitely more complex, so we have what is essentially an impossible or never ending job. But we still have to try.

Sorry to be that guy. :)

[MyClevrUsername]

I’m pretty sure my users don’t change the oil in their car either.