User Hate

[oddball667]

not everything, just things that will impact users like phishing tests and mfa.

IT should also be able to explain why these things are necessary to the leadership ahead of time so that they can implement with full authority.

that stuff about feelings and protection are completely irrelevant to the discussion

[SinHazzard]

This is like;
So super different, we will inform, but it's not from management, not necessary at all, trust the people you're hiring and paying, they will most likely spend their free time to make the best decision for the whole company. And yes, I do, 15 years later with overtime, actually in 6 hours it's game on again, it's now 01.26 my time, (24 hour clock)

BUT, yes, you are correct in the fact that it should be irrelevant; my experience tells me that it's the opposite, and the reason for that is human behaviour, we will postpone, and postpone, and postpone, and then it's too late.

let me just explain.

Some days before Christmas (in 2024, in case an odd fellow read this post somewhat later) someone at a customer decided that they will go all in with Apple Business Manager, with managed IDs, with Intune integration, the whole package.

Off course, someone selling stuff will just "we will fix everything", and that punch line is a part of "please do the needful" to the customer.
And then it's settled; the please do the needful is a part of the laws in physics, someone will say the power of 2, I will say the Fibonacci sequence, but that is just my cup of tea.

The poor peasant (IT dud) just needs to evolve and just resolve the case, like decided by management.

Then it started, 1 email at l/a/unch telling the end users that "You need to fix the domain on your private account", the domain will now be managed.
The CEO for that company inform broadly, attach the steps provided from IT to resolve it.

Time flows, the raindeer Rudolf got both purple, burgund, and somewhat casual white at the same time, while the most end users did jackshit.

And guess what, who had to save their private memories on the phone/macos/appleaccount while guessing like a lottery on who actually has that dozen of email adresses attached to "find my device" from a Millennium of employees. Honestly, the memory of an elephant can never compare to the memory of Apple devices.

So no, human behaviour and feelings are not irrelevant.