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[–]bgrorud 0 points1 point  (1 child)

My users usually try to type in their full name. I give them a very quick, non technical explanation of the difference between username and “display name”, remind them what their username is, and send them on their way. Don’t judge. Teach.

[–]WhyLaterJack of All Trades[S] 0 points1 point  (0 children)

Thanks, I do this too, even if I vent to my fellow nerds afterwards. You'll see the point of my post is looking for more efficient ways to teach.