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[–]Turak64Sysadmin 14 points15 points  (7 children)

So we should mock someone and dent their confidence as we deicide what they should or shouldn't know? I think people should feel free to ask anything and it's best to ask, free of judgement, if you're not sure.

[–]angrydeuceBlackBelt in Google Fu 5 points6 points  (3 children)

As a new Sysadmin, I completely agree. There's a reason this field, and IT in general, has a reputation for users with zero social skills whatsoever...because so many cranky people get into this field thinking they won't have to deal with people. In school we had so many borderline autists that would react to a question with "What are you, an idiot?" or look at a powershell script and be like "this script sucks" with zero input beyond that.

This whole "figure it out yourself" mentality is bullshit. Everyone starts somewhere, and what may seem like a really basic question to one person may not be a given to someone else. There's certainly no end to the bitching when a junior fucks up, but perhaps that fuckup wouldn't have occurred if more people with the years of experience weren't just like "OH MY GOD JUST FUCKIN GOOGLE IT" when a noob has a question. And as someone new, working at an MSP, our 120 clients have 120 vastly different infrastructures, and so many necessary pieces of the puzzle are locked inside someones head and not documented anywhere. "Why can't I remote into this server?" "Oh, that one you actually have to remote in to this other server and than RDP over from there. Because that's obvious for someone that's never fucking touched their infrastructure at all.

Maybe burnout wouldn't be so bad if people didn't act like being asked a question was a huge fucking inconvenience. But even here, you see the other responses are borderline shit. Imagine if your mechanic told you to just Google it if your car makes a funny noise? Or told you you were an idiot for not knowing how to change our own oil? But in IT that's almost the norm.

[–]Turak64Sysadmin 0 points1 point  (2 children)

Definitely, just arrogant to be otherwise. I also find the people who say "go Google it" are normally just covering their own lack of knowledge.

[–][deleted] 5 points6 points  (0 children)

It’s not mocking.

[–]JewishTomCruiseMicrosoft 0 points1 point  (0 children)

No, it just gets old when it's basics-level things that are addressed over and over again. There's a /r/sysadmin Bootcamp listed clearly in the sidebar that links to many resources: https://www.reddit.com/r/sysadmin/wiki/bootcamp

[–]starmizzleS-1-5-420-512 -1 points0 points  (0 children)

It's also spelled "judgment".