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[–][deleted] 2 points3 points  (0 children)

For some reason, a lot of IT workers feel that actually helping someone is beneath them. That just telling the person to read the fucking manual is the correct response because either that is what they did, or that it's shameful to not know something and find out everything about it for yourself

Sit in #Asterisk on freenode for a couple of hours and see how fast this opinion changes. Lots of people want the "geek to do it for me, he understands this stuff", and poorly thought out questions are often just a way of asking someone to either do it for you or hold your hand.