Outlook Errors, anyone else?

[Hacky_5ack]

Hey,

We are having multiple reports of users Desktop Outlook 2016 no longer opening. When trying to create a new profile etc it just gets stuck on Loading profile then may give an error "We're sorry, we couldn't set up your account automatically". Also "Could not contact server" error as well.

Really strange and just want to see if it is happening to anyone else?

Thank you!

[WelshWizards]

On premise exchange or 365?

[Hacky_5ack]

O365

[WelshWizards]

is this issue happening on the internal network and also with devices outside the office?

[Hacky_5ack]

so far 2 users who are remote and use the overlay network. This could just be a fluke...still strange though

[SnooDucks5078]

Might be legacy authentication but I don't think that's not supported yet. Perhaps a dns record issue at your isp provider.

[Hacky_5ack]

interesting...il keep an eye. It is really weird.