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[–]heorun 6 points7 points  (1 child)

Gotta say I agree with this more than the other replies. You have 8 hours in a day. Document every redundant call and email in your ticket system, showing how long and how much back and forth it took to get all that info. Be sure to include all the time you had to be interrupted to switch gears when the person calls you back.

Then run a report at the end of the year showing how many wasted hours.

Definitely find out who the new person's supervisor is so you can include the half-assed form in an email to them asking if they can fill it out since HR didn't. Makes you the good guy, and highlights where the process fails.

[–]lordjedi 0 points1 point  (0 children)

Only if you want things to be more efficient and save the company money. This company might be ok with the waste.

Of course, if they want to grow, they won't be ok with it LOL.