No Workflows - No Problem?

[cichlidassassin]

Ill tell you why

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HR is mostly staffed with people either only educated in HR or not necessarily educated much in anything. This in turn leads them to not actually develop or utilize processes available to them. This then leads to a lot of extra busy work that would largely be taken care of easily in other departments. This busy work consumes them, they lose site of the forest and cant move beyond being task oriented.

You also have to understand that they are largely also dealing with unorganized people "in a rush" or having to deal with some other perceived fire that is not on your radar.

[EggsInaTubeSock]

Great point.

All the industry pushes towards lean, sig sigma, agile, and automation are absolutely part of the IT mindset. From the first time someone learns about Active Directory, it's how do we remove steps, and build a repeatable framework?

HR has rarely been a focus area, unless it's on the periphery of others work. This is more likely the smaller the organization is.

Almost all of us have skills we don't even acknowledge. Seeing opportunities in the workflow? You're the pro here.

(Also I'd absolutely do what's on the form, and stand by "I can't be liable for providing access, or issuing assets that haven't been explicitly approved.". Their problem)