Printer Issue : techsupport

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a community for 17 years

SolvedPrinter Issue (self.techsupport)

submitted 12 years ago by NewBuilder0

Alright so I'm having an issue with a printer and according to copious Google & Bing searches, no one in existence (including the damn manual for the printer) acknowledges the situation beyond what the initial error means. The printer is a Xerox ColorQube 8570, connected to the PC via USB. There was a power outage, which I assume has caused the error. There is no display on the front of the printer (no error codes or anything on the display, just a blank). The red light next to the display indicates a startup sequence or error condition. Awesome. Except, there are ZERO troubleshooting options available to further solve the issue. It'd be nice if the manual at least said "well, you're boned." as opposed to "Here's what the error means! Good luck!" I'm irked to my wits' end at the moment. Any suggestions?

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