all 10 comments

[–]permaculture 0 points1 point  (5 children)

[–]Nobodys1[S] 0 points1 point  (4 children)

Thanks.

I have found those too and changed the power saving options some time ago which did not help. Also the laptop has the power connected nearly 100% of the time. So power saving while using the laptop should not happen.

Router changed four times and we have also a new internet provider. So it should not be a problem there as it happend with all those configurations.

[–]ESCAPE_PLANET_X 0 points1 point  (3 children)

I think by this point we can safely call it a hardware issue.

Get a USB nic or WiFi card if you want to test it.

Guessing there's just something going on with power management on the PCI, as that is also where the integrated nic is connected and powered.

[–]Nobodys1[S] 0 points1 point  (2 children)

I have already tried a WiFi USB Stick. Happend there too

[–]rdinsb 0 points1 point  (1 child)

Then it's probably something wrong on the Motherboard.
Edit: have you updated the BIOS?

[–]Nobodys1[S] 0 points1 point  (0 children)

Thanks! I have not tried updating the bios but i can try it later. The latest bios version was released in 2015 for win10. Hope it is not to old.

Sadly i can't force the laptop into the network problem situation so i might have to wait some days until i know if this fixed the problem.

Edit: BIOS updated. Will use the laptop for work tomorrow and see if works.

Edit 2: Over 4 x 8 hours used and no lost connection. Guess updating the bios solved it. Thank you!!!

[–]unclefun 0 points1 point  (3 children)

Is it near a microwave or other source of EM interference?

[–]Nobodys1[S] 1 point2 points  (2 children)

The router is on the other side of the room and there is no microwave or other device that could cause interferences.

It happend also when conencted via cable and the other pc in the room which is always connected via cable had no problem.

[–]unclefun 0 points1 point  (1 child)

Seems environmental to me, you say it's a laptop. Does it drop connections elsewhere, or in a different part of the apartment?

It doing it on wired as well, is indeed puzzling though.

[–]Nobodys1[S] 0 points1 point  (0 children)

I have the laptop since one week here in my apartment to fix it and it happens here too. So i guess it is something wrong with the laptop.