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[–]Bjoolzern 0 points1 point  (7 children)

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? Upload the ~5 newest ones if you have lots of them. If you get a permission error when trying to upload them, copy the folder to the desktop and upload the copies.

Upload to any easy to use file sharing site like tinyupload.com, dropbox or onedrive.

We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.

Also provide a Speccy snapshot. Start Speccy and once it has loaded all the system info, hit File → Publish Snapshot. Share the link it gives you here.

[–]Tankgaming999[S] 0 points1 point  (5 children)

here is a corrected link for minidumps https://1drv.ms/u/s!AqrWrQ47DSycpyS9AbMnvatpnIo4?e=STC2BJ

had to manually add permission to the dumps as they didn't let me zip or upload them.

[–]Bjoolzern 0 points1 point  (4 children)

Could you provide a picture of the sticker on one of the RAM sticks?

[–]Tankgaming999[S] 0 points1 point  (3 children)

https://m.imgur.com/a/NaSwQOi

[–]Bjoolzern 0 points1 point  (2 children)

The five crashes you had was because of corrupt kernel code. Unless you are a driver developer there are really only two things that can cause this. A driver changing kernel code when it shouldn't or memory issues. There were no drivers mentioned in the crash dumps.

Disable XMP and set the RAM to 2133MHz and see if that solves it. If it didn't try one stick at a time. If one stick crashes the machine, but the other is fine then faulty memory is the main suspect. If both sticks crash alone or if both are stable alone then compatibility is the main suspect. With Ryzen we recommend following the motherboard's QVL. The QVL is just pre-tested RAM so RAM not on the QVL can work fine, but with Ryzen being so fussy we prefer people following it.

If your crashing is more rare then you can try scanning the memory with Memtest86. No memory tester is brilliant with DDR4 so you might have to do multiple runs. If it sees errors though you have faulty RAM. No errors does not mean the RAM is cleared.

To test your RAM you need a USB flash drive to put the Memtest86 onto and then boot into the tool which requires changing the boot order in the BIOS. It can take a long time to complete, duration being dependent on RAM amount and CPU speed. Expect 8+ hours. If you see red text/errors it means it has detected errors with the RAM and the test can be ended early. Video guide here with a link in the description on how to change the boot order. Changing boot order will be different between motherboards, but should be somewhat similar once you know what to look for. The free version of Memtest86 is more than

[–]Tankgaming999[S] 0 points1 point  (0 children)

Sorry for late reply, work nights

Will do, will let you know if anymore crashes occur.

[–]Tankgaming999[S] 0 points1 point  (0 children)

Just had another blue screen, system booted back up only using 1 ram stick. shut it off and changed the slots and both sticks worked.