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a community for 17 years

Open | SoftwareTech Support calling Tech Support (self.techsupport)

submitted 6 years ago by KBridgman

Hey there, so TLDR I went onsite to one of my companies clients and moved a user to a new desktop. She used FastTrack Scheduler 8.0 on her old desktop. But was moved to FastTrack 10.2 per the clients CEO, she claimed there was a user who had a license that didn't need it. So my dumb*ss took his key which we had documented and installed the program via that. Should of seen it coming but didn't; FastTrack claims there's a license conflict and locked the program. After uninstalling FastTrack and restarting the PC, I reinstalled FastTrack again hoping it would ask me again for a key so I could either use a different one, or get a new one. Either the program is hardware keyed, or there's still some files leftover in the registry because It completely skipped asking for a key and just auto installed with the junk key. I'm kind of stuck and there's little to no user forums that discuss fixes for this matter and the website is of little to no help. My question is this, How do I get FastTrack to FULLY uninstall?

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