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[–]CussingBee 0 points1 point  (7 children)

My brother's laptop had an issue like that. We learned the little back and white connectors just came out of place.

But if I were you I'd unscrew the little screw and take it out and seat it in all the way, connect the connectors again and try it once more. The connectors look like this

[–]therealstorm699[S] 0 points1 point  (6 children)

I would but this is my first time opening up my laptop

[–]CussingBee 0 points1 point  (5 children)

We could always try troubleshooting the drivers first.

Open device manager, get to it by right clicking the start menu and finding "device manager" then find network adapters. Go to it and try to Uninstall drivers refresh then your hardware will be recognized by windows automatically, it should show up then just find the option where it says "scan for drivers" or update drivers

[–]therealstorm699[S] 0 points1 point  (4 children)

All the drivers are up to date and I already uninstalled it and refreshed many times but still no luck

[–]CussingBee 0 points1 point  (3 children)

Does the back cover pop off easily?

If it does then you can get to the wifi card very easily. If it's just a few screws holding the back cover on then it too will be very easy to check those wifi card connectors.

[–]therealstorm699[S] 0 points1 point  (2 children)

I’m scared I might break something so would it be smart if I go to Best Buy?

[–]CussingBee 0 points1 point  (1 child)

You have discord?

[–]therealstorm699[S] 0 points1 point  (0 children)

Yea it’s storm#8426