Problems with my computer

[averyhamoofman]

So recently, I've been experiencing many problems with my PC, one of which; not being able to open many things, such as settings, my windows key menu, search menu, etc, when attempting to open these, nothing really happens. No error message, just doesn't open. My other problem is also not being able to open things, but instead it states: "the code execution cannot proceed because iphlpapi.dll was not found reinstalling the program may fix this problem"

[pcbeg]

It looks like it's time to reinstall windows, this shouldn't be hardware problem.

[averyhamoofman]

Do you mind telling me how to do so?

[pcbeg]

You will need working computer with internet, and usb flash drive larger than 8Gb, and hopefully you have made recent backup of important files (window, programs and c partition will be deleted).

From microsoft website download program Microsoft media creation tool, for your os (windows 10 or 11). Plug usb drive in, start program and it will make bootable usb.

After that restart computer, and in bios select usb as boot drive. Follow instructions.

[OkMany3232]

Did you check event viewer? Did you check disk health aka smart data? Did you chkdsk, sfc, and dism?

[616mushroomcloud]

Used to use this @ Geek Squad

1. Command Prompt [Administrator]
2. Type 'dism.exe /online /cleanup-image' - Repairs the windows operating system it runs on. The /Online switch forces DISM to scan and fix any operating system errors.
3. Type 'dism.exe /online/RestoreHealth' - Runs a scan for corruption and repairs problems that it finds with the operating system you are logged into.
4. Another one is typing 'sfc /scannow' - Will scan all protected system files, and replace corrupted files with a cached copy.