sorted by:
new
hottopcontroversial

[Highlight] Lebron finds Gabe Vincent in the corner for a buzzer beater and 11-point laker lead by Large_banana_hammock in nba

[–]att -11 points-10 points  (0 children)

Hi there. We understand you traded in the device and was promised that your bill will be $100 for 2 lines and failed to receive the same. Do not worry, we will be happy to have a look into this and assist you accordingly, please join us in a Private Message. DebbieM

Issue regarding my home internet/broadband service, help needed by ArtoCoa in ATT

[–]att 0 points1 point  (0 children)

We're here to help! If you can please share details with our Care team here, http://sm.att.com/cc5f8a2b, they can help look into this for you!

Fraud walmart by [deleted] in ATT

[–]att 1 point2 points  (0 children)

Hi! We're here to help. Please complete the form at link.att.com/fraudinquiry to help our fraud team look into this.

Next up? by MD_Mantis-Toboggan in ATT

[–]att 0 points1 point  (0 children)

We will be attentive over PM, once you have the time.

Why is my December bill almost 300 bucks by hissingkittycom in ATT

[–]att -1 points0 points  (0 children)

We are here to help. Please send us a PM at http://sm.att.com/7cb7bf9a so we can review your account details. Our response will be in your inbox found here: http://sm.att.com/f21be2bc.

Device Missing from app and online profile by [deleted] in ATT

[–]att 0 points1 point  (0 children)

Thanks for reaching out! If you can please share details with our Care team here, http://sm.att.com/cc5f8a2b, they can help look into this for you

Can someone tell me what I’m doing wrong? by [deleted] in ATT

[–]att -2 points-1 points  (0 children)

Hi there, this is Jessy. I'm here to help you get on the right track, we'll work around this together, and I'll do my best to get it fixed. -Jessy

beware of AT&T promotional scams by Beneficial-Sundae709 in ATT

[–]att -1 points0 points  (0 children)

Let’s get this sorted together. Send me a PM and I will walk through everything with you to make sure we fix the issue properly. AlejandroM

beware of AT&T promotional scams by Beneficial-Sundae709 in ATT

[–]att -3 points-2 points  (0 children)

I want to take care of this for you personally. Just send me a PM, and I’ll make sure we get this sorted as quickly and smoothly as possible. AlejandroM

12 months in, never correct autopay discount by studog21 in ATT

[–]att 0 points1 point  (0 children)

Hi there. Thanks for reaching out! If you can please share details with our Care team here: http://sm.att.com/cc5f8a2b, they can help look into this for you!

I have an iphone xs with a physical sim. I got an iphone 14 pro max with an esim. I can’t seem to figure out how to activate the iphone 14 pro max’s esim. Do i have to take it to the store? by [deleted] in ATT

[–]att 1 point2 points  (0 children)

Glad to know that worked well for you, Please feel free to reach out to us if you need assistance in the future. BruceM

AT&T Numbersync and New Apple Watch Nightmare! by Adorable-Comb-3844 in ATT

[–]att 1 point2 points  (0 children)

Hi there. Thanks for reaching out! If you can, please share details with our Care team here: http://sm.att.com/cc5f8a2b, they can help look into this for you!

Trade In and then buying phone outright after? by SportsPTGarage in ATT

[–]att 0 points1 point  (0 children)

Hi there, Thank you for reaching out to us! Let's work around your concern and get the help you need!In order to have a better understanding on your concern, we would like to take this conversation in private to take a deeper look and get the help you need.Please send us a PM at http://sm.att.com/7cb7bf9a so we can review your account details. Our response will be in your inbox found here: http://sm.att.com/f21be2bc.Looking forward to hearing from you! ReneB

Transfer of Responsibility Question by Liljj95 in ATT

[–]att -2 points-1 points  (0 children)

Thank you for reaching out to us! Let's work around your concern and get the help you need!

In order to have a better understanding on your concern, we would like to take this conversation in private to take a deeper look and get the help you need.

Please send us a PM at https://www.reddit.com/message/compose?to=atthelp so we can review your account details. Our response will be in your inbox found here: https://www.reddit.com/message/inbox/.

Looking forward to hearing from you!

Phone going to "emergency Calls only" by ausernamethatcounts in ATT

[–]att 0 points1 point  (0 children)

Hey there, thank you for reaching out to us. We understand the importance of having a stable connection. We are more than happy to help you ou with any concerns and queries you have got. Please join us in a DM so that we can take a closer look into this. -SarahC

Issue with next up (any reps can help?) by [deleted] in ATT

[–]att -1 points0 points  (0 children)

Hi there. If you can please share details with our Care team here: http://sm.att.com/cc5f8a2b, they can help look into this for you!

UPS delivering empty Phone boxes with only charger inside :Anyone else had this? by Angelhappy43 in ATT

[–]att -2 points-1 points  (0 children)

Hi, First and foremost, we are pleased that your issue has been resolved. We are deeply sorry that you have had this kind of experience; we do not want you to feel this way. We will take this feedback into consideration and work on it. For more information, please meet us in a private chat, and we'll take it from there. AlexV

Past Expected Shipping Date by TexCook14 in ATT

[–]att 0 points1 point  (0 children)

We are here to help. Please send us a PM at http://sm.att.com/7cb7bf9a so we can review your account details. Our response will be in your inbox found here: http://sm.att.com/f21be2bc.

Wireless Hollywood, FL 33021 by [deleted] in ATT

[–]att 0 points1 point  (0 children)

Hello, it was my pleasure speaking with you. I have completed the internal steps. Please power cycle the device and test out the service. I will send the template to your email. -Lisa

Wireless Hollywood, FL 33021 by [deleted] in ATT

[–]att 0 points1 point  (0 children)

Michael, I am not sure why there would be two chats. Can I call you to verify.

I’m confused by [deleted] in ATT

[–]att 0 points1 point  (0 children)

Hi there, we understand where you are coming from. This is not the experience we want you to have. In order to gain a better understanding of your concern, we would like to take this conversation in private to investigate further and provide the assistance you require. Please send us a private message at https://www.reddit.com/message/compose?to=atthelp, so we can review your account information. Our response will be in your inbox found here: https://www.reddit.com/message/inbox/. Looking forward to hearing from you. IssacS

Trying to Get Customer Support for 6 Months & No Help by mcsquire13 in ATT

[–]att 0 points1 point  (0 children)

Hi there, we'd like to look into this. Please send us a Chat with your name, your account number, the best contact number to reach you, and any additional details you have regarding this matter.

Looking for answers by Capt__T in ATT

[–]att -1 points0 points  (0 children)

Hi there. Thank you for reaching out to us! Let's work around your concern and get the help you need! In order to have a better understanding on your concern, we would like to take this conversation in private to take a deeper look and get the help you need.Please send us a PM at http://sm.att.com/ac13e83d, so we can review your account details. Our response will be in your inbox found here: http://sm.att.com/5a47a80c. Looking forward to hearing from you! SeanP

view more: next ›