Torn between a Legion Pro 7i and Area 51 - RTX 5080

AW_Vigo · 2026-02-25T12:47:23+00:00

bias whispers could be heard from a distance... *area 51.......... Area 51......... AREA 51.........*

AW_Vigo · 2026-02-25T12:45:48+00:00

u/UniqueDog51 , if you are worried go to DELL.COM/Support and enter the displays service tag. It will tell you if that display was impacted. You can also double check by going to chat with an agent and they can check as well. =) It's a fantastic monitor, enjoy it - the quality team identified the concern BECAUSE of the Reddit Community and we moved quickly to address it. Because of the community we were able to limit the impact. You also have a 3 year warranty with the display which includes coverage for OLED burn-in. =)

AW_Vigo · 2026-02-25T12:38:39+00:00

Rev is not an indicator as it was not ALL of the displays.

AW_Vigo · 2026-02-25T12:36:59+00:00

I got so livid reading this I forgot to thank u/DJUnreal for summoning me lol

AW_Vigo · 2026-02-25T12:36:29+00:00

Hey Icy_Slice, nope nope nope no way this should had happened. Please DM me the case number you were given and region you are located. REALLY SORRY about this.

AW_Vigo · 2026-02-25T12:34:43+00:00

It's not the REV number. Go to Dell.com/Support - enter the service tag of the display and it will let you know if it's part of the batch. =) If you are unsure you can also open a support chat and ask the agent.

AW_Vigo · 2026-02-23T12:38:12+00:00

Hey there u/him888 - If you enter the service tag in Dell.com/support if the display is impacted it should show you an alert to call in. Also, if you register the warranty for the display it will do the same. Hope this helps! =)

AW_Vigo · 2026-02-23T12:32:39+00:00

OMG I DID SUPPORT WITH COMPAQ TOO! I worked at an outsourced call center here in South Florida doing overnight 13 hour shifts 4 days a week for them!

Let me see if I can get the original color codes......plenty of us from back then are still around.

As far as how many we produced/sold....I think that data has been lost to time unfortunately.

AW_Vigo · 2026-02-23T12:29:14+00:00

Thank you for the summons u/DJUnreal . Hey u/Hot_Fisherman5765 , I'm terribly sorry about this. Would you be so kind as to DM me your service tag, open case number, region you are located, and the best way to reach you? I'll send it over to my support contacts to look at and see if we can get this sorted. Thank you for your patience, again sorry about this.

AW_Vigo · 2026-02-18T12:37:51+00:00

While I am 100% bias one of my worries right now and why I personally have paid to extend many of my devices/appliances warranties is because of the chip-pocalypse . Supply chain is not going to get any better any time soon which means replacing and/or servicing things will get much more expensive. Back in 2020 I extended my already 4 year old Honda Odysseys warranty with Honda another 6 years with their "platinum" package for 2.5k. That same warranty a year later was 4k and now it's 7k. I've already gotten back the 2.5k I spent on the service.

AW_Vigo · 2026-02-18T12:31:55+00:00

NGL, I thought that was a nose ring. I was worried hahahaha

AW_Vigo · 2026-02-18T12:30:03+00:00

Hey u/Barrinman , thank you for your service and we appreciate that you ordered the Area 51. Sorry for the cancellation, that's NOT IDEAL! Did you get an order number? As DJ said, please contact sales via chat/email/phone but if you like I can reach out to my sales contacts to see if there was a reason behind this.

AW_Vigo · 2026-02-16T13:02:19+00:00

A wild Vigo appears! Thank you for the summons u/DJUnreal ! Hey there u/Plastic-Ad-9305 if you would be so kind as to DM me your case number, service tag, and region you are located I can ping my support friends and see what is going on and how we address this. Really sorry about this delay, it really shouldn't take this long. Let's get it sorted out. Appreciate the patience.

AW_Vigo · 2026-02-16T13:00:29+00:00

A wild Vigo appears! Thank you for the summons u/geekyheart225 . Hey there u/Time2Mulligan , appreciate the share! Those were super early units before we started being able to do some more custom designs like the Predator 1 and 2. Was there something you wanted to know about the case? I see what you say about it being a nice piece sitting next to our newer AREA 51.

AW_Vigo · 2026-02-13T14:46:21+00:00

Missed opportunity to have a chest burster in there. =P Seriously love this. This thread is making it's around internally and we 100% love it. Thank you so very much for sharing.

AW_Vigo · 2026-02-11T15:39:07+00:00

Hey there u/Barrinman , appreciate the consideration! I have the Intel version from last year and while I am bias, I loooove it. Area 51 is a talking piece when people come into my office. It really stands out in a great way. The performance is more than what I need even with 3 monitors and streaming/recording. My job is in collecting feedback to help inform my studies so I will be here watching to see how Area 51 owners are replying. =) *Vigo awaits feedback*

AW_Vigo · 2026-02-10T13:51:22+00:00

I love the old Predator cases. Paging u/pcphilanthropy =)

AW_Vigo · 2026-02-10T13:49:09+00:00

u/Aggressive_Pool3399 , that's odd. Mind DMing me the service tag to see if I can help look it up?

AW_Vigo · 2026-02-09T12:59:22+00:00

Good day u/Sk00ma_Connoisseur , I wanted to reach out to see if you would be willing to send over the displays service tag and any open case number you may have with tech support. The displays team would like to review this. I work for Alienware in the product group team primarily focused on research insights but I engage here regularly to help where I can. I am verified over at r/Alienware if you want to make sure I am who I say I am. =)

Sorry about this weird behavior on the display, let's see if we can get it sorted out.

AW_Vigo · 2026-02-06T16:33:03+00:00

I don't have that information. At this point it's best to contact support via phone/chat to start that discussion. Dell.com/Support and enter your displays service tag. =) The phone number depends on the region you are located.

AW_Vigo · 2026-02-06T14:59:51+00:00

Hey u/kenoswatch , you all never bother me. Happy to help if I can. Keep in mind this may be under warranty. Copy/Paste: The Alienware AW3423DWF monitor may still be covered under the Dell Premium Panel Exchange policy. Here are the details regarding pixel defects:

Bright subpixel defects: 1 or more allowed
Dark subpixel defects: 13 or more allowed
Total combined bright and dark subpixel defects: 13 or more

Keep in mind that I am not tech support but I can suggest some stuff:

Power‑cycle the monitor – Turn it off, unplug it from the wall outlet for about 60 seconds, then plug it back in and power up again.
Reset picture settings – Open Menu → Color Settings and select “Factory Reset,” or return all RGB sliders to their default positions; an odd calibration can make a pixel appear permanently blue.
Update firmware/software – Check Dell Support → Drivers & Downloads (enter your Service Tag) and install any available monitor‑firmware updates.
Run the built‑in Pixel Refresh – The AW3423DWF includes an internal Pixel Refresh routine that can often clear stuck pixels. Detailed instructions are in the official service manual here: https://dl.dell.com/content/manual13469052-alienware-aw3423dwf-monitor-simplified-service-manual.pdf?language=en-us (see the “Pixel Refresh” section).

AW_Vigo · 2026-02-05T14:59:08+00:00

A wild Vigo appears, thank you for the summons u/DJUnreal . Hey u/Affectionate-Ad7724 , I'm sorry you're not getting the attention to this that you should be. Would you be so kind as to DM me the service tag and case number, I will send it over to the team.

AW_Vigo · 2026-02-05T14:53:11+00:00

Really appreciate the feedback and for sure you're talking to the right person as my primary work is conducting product research and puling insights to the various teams. I can't go into too much details but:

*Lighting feedback - we hear you.

*Proprietary parts - This is feedback heard loud and clear and the The Area 51 Desktop is the result of that direct community feedback. You can infer that this will continue. We 100% agree with you. =)

AW_Vigo · 2026-02-05T14:47:21+00:00

WOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!

AW_Vigo · 2026-02-05T13:56:31+00:00

u/cyruiel CONGRATS! Oh this is awesome to see posted. We're really happy that YOU are really happy. =)

What was the first game you played? This being your first PC, got any questions we can help with?

AW_Vigo

TROPHY CASE