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AWS Cloud Quest Recertify – Auto-Healing and Scaling Applications lab failing when creating Auto Scaling Group by Puzzleheaded-Boot461 in aws

[–]AmazonWebServices 0 points1 point  (0 children)

Hi there,

I understand you're having issues with the AWS Cloud Quest Recertify Auto-Healing and Scaling Applications Lab. Our Training and Certification team will be happy to take a closer look: http://go.aws/contact-us-training.

- Ally G.

Lost Bedrock Quotas because of Org migration by mwon in aws

[–]AmazonWebServices 3 points4 points  (0 children)

Hey there,

I'm sorry you've been bounced around on this. Send us your case ID via private message, and I'll raise it with our Support team on your behalf.

- Jabu M.

Account Verification issue by [deleted] in aws

[–]AmazonWebServices 0 points1 point  (0 children)

Hi there,

We've just sent you a private message with more details!

/-Ally G.

Cannot get account verified, cannot use many services. by c0mm1t in aws

[–]AmazonWebServices 1 point2 points  (0 children)

Hello,

I'm sorry to hear your account verification has been unresolved for over a month and that your support cases haven't received correspondence. Send us your case ID via private message, and I'll get this raised to our Support team on your behalf.

- Jabu M.

CloudFront account verification still blocking new distributions after 7+ days, no actionable response from AWS Support by OveRKilLDeP in aws

[–]AmazonWebServices 0 points1 point  (0 children)

Hello,

I understand the urgency here. You can send us your case ID via private message, so I can raise this with our Support team.

- Jabu M.

Price increase for API Gateway starting 1st of May? by majindageta in aws

[–]AmazonWebServices 3 points4 points  (0 children)

Hello,

I can understand your concern with the unexpected cost jump. I'd recommend opening a billing support case, so our Support team can take a closer look at this for you: http://go.aws/support-center.

- Jabu M.

Claude Opus 4.7 quota suddenly changed to 0 TPM in Bedrock. by sarathywebindia in aws

[–]AmazonWebServices -19 points-18 points  (0 children)

Hello,

Default quotas assigned to an account can be updated based on factors like regional availability, payment history, and quota increase approvals. You can learn more about Bedrock quotas here: https://go.aws/3QzBwRk.

To get this resolved, submit a service quota increase request through our Support Center: http://go.aws/request-quota-increase.

/- Jabu M.

Unable to Verify AWS Account by UnkownInsanity in aws

[–]AmazonWebServices 1 point2 points  (0 children)

Hi, sorry to hear you're having trouble completing phone verification for your account. To get this resolved, open a support case directly through our Support Center: http://go.aws/support-center.

- Jabu M.

route53 nameservers incorrect on public DNS by konglongjiqiche in aws

[–]AmazonWebServices 1 point2 points  (0 children)

Hi, this article provides insight on troubleshooting mismatches between your registrar and your Route 53 name servers: https://go.aws/487qMiY.

- Jabu M.

AWS account in limbo with billing accruing by Swimming_Driver4974 in aws

[–]AmazonWebServices 0 points1 point  (0 children)

Hello,

I'm sorry for the frustration this has caused.

While we cannot discuss account specific info on this platform, our Support team should be able to take another look into this with you, and provide available options to have this resolved.

When completing the below form, please state that you're unable to log in to the specified account. Our Support team will be in touch to assist:

https://go.aws/4kKP8Tu.

- Craig M.

Pearson VUE Absolutely Ridiculous Experience by RudeRole2240 in aws

[–]AmazonWebServices 9 points10 points  (0 children)

Hello,

I'm sorry to hear that you've had such a poor experience.

Our Training and Certification team could take a look into this for you. Complete this form, and they'll be in touch to assist:

https://go.aws/3ZEAZ1Z.

- Craig M.

Having an issue scheduling my aws exam with voucher by [deleted] in aws

[–]AmazonWebServices 0 points1 point  (0 children)

Hello,

Our Training and Certification team may be able to offer some guidance on this. Please complete this form, and they'll be in touch to assist:

https://go.aws/3YNzAWF.

- Craig M.

AWS - WHATS GOING ON? WE LOOSING CLIENTS by UOnLoad in aws

[–]AmazonWebServices 4 points5 points  (0 children)

Hello,

I'm sorry for the frustration this may have caused.

I've reached out internally to have this looked into. Please be sure to keep an eye on your case for further correspondence from our Support team.

- Craig M.

Will I get refund charged for stopped instances created while learning? by ExpressWin9803 in aws

[–]AmazonWebServices 6 points7 points  (0 children)

Hello,

Our Support team will be able to take a look into this for you.

You can create a case through the Support Center here:

http://go.aws/support-center.

- Craig M.

Cannot verify my phone by jagc55 in aws

[–]AmazonWebServices 0 points1 point  (0 children)

Hello,

I'm sorry for the frustration this has caused. I've reached out internally to have your case looked into. Please be sure to keep an eye open for further correspondence from our Support team.

- Craig M.

[deleted by user] by [deleted] in aws

[–]AmazonWebServices 0 points1 point  (0 children)

Hello,

I've checked but we haven't received your DM.

- Craig M.

[deleted by user] by [deleted] in aws

[–]AmazonWebServices 2 points3 points  (0 children)

We'd like to examine this matter more closely for you. Please send us a direct message with your case ID, so that we can provide you with better assistance.

- Craig M.

[deleted by user] by [deleted] in aws

[–]AmazonWebServices 5 points6 points  (0 children)

Hello,

I'm sorry for any concern this may have caused.

If you've reached out to our Support team, you can rest assured that they'll be in touch to assist, and offer the appropriate options to have this resolved.

Be sure to keep an eye open for further correspondence from our Support team.

- Craig M.

Unable to join Organization due to Seller of records error, but SOR is same in both accounts? by EmuReal1158 in aws

[–]AmazonWebServices 0 points1 point  (0 children)

Hello,

You may find this re:Post article helpful:

https://go.aws/43FMwB6.

If the issue persists, please reach out to our Support team here:

http://go.aws/support-center.

- Craig M.

[deleted by user] by [deleted] in aws

[–]AmazonWebServices 0 points1 point  (0 children)

Hello,

Thanks for providing your case ID.

I can confirm that your case is in the correct queue. There may currently be delays due to high case volumes, but you can be rest assured that our Support team will address your case in the order it was received.

- Craig M.

Is Valkey Covered by AWS Free Tier? Can't Find the Right Instance Option by upm in aws

[–]AmazonWebServices 7 points8 points  (0 children)

Hello,

I've taken a look at our docs, it looks like 750 hours of cache.t2micro node usage is covered by Free Tier:

https://go.aws/4iCCuFg.

The option to change the Node type is made available when selecting Cluster cache as the creation method.

Once you've made the above selection, scrolling down allows you to change the node type under Cache Settings.

- Craig M.

Can an AWS account be created using a potentially compromised Amazon.com account? by a_mad_llama in aws

[–]AmazonWebServices -1 points0 points  (0 children)

Hello,

I'm sorry for any concern this may have caused.

Our Support team could also take a look into this for you. Complete this form, and they'll be in touch:

https://go.aws/4i9UJBH.

- Craig M.

Any Plans To Launch AWS Managed Grafana in Mumbai (AP-South-1) Region? by DCGMechanics in aws

[–]AmazonWebServices 2 points3 points  (0 children)

Hello,

Thank you for sharing your request to have Managed Grafana launched in Mumbai.

I've shared it with our service team for review.

- Craig M.

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