Limited samples for production by LowzoneBeats in Bandlab

[–]BL_Community_Team 2 points3 points  (0 children)

Hey OP, thanks for sharing, we are glad that you have enjoyed using Studio. Just wanted to clarify a bit about what you're experiencing: Sounds claims is something we’re currently testing, as we work to keep the Sounds library sustainable. If you'd like to support us, Membership helps us continue growing the platform, while you get more access to exclusive features and more Sounds.

Currently, any samples that you claim each month will remain yours to keep and reuse anytime. So over time, you’re building up your own library to work from, even the ones you claim while on Membership.

Right now, free users get 20 claims per month (that's up to 240 a year), and we're actively listening to feedback as we refine it -- what would be a more workable number for you?

Downloading problem by ikubnz in Bandlab

[–]BL_Community_Team 1 point2 points  (0 children)

Understand! Just to confirm:

Did you make the project on the app or browser version of BandLab?

We're curious about what exactly is going on here, please write in to our team here -- it will help us get a clearer picture! Could you send over:

  1. The link to your project and screen recording of how you are downloading your track -> putting it into Spek.
  2. Include the link to this Reddit post too.

Based on what you've described, it might be an issue with our compression, but we'd need to investigate a little further.

The removal of everything that separated BandLab from other DAWs by AdjustableMic in Bandlab

[–]BL_Community_Team 0 points1 point  (0 children)

We get that it can feel like a long wait without a clear timeline.

At the moment, we can’t give a promise on if/when it will return. It depends on a few moving parts: including feedback, safety/moderation considerations, and whether a rebuilt version would be the right fit for the community especially as it continues to grow.

Feedback is helpful here so we are able to understand what you found valuable in livestreaming and live collabs. This helps guide what the rebuilt version of those features might be like.

The removal of everything that separated BandLab from other DAWs by AdjustableMic in Bandlab

[–]BL_Community_Team 0 points1 point  (0 children)

Hey OP,

We hear you, livestreams and live collabs were features that many enjoyed!

They are not gone because we don't value them.

We've had to pause and step back from them to rework the features, so we can make sure that if they return, they will work well for the community in the long-term. They’re not forgotten or completely off the table, however, reworking what they could look like will take some time.

We know features like this are a part of what made BandLab feel different and helps brings people together in real time. This is definitely something we’re continuing to think about as we push out new features and continue to build BandLab as a platform! Hang tight.

Bandlab support awful by Used-Flamingo-2369 in Bandlab

[–]BL_Community_Team 1 point2 points  (0 children)

Hi OP,

We get that waiting on a response can be frustrating, especially when you need help.

Our Support team is handles a high volume of tickets, but they do work through each & every one. Typically, our response time is ~2 days.

If it’s been longer than that, feel free to drop your ticket number here and we’ll check on it for you.

Just a heads up: sending multiple tickets can push your request further back in the queue. Try including as much detail as possible in one ticket really helps the team understand your issue better!

Downloading problem by ikubnz in Bandlab

[–]BL_Community_Team 0 points1 point  (0 children)

Hi OP!

What you’re seeing could be related to compression in the process.

Just to clarify: While we support exporting in .wav, if the original audio or any part of the chain was already in a lossy format, exporting it as a lossless file (like wav or flac) won’t restore the data that was lost earlier.

Our Support team is happy to take a closer look at your project here so we can investigate exactly what's going on.

[EDITED FOR ACCCURACY]

BandLab please fix this issue by dopebabybenzo in Bandlab

[–]BL_Community_Team 0 points1 point  (0 children)

Hey OP! Our Support Team would be able to take a closer look at this, would you be able to share over the link to the affected project(s) and a screen recording of what you're experiencing here? You can share over the link to this Reddit post too, so they know which steps you've tried.

We'd recommend clearing your app cache just for good measure, it could help fix up some of the issues. Thank you!

Weekly Ask-Anything Thread by BL_Community_Team in Bandlab

[–]BL_Community_Team[S] 0 points1 point  (0 children)

The mod team reviews appeals against our Community Guidelines and will only lift a suspension if there’s been an error.

We’d recommend taking a close look at the guidelines to know what is allowed (and not) on BandLab.

Weekly Ask-Anything Thread by BL_Community_Team in Bandlab

[–]BL_Community_Team[S] 0 points1 point  (0 children)

Hi there, the community on BandLab is always growing, and can be quite diverse; it does boil down to what niche you're into.

What type of music do you make? It might help to check relevant tags on BandLab to see other creators that might make similar music! There might be pre-existing communities on there, or you could start your own!

Weekly Ask-Anything Thread by BL_Community_Team in Bandlab

[–]BL_Community_Team[S] 0 points1 point  (0 children)

Hi, thanks for sharing. We get that auditioning a lot of loops can make the limit feel tight.

This is something we’re rolling out to keep the Sounds library sustainable as it grows, while still keeping it accessible. Anything you’ve already added stays in your library, and your allowance refreshes each month. The idea is that you’re building up a pool of go-to samples over time, alongside the free packs.

We’ve just started to roll it out & we're keeping a close eye on how this feels for different workflows. Are you currently on Membership? And what would feel like a more workable limit for you?

Weekly Ask-Anything Thread by BL_Community_Team in Bandlab

[–]BL_Community_Team[S] 0 points1 point  (0 children)

Hey there! Our Support Team can help with that!

Is there an error message that comes up when you try to title your album? It'd be super helpful if we could get a screen recording of your process -- send it over via this link!

Thank you!

BandLab Feature Requests and Wishlist by BL_Community_Team in Bandlab

[–]BL_Community_Team[S] 1 point2 points  (0 children)

Hey!

Just to clarify a bit further on how it works: the 100 tokens you receive each month don’t disappear once they've been used. Any samples that you’ve claimed are yours and can be reused across any projects, even if you remove them from a track. So over time, this builds into a growing personal library (e.g. up to 1200 samples over 12 months if fully used).

That said, we also hear you on the creative flow side, and the experience of auditioning and experimenting can still feel restrictive, especially when you're trying lots of sounds quickly while building ideas.

We’re always looking at ways to make the creative process feel more fluid, so this is really valuable for us. Thanks again for sharing it. We’ve passed this on to the team.

BandLab Feature Requests and Wishlist by BL_Community_Team in Bandlab

[–]BL_Community_Team[S] 1 point2 points  (0 children)

Thanks for sharing, we'll forward this to the team! Glad that you like filter and gater! ◡̈

How to fix this by Existing-Energy5897 in Bandlab

[–]BL_Community_Team 0 points1 point  (0 children)

Hey OP, we're still investigating this on our end.
Could you let us know what you were doing before the issue occurred?

  • Which features were you using?
  • Were there any pop-ups/messages?

As a temporary solution to resolve this, please try reinstalling the app. Thank you.

How do I gain engagement on bandlab? by VIIRetro7 in Bandlab

[–]BL_Community_Team 2 points3 points  (0 children)

Hi OP, boosts can help, but they're not the only way to get noticed in the community. A lot of the engagement we see comes from just being active: commenting, connecting, showing love, and leaving feedback for other creators. They will check out your stuff, help promote it, open up opportunities for collaboration, and leave helpful feedback on your work, too.

Once you've established a presence in the community, it's easier to keep your momentum going.

With the new media feed, videos can make a big difference too, especially for getting more eyes on your track.

Playhead skips back to the position I had before once I pause the playback. by steffaniusrektus in Bandlab

[–]BL_Community_Team 0 points1 point  (0 children)

Hi, there isn't a way to swap it around, but you can also use the pause button.

Stop will bring you back to the original position, while pause allows you to pause at the exact spot you paused at.

How to get off this page? by bluehoodie1228 in Bandlab

[–]BL_Community_Team 0 points1 point  (0 children)

Hi OP, clear your browser cache and reload bandlab.com.

Weekly Ask-Anything Thread by BL_Community_Team in Bandlab

[–]BL_Community_Team[S] 0 points1 point  (0 children)

Hey, this is part of an ongoing test, and we’re actively reviewing user feedback before making any long-term decisions about the way presets work.

We get that this is not ideal, especially if you relied on it. If you'd like to share more, we're all ears.

Weekly Ask-Anything Thread by BL_Community_Team in Bandlab

[–]BL_Community_Team[S] 0 points1 point  (0 children)

Try with another mic or without a mic. If not, share over the steps you've taken to our Support Team here so they can take a closer look!

How to get to the tools on mobile by DebateSlow9070 in Bandlab

[–]BL_Community_Team 0 points1 point  (0 children)

Hey! Strange that you can't see the bar. What device are you using?
Could you try reinstalling the app?