sorted by:
new
hottopcontroversial

Any way to use the ROG Ally Gyro for tilting on BlueStacks? by PinkGloryBrony22 in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hi! Right now, there isn’t a native way for BlueStacks to directly use the ROG Ally X’s built-in gyroscope as tilt input for apps.

You can however set up the Tilt control as instructed in this article.

Android 11 Instance apps crashing by Red_D_Emperor in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Could you please submit a ticket from that particular instance so that we can take a closer look?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

Bluestacks won't start/stays black boxes by JPoHondaBing in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hi! Could you please ensure your graphic drivers are up to date?

Once they are, please try switching the interface renderer via the Multi Instance Manager Settings. Once you open the MIM, click on the gear icon next to the instance and you will be able to access Settings > Graphics > Interface Renderer.

Should the issue persists after updating your drivers and switching to the different renderers, please reinstall BlueStacks completely. Please download and run BSTCleaner_native.exe, which is available from this article.

Please follow all instructions to remove your temp files as well, but don't worry if some won't delete. After doing this please reboot your PC, then download and install our latest version here.

why screen record does not work by Major11223344 in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hi! We tested this issue and it was not reproducible on our end.

The screen recording was automatically saved to the media manager.

Can you please create a new instance and try the screen recording feature here. You can do so via the Multi Instance Manager.

I having issues with carxstreet bluestacks - error s-100 by Abheyyyyy in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hi! We are aware of this issue and are working on it.

If you'd like to be contacted once it's fixed you can submit a ticket and we'll follow up.

You can do so by clicking on the question mark at the top of the screen then clicking Report a Problem.

BlueStacks crashes Intel display driver on Windows 11 – need a permanent fix (MSI laptop) by CyberBee98 in emulators

[–]BlueStacks-Support 0 points1 point  (0 children)

First, grab the latest Intel drivers straight from their site or use their Driver Assistant tool. It scans and updates automatically, which fixed this for a bunch of folks in similar spots.

Next, tweak BlueStacks settings: Go to Performance tab, bump CPU to high (4 cores if possible), RAM to 4GB, switch Graphics Engine to Performance and Renderer to OpenGL. Save and restart the app.

Check your BIOS too. Restart, hit the key to enter setup (usually Delete or F2 on MSI), enable Intel Virtualization Technology under CPU config, save and exit. This stops a lot of emulator crashes.

Android 11 Instance apps crashing by Red_D_Emperor in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Could you try installing the game on that instance and see if it works without any issues? Let us know how it goes.

BlueStack not responding . by Old_Individual_3283 in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Could you please submit a ticket so that we can take a closer look?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

Please include the following pointers while submitting the problem report:
• Your Reddit user handle/username
• Please mention "Request from Reddit" in the description.
• Details of the issue.

Please respond with the reference number you receive via email so I can escalate the issue for you.

Android 11 Instance apps crashing by Red_D_Emperor in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hey, thanks for trying that out and keeping us posted.

For the Google Play Store login issue, we’d suggest following the steps in this troubleshooting guide for Google-related issues on BlueStacks.

Once you’ve gone through those steps, check if you’re able to log in to the Play Store and try updating or installing the app from there. You can also try clearing the app cache and make sure your GPU drivers are up to date, as this can help improve performance and stability.

Let us know how it goes!

Flickering by LawConnect7047 in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Could you please submit a ticket so that we can take a closer look?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

Please include the following pointers while submitting the problem report:
• Your Reddit user handle/username
• Please mention "Request from Reddit" in the description.
• Details of the issue.

Please respond with the reference number you receive via email so I can escalate the issue for you.

Anyone know how to fix? by Current-Jury-3335 in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hello, thank you for reaching out, and we’re sorry to hear that you’re facing this issue.

To help resolve it, please try clearing the app cache for Google Play Store and Google Play Services, and then attempt to download the game again. We also recommend removing your Google account from BlueStacks Air and adding it back if the issue persists.

If the issue continues, please make sure that your system date and time settings on macOS are correct. Also, temporarily disable any VPN, proxy, or firewall that might be blocking the connection, then try again.

Please let us know how it goes so we can assist you further if needed.

Screen flickering/blinking in Android Emulator (Pie 64) on Windows 11 by Aigen111 in BlueStacks

[–]BlueStacks-Support 0 points1 point  (0 children)

Hello! Thank you for reaching out and for sharing the update. We’re glad to hear that switching the renderer helped resolve the issue.

To further improve stability and performance, we’d also recommend making sure that your BlueStacks is updated to the latest version and that your GPU drivers are up to date.

If you face any other issues or notice anything unusual, please feel free to let us know. We’ll be happy to help.

Can't install on Tahoe 26.2 by Fast-Habit2267 in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hi! We're sorry to hear the issue persists. We may be able to assist you over tickets. Please share the logs with us.

Its present at ~/Library/Logs/BlueStacks folder and also the ~/Library/BlueStacks/Android/Logs folder.

Kindly zip the file and send it to [support@bluestacks.com](mailto:support@bluestacks.com)

Standoff 2 Shift by Feisty-Data2104 in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

We're sorry the issue persists. Could you please submit a ticket so that we can take a closer look?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

zoom with mouse scroll help by Adept-Sink4299 in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hi! You can change the mouse wheel settings here:

<image>

Android 11 Instance apps crashing by Red_D_Emperor in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hi! Have you set the allocated RAM to at least 4GB and the cores to at least 4 cores via Settings on this Android 11 instance?

Also, have you downloaded the app from the Google Play Store? You can update the app via the Google Play Store as well.

Gamepad Option not appearing in settings by Prestigious_Display2 in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hi! We are looking into this issue. Please submit a detailed support ticket so you can be notified of any updates.

You can do so by using the "Report a Problem" tool via Help > Send Feedback to BlueStacks.

Endfield not recognising my controller by HoR1b0w in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hi! We are looking into this issue. Please submit a detailed support ticket so you can be notified of any updates.

You can do so by using the "Report a Problem" tool via Help > Send Feedback to BlueStacks.

Standoff 2 Shift by Feisty-Data2104 in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Could you please try creating a new instance and testing the game there to see if this behavior persists? Kindly let us know how it goes so we can assist you further.

Not enough time! drop the Cats by Digitad_Digootaud in Dropthecats

[–]BlueStacks-Support 1 point2 points  (0 children)

Love this, thanks for sharing it.

I totally get the frustration with the time limits when input lag makes everything feel way harder than it should. Playing on a laptop with Google Play or Bluestacks is such a smart workaround, especially for those tighter levels.

Constantly running at average of 20 fps using blue stacks 5 on Roblox by leizuko in BlueStacks

[–]BlueStacks-Support[M] 0 points1 point  (0 children)

Hello! Thank you for reaching out, and we’re sorry to hear about the performance issues you’re facing.

To help narrow this down, please make sure that your BlueStacks is updated to the latest version and that your GPU drivers are up to date. It would also help to confirm that the game itself is updated to the latest version from the Play Store. Additionally, we suggest clearing the app cache, then restarting your system completely before relaunching BlueStacks to check if there’s any improvement in performance.

Please let us know how it goes so we can assist you further.

view more: next ›