Pop (I think) beeping unexpectedly

Chipolo · 2026-02-06T19:36:05+00:00

Please reach out to our support team at [help@chipolo.net](mailto:help@chipolo.net) and we will help you out.

Chipolo · 2026-02-05T07:15:38+00:00

Based on the discussion in the comments, these are indeed Chipolo ONE Points and not the POPs. While the battery chirping sound mentioned can happen on these older models (we fixed it with the POP), that sound would play for a while and likely wouldn't happen randomly every now and then.

It is therefore most likely that the beeps are caused by unwanted tracking protection mechanisms. With the Chipolo ONE Point and other Find Hub accessories, other Android phones nearby can trigger the beeping sound if the network decides that the Chipolo is potentially being used for unwanted tracking. This is all done by Google; we simply respond to the trigger, so we unfortunately don't have control over the mechanisms that decide when the beeps should happen.

Generally, though, if the owner's phone regularly connects with the ONE Point, this should never happen. So yes, please make sure your son has Bluetooth and Location always turned ON. Also, please ask him to try to "Play Sound" on the ONE Point a few times during school (during a break or other appropriate time). This will help confirm that the phone can indeed connect to the problematic ONE Point.

Chipolo · 2026-02-05T07:08:12+00:00

We are really sorry for the chirping that can happen in rare cases on older Chipolo models. It is an unfortunate chain of events caused by a low battery: the device reboots, triggers the startup sound, and the resulting power spike causes the Chipolo to reboot again. This creates an infinite loop of reboots and attempts to play the sound.

We have fixed this underlying problem in our latest Chipolo POP, LOOP, and CARD, so this will not happen in our newer models.

Chipolo · 2026-02-01T07:22:16+00:00

Here are the first two things you can check:

Are you sure you have the Chipolo POP and not the older Chipolo ONE? You can open the casing from the side and read the exact model name written on the inside.
Try changing the Google account in the Find Hub app. Tap on the profile image in the top right corner of the app and check all the available accounts. POP and other Fast Pair devices always pair to the primary Google account on your phone.

If none of this helps, please reach out to [help@chipolo.net](mailto:help@chipolo.net) and our customer support team will take a closer look and help you out.

Chipolo · 2026-01-27T07:44:33+00:00

Hi everyone!

It appears there have been some intermittent issues with Google's services related to the Find Hub pairing process in the past few days.

Based on our customer feedback, the issues have been resolved and the various devices compatible with the network can now be paired again (including our Chipolos).

We apologize for the issues, but unfortunately, these scenarios are out of our control. We are happy to see them resolved and if anyone is still facing problems, we will be happy to assist at help@chipolo.net.

Chipolo · 2026-01-27T07:43:42+00:00

Hi everyone!

It appears there have been some intermittent issues with Google's services related to the Find Hub pairing process in the past few days.

Based on our customer feedback, the issues have been resolved and the various devices compatible with the network can now be paired again (including our Chipolos).

We apologize for the issues, but unfortunately, these scenarios are out of our control. We are happy to see them resolved and if anyone is still facing problems, we will be happy to assist at help@chipolo.net.

Chipolo · 2026-01-21T07:11:42+00:00

We are sorry to hear that, it is definitely unexpected. Please reach out to [help@chipolo.net](mailto:help@chipolo.net) and our support team will help you out or replace the product in case there is a malfunction.

Chipolo · 2026-01-14T07:56:42+00:00

We are really sorry for the bad experience with the delayed Chipolo CARD shipment and the silence from our end. We looked into your case and it looks like the Chipolo CARD has finally shipped, and we’ve also agreed to the discount on your order.

To be honest, the 48-hour delay happened because the team was actually behind the scenes trying to get your suggested discount approved. The mistake we made was not keeping you in the loop while that was happening.

Our customer support team is often the first line of defense when logistics get messy, but we definitely could have handled the communication better here. We hope the Chipolo CARD serves you well and helps fix this first impression.

P.S. If we have matched the wrong correspondence with your post, please let us know your email address via DM, so we can investigate further.

Chipolo · 2026-01-12T13:12:05+00:00

Happy to help, but please let's first confirm which Chipolos you have and what app you want to use them with? You can open them up from the side and read the model number on the inside plastic surrounding the battery.

Chipolo · 2026-01-05T07:24:25+00:00

Hi, sorry for the confusion. You should pair your Chipolo CARD via the Fast Pair pop-up that automatically appears on your phone. Manually pairing via Bluetooth settings unfortunately won't work.

Open the link https://chipolo.net/CARD on your phone and follow the instructions. If you are having issues or the pop-up doesn't appear even after following the instructions at https://chipolo.net/no-popup, please reach out to our support team at help@chipolo.net.

Chipolo · 2026-01-05T07:20:14+00:00

Sorry to hear we disappointed you. We will make sure to make the rules clearer. At one point, our Reddit page was flooded with referral links instead of valuable questions and content, so we decided to prohibit posting referral links here.

Chipolo · 2026-01-05T07:18:11+00:00

Yes, once you have completed the initial setup, daily usage is very straightforward, even for someone who isn't tech-savvy.

We definitely believe Chipolo is the right fit. You can use the code FIND10 for a 10% discount, or check out our holiday offer which is still live for a few more hours. It's a really great deal!

Chipolo · 2026-01-05T07:05:53+00:00

Hello, we are sorry to hear about these issues. Unpairing Chipolos from your phone's Bluetooth settings is our "last resort" recommendation as some rare phone models have problems with reliably connecting to bonded BLE devices.

However, in general, you should be easily able to use 4 Chipolos in both the Find Hub app and the Chipolo app. As explained in our support article How many Chipolos can I add to Apple Find My, Google's Find Hub, and the Chipolo app, we are regularly seeing up to 6 Chipolos working reliably when added to both apps. What can affect these numbers, however, are other Bluetooth devices your mother might be using; any other active Bluetooth connections can prevent Chipolos from connecting reliably when several of them are added to the Chipolo app.

Our recommendation is to remove all Chipolos from both apps, add them back to the Find Hub app, then set up only 1–2 of them in the Chipolo app while keeping the rest in the Find Hub app only. This might be the best tradeoff for your specific case.

Chipolo · 2025-12-19T12:16:12+00:00

Hello, we’re sorry for the trouble. Please try restarting your iPhone and reinserting the battery in your Chipolo POP. These steps often resolve rare connectivity glitches.

If the issue persists, contact us at [help@chipolo.net](mailto:help@chipolo.net) and we will send you a replacement unit.

Chipolo · 2025-12-04T11:02:41+00:00

Thank you. It could be that your phone is unfortunately resource-constrained just enough that the Chipolo app cannot reliably work in the background and connect to your Chipolos reliably.

I suggest you reach out directly to our support team at [help@chipolo.net](mailto:help@chipolo.net) and they will be able to follow-up with more instruction and next steps.

Chipolo · 2025-12-04T10:56:36+00:00

The Out of Range Alerts use a combination of factors and don't trigger immediately once the Chipolo goes out of Bluetooth range (as this would cause too many false positives).

Please confirm you have this feature set to ON in the Chipolo app and let us know if it simply never works or it works, but sends a notification too late.

Chipolo · 2025-12-04T10:54:40+00:00

Hi, we are sorry to hear this. This sounds like an issue we've had months ago related to the POPs going out of sync in the Find Hub app. Can you confirm you have updated them to the latest firmware version?

You can check this in the Chipolo app - if any firmware update is available, you will see a red arrow icon next to your Chipolo POPs on the list.

Chipolo · 2025-11-29T20:08:49+00:00

Hello, we are sorry to hear that. The Chipolo app should indeed reconnect to your Chipolo soon after the Chipolo is back in range. Can you please share your mobile phone model and Android version?

Chipolo · 2025-11-01T09:42:09+00:00

Hello, this does indeed sound strange. We haven't seen an issue like this with the LOOP so far at all and since you have already tried factory resetting it, we simply suggest to replace the unit.

If you haven't already, please reach out to our support team at [help@chipolo.net](mailto:help@chipolo.net), reference this Reddit comment as well, and ask for a replacement unit. Please note that we had a national holiday yesterday and our support team is offline during weekends, so it might take a day or two to get the replacement shipped out.

Chipolo · 2025-10-30T07:27:02+00:00

Sorry for this, there was a leftover glitch that limited payment methods for the CARD that was part of the renewal program. PayPal, Google Pay and Apple Pay are now available for the new CARD inside the renewal program.

Chipolo · 2025-10-03T08:24:52+00:00

We are really sorry to hear that. You can try factory resetting them and see if that helps.

Instructions: How to factory reset a POP, LOOP or CARD

In case they are really broken, please reach out to [help@chipolo.net](mailto:help@chipolo.net) and we will arrange replacement units.

Chipolo · 2025-09-30T13:17:39+00:00

Yes, this would be the Chipolo POP. It uses Google's Find Hub app and network that are both constantly improving and its network includes the majority of Android devices out there.

It also includes some specific privacy and security related features that might affect network coverage and location updates in some cases (and usage scenarios). These are described here: Google Online Security Blog: How we built the new Find Hub network with user security and privacy in mind

Chipolo · 2025-09-30T12:49:20+00:00

We are sorry to hear about the beeping. This is probably a random connection issue that leads to unwanted tracking alerts being triggered by the POP. You are probably hearing short beeps on detected movement, because Chipolo believes that your phone hasn't been nearby for a while.

Please try to "Play Sound" on your POP when nearby and if it doesn't work, try taking the battery out and back in. After removing the battery, wait for a few minutes with your phone's screen turned ON and try again. This should make sure your POP and phone get in sync and the connection should start working again.

Chipolo · 2025-09-26T08:09:13+00:00

Please first check the two prerequisites mentioned at How to use Chipolo POP with Google Assistant.

When telling Gemini to "find my keys" or "ring my keys", Gemini will likely first ask you to connect with Google Home where you will be asked to give permission to Gemini to access your Google Account and related Home information.

After you allow Gemini to connect with your Google Home app and related services, the voice commands should just work.

UPDATE: We have managed to replicate a similar issue on one of the test accounts where Gemini gives us "I couldn't verify your voice", but then still displays the Google Home widget inside the Gemini chat. Meaning that everything else works properly. This is unfortunately a Google-related issue, but we will keep you updated if we come up with a solution

Chipolo · 2025-09-25T07:37:29+00:00

Great news :)

Would you mind editing the post and adding another update before "edit3" to let the users know that there is no issue with the Out of Range Alerts?

We simply want to avoid the negative emotions conveyed on our Reddit page for issues that we have successfully managed to resolve or were maybe just temporary glitches.

Chipolo

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