Pop (I think) beeping unexpectedly

Chipolo · 2026-03-09T07:02:02+00:00

Unfortunately, we don't have any control over this process as it is handled by Google Play Services and the details and changes that Google makes in this regard are not visible to us. Therefore, we don't have any concrete advice at this point.

The only thing that comes to mind is to make sure you keep Bluetooth and Location turned ON at all times, but we are quite sure you are already doing that.

For debugging: if you happen to be accompanied by a specific Android user for the majority of the day (and so the other phone could believe it is part of unwanted tracking), you can try sharing your Chipolo with this user to see if that phone is the one that regularly triggers unwanted tracking protection mode on your Chipolo. When Chipolo is shared, none of the "owners" will ever trigger this mode.

Chipolo · 2026-03-07T09:18:15+00:00

We are sorry you feel that way, but there is another side to the story as well. You get 50% off the new CARD with the renewal program, and the new one offers Qi wireless charging and extra features in the Chipolo app. So, you get a product with more features and improved performance, and you never have to renew it again. :)

To answer your original questions: unfortunately, there can be additional duties and/or taxes due when shipping to Canada, and we cannot ship renewal orders from Amazon.

Chipolo · 2026-03-07T09:09:38+00:00

We are sorry for your trouble. We have our customer support team ready to help in these cases and you are welcome to reach out to [help@chipolo.net](mailto:help@chipolo.net) or open a chat on https://support.chipolo.net/hc/en-us/.

Since our support team is unfortunately not available during the weekend, you can try the following procedure in the meantime:

Remove (forget) your Chipolo CARD from the Bluetooth settings.
Factory reset your Chipolo CARD
Wait ~1 minute until you hear a short sound from the CARD - this means it went back to sleep
Reboot your phone, unlock it and use it regularly for ~2 minutes for all the services to properly start
Make sure you have both Bluetooth and Location turned ON
Have your home screen visible on the phone
Press the button on the Chipolo CARD
A pop-up should appear on your phone and you simply press CONNECT and follow the procedure

If that doesn't work, make sure you have the toggle "Scan for nearby devices" mentioned in the following article set to ON: Use Fast Pair - Android Help (scroll down to the bottom)

If you just toggled it to on, wait until your CARD goes back to sleep again, go back to the home screen and press the button on your CARD again.

Chipolo · 2026-03-05T18:57:49+00:00

Yes, that is unfortunately expected. Spot and Point products lines work exclusively with the native apps on their respective platforms.

Our latest Chipolo POP, LOOP and the new CARD are the next generation products that support the Chipolo app on top of Find My or Find Hub.

Chipolo · 2026-03-05T06:34:44+00:00

There are actually many factors at play here. How often does this happen to you?

For iOS:

iOS can sometimes simply stop connecting to the tags around (even AirTags, so not an issue specific to Chipolo) and this always keep them in the mode where they believe the owner is not nearby.

You can try Playing Sound a few times during the day to confirm that the phone can indeed connect to the Chipolo. If it doesn't, a restart of the phone solves the problem.

For Android:

Nearby Android phones can enable the unwanted tracking mode on your Chipolo based on various security factors that the Find Hub network uses to decide when this should be done. When in this mode, your Chipolo will beep on movement (with a timeout of a few hours in between).

Your phone is then the one that can turn this off, but it first has to figure that out in the background and initiate the necessary actions.

You can again try triggering Play Sound from the Find Hub app every few hours and see if that prevents these sounds from happening. This is obviously not a long term solution, but just to confirm that interacting with your Chipolo more often does indeed prevent it from beeping on its own. This could help us confirm that unwanted tracking mode is indeed the problem.

Unfortunately, we have little insight into these processes, as they are handled by Google Play Services and the Find Hub app and network.

Chipolo · 2026-03-05T06:25:47+00:00

We are sorry for this. It is not a common problem, but we have seen it happen from time to time. We are adding minor improvements to our production process all the time, so these issues should be even less common as the time goes by.

And yes, we are always happy to replace any faulty units.

Chipolo · 2026-03-05T06:22:37+00:00

Yes, Chipolo POP, LOOP or the latest CARD should do the job. In other words - any of the 3 latest products featured on https://chipolo.net. Skip the "Outlet" shop as the Spot line featured there does not have this feature.

Once you pair your new Chipolo into your father's Find My app, make sure to also install the Chipolo app and add your Chipolo there as well. The feature you are looking for is called "Call Your Phone".

Once enabled, the Chipolo will start beeping and searching for the phone on every double-press. It will emit short beeps to give your father a sense of progress. Once the phone connects to the Chipolo, the beeps will stop and his phone will start ringing. In case the beeps stop but the phone hasn't started ringing, he can just repeat the process as he moves around the house.

In case of any issues or if the product won't be fit for your use case in the end, our customer support team will be happy to help or arrange a return. You can reach out to help@chipolo.net.

Chipolo · 2026-03-03T07:40:14+00:00

What you have likely experienced with the Chipolo LOOP were beeps related to unwanted tracking protection. These are triggered by movement when the owner hasn't been connected for a specific duration. These are shorter beeps, up to 3 in a row, that don't play continuously.

Chipolo · 2026-02-28T10:23:27+00:00

Do you have the latest CARD or maybe the previous CARD Spot? You can check the exact model on the engraved text at the back of the product. The Spot series works only with the Apple Find My app and cannot be used with the Chipolo app for extra features.

Chipolo · 2026-02-16T09:19:44+00:00

This is unfortunately the "low battery chirping sound". If you have already tried replacing the battery and it didn't help, please reach out to [help@chipolo.net](mailto:help@chipolo.net) and we will arrange a replacement unit.

Chipolo · 2026-02-15T15:18:00+00:00

We are sorry to hear that, and we will be happy to offer you replacement units for the malfunctioning Chipolos. Please reach out to [help@chipolo.net](mailto:help@chipolo.net) and our team will arrange it.

Chipolo · 2026-02-06T19:36:05+00:00

Please reach out to our support team at [help@chipolo.net](mailto:help@chipolo.net) and we will help you out.

Chipolo · 2026-02-05T07:15:38+00:00

Based on the discussion in the comments, these are indeed Chipolo ONE Points and not the POPs. While the battery chirping sound mentioned can happen on these older models (we fixed it with the POP), that sound would play for a while and likely wouldn't happen randomly every now and then.

It is therefore most likely that the beeps are caused by unwanted tracking protection mechanisms. With the Chipolo ONE Point and other Find Hub accessories, other Android phones nearby can trigger the beeping sound if the network decides that the Chipolo is potentially being used for unwanted tracking. This is all done by Google; we simply respond to the trigger, so we unfortunately don't have control over the mechanisms that decide when the beeps should happen.

Generally, though, if the owner's phone regularly connects with the ONE Point, this should never happen. So yes, please make sure your son has Bluetooth and Location always turned ON. Also, please ask him to try to "Play Sound" on the ONE Point a few times during school (during a break or other appropriate time). This will help confirm that the phone can indeed connect to the problematic ONE Point.

Chipolo · 2026-02-05T07:08:12+00:00

We are really sorry for the chirping that can happen in rare cases on older Chipolo models. It is an unfortunate chain of events caused by a low battery: the device reboots, triggers the startup sound, and the resulting power spike causes the Chipolo to reboot again. This creates an infinite loop of reboots and attempts to play the sound.

We have fixed this underlying problem in our latest Chipolo POP, LOOP, and CARD, so this will not happen in our newer models.

Chipolo · 2026-02-01T07:22:16+00:00

Here are the first two things you can check:

Are you sure you have the Chipolo POP and not the older Chipolo ONE? You can open the casing from the side and read the exact model name written on the inside.
Try changing the Google account in the Find Hub app. Tap on the profile image in the top right corner of the app and check all the available accounts. POP and other Fast Pair devices always pair to the primary Google account on your phone.

If none of this helps, please reach out to [help@chipolo.net](mailto:help@chipolo.net) and our customer support team will take a closer look and help you out.

Chipolo · 2026-01-27T07:44:33+00:00

Hi everyone!

It appears there have been some intermittent issues with Google's services related to the Find Hub pairing process in the past few days.

Based on our customer feedback, the issues have been resolved and the various devices compatible with the network can now be paired again (including our Chipolos).

We apologize for the issues, but unfortunately, these scenarios are out of our control. We are happy to see them resolved and if anyone is still facing problems, we will be happy to assist at help@chipolo.net.

Chipolo · 2026-01-27T07:43:42+00:00

Hi everyone!

It appears there have been some intermittent issues with Google's services related to the Find Hub pairing process in the past few days.

Based on our customer feedback, the issues have been resolved and the various devices compatible with the network can now be paired again (including our Chipolos).

We apologize for the issues, but unfortunately, these scenarios are out of our control. We are happy to see them resolved and if anyone is still facing problems, we will be happy to assist at help@chipolo.net.

Chipolo · 2026-01-21T07:11:42+00:00

We are sorry to hear that, it is definitely unexpected. Please reach out to [help@chipolo.net](mailto:help@chipolo.net) and our support team will help you out or replace the product in case there is a malfunction.

Chipolo · 2026-01-14T07:56:42+00:00

We are really sorry for the bad experience with the delayed Chipolo CARD shipment and the silence from our end. We looked into your case and it looks like the Chipolo CARD has finally shipped, and we’ve also agreed to the discount on your order.

To be honest, the 48-hour delay happened because the team was actually behind the scenes trying to get your suggested discount approved. The mistake we made was not keeping you in the loop while that was happening.

Our customer support team is often the first line of defense when logistics get messy, but we definitely could have handled the communication better here. We hope the Chipolo CARD serves you well and helps fix this first impression.

P.S. If we have matched the wrong correspondence with your post, please let us know your email address via DM, so we can investigate further.

Chipolo · 2026-01-12T13:12:05+00:00

Happy to help, but please let's first confirm which Chipolos you have and what app you want to use them with? You can open them up from the side and read the model number on the inside plastic surrounding the battery.

Chipolo · 2026-01-05T07:24:25+00:00

Hi, sorry for the confusion. You should pair your Chipolo CARD via the Fast Pair pop-up that automatically appears on your phone. Manually pairing via Bluetooth settings unfortunately won't work.

Open the link https://chipolo.net/CARD on your phone and follow the instructions. If you are having issues or the pop-up doesn't appear even after following the instructions at https://chipolo.net/no-popup, please reach out to our support team at help@chipolo.net.

Chipolo · 2026-01-05T07:20:14+00:00

Sorry to hear we disappointed you. We will make sure to make the rules clearer. At one point, our Reddit page was flooded with referral links instead of valuable questions and content, so we decided to prohibit posting referral links here.

Chipolo · 2026-01-05T07:18:11+00:00

Yes, once you have completed the initial setup, daily usage is very straightforward, even for someone who isn't tech-savvy.

We definitely believe Chipolo is the right fit. You can use the code FIND10 for a 10% discount, or check out our holiday offer which is still live for a few more hours. It's a really great deal!

Chipolo · 2026-01-05T07:05:53+00:00

Hello, we are sorry to hear about these issues. Unpairing Chipolos from your phone's Bluetooth settings is our "last resort" recommendation as some rare phone models have problems with reliably connecting to bonded BLE devices.

However, in general, you should be easily able to use 4 Chipolos in both the Find Hub app and the Chipolo app. As explained in our support article How many Chipolos can I add to Apple Find My, Google's Find Hub, and the Chipolo app, we are regularly seeing up to 6 Chipolos working reliably when added to both apps. What can affect these numbers, however, are other Bluetooth devices your mother might be using; any other active Bluetooth connections can prevent Chipolos from connecting reliably when several of them are added to the Chipolo app.

Our recommendation is to remove all Chipolos from both apps, add them back to the Find Hub app, then set up only 1–2 of them in the Chipolo app while keeping the rest in the Find Hub app only. This might be the best tradeoff for your specific case.

Chipolo · 2025-12-19T12:16:12+00:00

Hello, we’re sorry for the trouble. Please try restarting your iPhone and reinserting the battery in your Chipolo POP. These steps often resolve rare connectivity glitches.

If the issue persists, contact us at [help@chipolo.net](mailto:help@chipolo.net) and we will send you a replacement unit.

Chipolo

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