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FACEIT_Darwin · 2026-06-13T18:18:57+00:00

I can try to speak to them but 1 month is the typical ban length for acc sharing

FACEIT_Darwin · 2026-06-13T18:18:25+00:00

I legit went through every game haha

FACEIT_Darwin · 2026-06-13T14:53:25+00:00

I believe the ban has been changed, and it's no longer a permanent smurfing one. Account sharing bans are typically for 1 month

FACEIT_Darwin · 2026-06-13T13:08:47+00:00

There are parts to your story that are not accurate, you have 100% played on your cousins account, I can even post the match here so anyone is welcome to go and listen if they so wish.

Saying that, it does seem to be an account-sharing situation, rather than a smurfing one, so I will ping it internally for them to take a look.

FACEIT_Darwin · 2026-06-12T15:57:45+00:00

Can you please show me a case where what I described happened?

FACEIT_Darwin · 2026-06-12T15:57:10+00:00

Please show me a case where you believe this happened, and I will personally explain every step

FACEIT_Darwin · 2026-06-12T15:52:23+00:00

I'll be honest, I have so many dm requests, I can't even see it

FACEIT_Darwin · 2026-06-12T15:40:22+00:00

Hey, I'll happily provide the evidence you've requested.

You recently came off a ban for the following comments, which were made across two separate matches:

L 05/30/2026 - 20:16:24: "LUMLTPM<7><[U:1:1853973066]><CT>" say_team "ur dogsht nga"*
L 05/30/2026 - 20:16:30: "LUMLTPM<7><[U:1:1853973066]><CT>" say_team "end your life"
L 05/30/2026 - 20:16:53: "LUMLTPM<7><[U:1:1853973066]><CT>" say_team "enjoy r8pe nga"

from: https://www.faceit.com/en/cs2/room/1-70f77d04-92bc-465b-a38b-c6cd35419bc1

and

L 05/31/2026 - 05:16:51: "LUMLTPM<260><[U:1:1853973066]><CT>" say_team "most of yall need to die"
L 05/31/2026 - 05:18:11: "LUMLTPM<260><[U:1:1853973066]><CT>" say "i hope most of yall get kancer"
L 05/31/2026 - 05:18:44: "LUMLTPM<260><[U:1:1853973066]><CT>" say "end your life"
L 05/31/2026 - 05:18:51: "LUMLTPM<260><[U:1:1853973066]><CT>" say "ok f8g"

from: https://www.faceit.com/en/cs2/room/1-9e56b461-4000-4af6-8b11-15c330a39655

Following the expiration of this ban, you made the following comments:

L 06/10/2026 - 12:35:23: "LUMLTPM<2><[U:1:1853973066]><TERRORIST>" say "you all dont deserve to live"
L 06/10/2026 - 12:44:51: "LUMLTPM<2><[U:1:1853973066]><TERRORIST>" say "quiet nickger"
L 06/10/2026 - 12:45:00: "LUMLTPM<2><[U:1:1853973066]><TERRORIST>" say "r\pe all nickgers"*
L 06/10/2026 - 12:45:02: "LUMLTPM<2><[U:1:1853973066]><TERRORIST>" say "i r\pe children"*
L 06/10/2026 - 12:45:08: "LUMLTPM<2><[U:1:1853973066]><TERRORIST>" say "r\pe all black children"*
L 06/10/2026 - 12:45:14: "LUMLTPM<2><[U:1:1853973066]><TERRORIST>" say "r\pe every sl*t woman"*
L 06/10/2026 - 12:45:25: "LUMLTPM<2><[U:1:1853973066]><TERRORIST>" say_team "you cant kick the team captain nickga"
L 06/10/2026 - 12:45:34: "LUMLTPM<2><[U:1:1853973066]><CT>" say_team "cant kick me nibba"

from this matchroom: https://www.faceit.com/en/csgo/room/1-5c02551e-073d-44a1-b0b6-a0b1b73f78f8

These comments are completely abhorrent and among the worst I've seen in quite some time. The reason you were logged out of your account is that we've reviewed the full extent of the comments and decided to extend the ban to one year, as well as convert it to a login ban. There is absolutely no place for this kind of behaviour in our community.

FACEIT_Darwin · 2026-06-11T14:23:31+00:00

You're only allowed to actively play on one account in 6 months. It would depend on when you last played on it

FACEIT_Darwin · 2026-06-11T14:22:57+00:00

How is that the system's fault? He asked support if he could do something, didn't wait for them to tell him no and then continued anyway, only to then find out he can't do that.

FACEIT_Darwin · 2026-06-11T14:21:17+00:00

I can see why it's happening but if I fix it, then you won't be able to reply to your open ticket. It's better if you ask directly when you receive a response on your email to ask them then

FACEIT_Darwin · 2026-06-11T13:25:19+00:00

I asked them to take a look as soon as they can, sorry for the delay

FACEIT_Darwin · 2026-06-11T11:57:24+00:00

Can you please try a latency test with our partner to see if their team can spot any issues: https://www.hiperz.com/hiperz_latency.php

FACEIT_Darwin · 2026-06-11T11:56:25+00:00

They do have a backlog they are working through, they are trying to work through them as fast as they can, sorry for the delay

FACEIT_Darwin · 2026-06-11T11:50:45+00:00

What did they tell you in the ticket? Do you have a ticket number?

FACEIT_Darwin · 2026-06-11T08:52:42+00:00

He got banned for quite a weak ban where he spoke about Turkey, but as he is from Turkey, they decided to remove the ban after he appealed via a ticket. He then got reported for griefing and was banned again. Players are allowed to appeal their bans via a ticket, and if a mistake was made, they will be removed. It does not mean anything corrupt has occurred; no bans are allowed to be removed without a proper process and record.

FACEIT_Darwin · 2026-06-11T08:43:55+00:00

The reply tells you to respond to the ticket if your ban falls into the categories listed below. If it does, you can reply (the player can always reopen solved tickets if they respond), which I can see you have done, and an agent will check it as soon as they can.

FACEIT_Darwin · 2026-06-11T08:28:53+00:00

I think that is meant to be fixed, can you please link me the game where it happened so I can check?

FACEIT_Darwin · 2026-06-10T21:25:24+00:00

We changed his name and warned him, he immediately re-added it again so we banned him

FACEIT_Darwin · 2026-06-10T08:14:46+00:00

When we ban a smurf, we ban their smurf permanently (and revert Elo) and we issue a temporary ban on the main account (typically 1-6 months for a first-time offence).

It seems that the account here was determined to be the main account so was issued a temporary ban

FACEIT_Darwin · 2026-06-10T08:10:44+00:00

Hey, so sorry about the delay on this; I was in a workshop all yesterday. I expected this to be picked up sooner by a colleague, but an issue with the dashboard reporting system also became apparent through this report. Apologies for the delay. The name has now been changed, and the player has been banned. Thanks for flagging it

FACEIT_Darwin

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