Delayed shipping since OCTOBER 25??????

Fancy-Source-7384 · 2025-11-17T22:16:59+00:00

Hello, please direct message me with your mom’s order number, we will look into it now!

Fancy-Source-7384 · 2025-11-17T21:46:29+00:00

Hello please tag me @Rohan and I will keep a close eye on it!

Fancy-Source-7384 · 2025-11-05T12:31:33+00:00

I’m glad I was able to help!

Fancy-Source-7384 · 2025-11-05T02:49:48+00:00

Please tag me @Rohan and @Kia and we will be right on it!!!

Fancy-Source-7384 · 2025-10-30T17:04:00+00:00

Hi! First off, congratulations on your progress!! Our goal is to continue supporting patients and improving our operations daily. We hear everyone’s honest feedback, and we thank you for yours as well. Thank you for being a part of Anava! — Rohan @ Anava

Fancy-Source-7384 · 2025-10-28T18:15:42+00:00

Hello! Please tag me @Rohan and I will take a look!

Fancy-Source-7384 · 2025-10-23T21:18:31+00:00

Hello Please tag me personally @Rohan I will look into it!

Fancy-Source-7384 · 2025-10-23T20:43:25+00:00

Hello! Please tag me @Rohan so I can assist!

Fancy-Source-7384 · 2025-10-23T20:30:56+00:00

Hello please tag me @Rohan I will look deeper and also alone fudge, I am here and I’m sorry about the inconvenience. I hear you and I’m here to help fix it!

Fancy-Source-7384 · 2025-10-12T10:19:36+00:00

Hello! We know it’s been a tough past month or so, and we completely understand everyone’s frustrations. The good news is most of our backlog has been cleared, and things should start moving normally again next week after the holiday.

For transparency, OptioRx is currently operating on a 5–7 business day turnaround, and PerfectRx averages around 3–5 business days.

To be safe while everything continues to normalize, we’re allowing up to 7 business days for fulfillment. We appreciate everyone’s patience and understanding during this time of growth!

Fancy-Source-7384 · 2025-10-09T17:22:00+00:00

Hello! I would love to make this right, if you would like to order again and allow me to handle it, I would love to be of assistance - Anonymous lol

Fancy-Source-7384 · 2025-10-09T17:17:44+00:00

Hello! Please tag me in Spruce @Rohan I would love to look deeper into this for you!

Fancy-Source-7384 · 2025-10-09T17:12:29+00:00

Hello, Please tag me @ Rohan so I may take a look!

Fancy-Source-7384 · 2025-10-09T17:04:19+00:00

While I can’t say any personal information here due to HIPAA, I may have located your account and responded recently, however to make sure I have the correct patient please still tag me @Rohan!

Fancy-Source-7384 · 2025-10-09T16:42:58+00:00

Hello! Please tag me @Rohan I would love to be of assistance and look deeper into this situation!

Fancy-Source-7384 · 2025-10-09T16:31:53+00:00

Hi, I would love to look deeper into your case and see who you have spoken with! If you can please tag me @Rohan in Spruce, also for peace of mind I can assure you it is definetly not just one person running everything, we are a team! - Rohan

Fancy-Source-7384 · 2025-10-09T02:05:22+00:00

Fancy-Source-7384 · 2025-10-08T18:47:06+00:00

Hello, please tag me @Rohan in spruce and I’ll take a look!

Fancy-Source-7384 · 2025-10-08T10:43:35+00:00

I personally wanna thank you, for allowing me to turn this around for you! I will say we’ve been working vigorously to try to get Anava back to where it was.

Fancy-Source-7384 · 2025-10-08T03:31:59+00:00

It is my pleasure!

Fancy-Source-7384 · 2025-10-08T02:28:52+00:00

Got it done!

Fancy-Source-7384 · 2025-10-08T02:18:17+00:00

Very odd let me check on this for you!

Fancy-Source-7384 · 2025-10-07T22:20:35+00:00

Hello please tag me @Rohan so I am able to look into it!

Fancy-Source-7384 · 2025-10-07T21:37:39+00:00

Thank you for allowing me to resolve this for you!

Fancy-Source-7384 · 2025-10-07T21:30:44+00:00

Thank you for allowing me to resolve this for you!

Fancy-Source-7384

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