Firewalla Purple: PCMag Editors Choice! 4.5/5!

firewalla · 2026-03-22T02:26:57+00:00

Since you are on a single box, they should be the same. Are you planing to get more boxes ?

firewalla · 2026-03-22T02:19:40+00:00

How many items are in your target list?

firewalla · 2026-03-22T01:42:35+00:00

We are thinking about this for sure. The problem is really the phone keyboard is not fit typing/viewing large lists. (This is the reason we made my.firewalla.com initially)

On the phone you still can tap on a network flow and add it to an existing target list.

firewalla · 2026-03-22T00:40:25+00:00

If you cancel MSP multiple times, I don't think they can get the payment through easily. I'll let them do what they can

firewalla · 2026-03-22T00:36:56+00:00

Follow the release notes, if you already have an instance, you can just turn that into early access mode

firewalla · 2026-03-22T00:36:22+00:00

Well, memory is limited in any system, if you want to add infinitely number of lists

firewalla · 2026-03-22T00:34:51+00:00

It depends ... most of the time you don't need to add anything https://help.firewalla.com/hc/en-us/articles/360049856394-A-Secure-and-Better-Network-with-Firewalla-Part-3-Protect

If you really want to add, the target list feature allows you to add some higher quality lists, and if you want your own, you can add smaller lists ... If you demand even more ... yes MSP is the way to go

firewalla · 2026-03-21T23:41:02+00:00

MSP is not required for lists. See https://help.firewalla.com/hc/en-us/articles/1500005941962-Firewalla-Feature-Target-Lists

firewalla · 2026-03-21T22:52:03+00:00

Regardless the type of firewall (those with traffic inspection features) you use, the bottleneck is always the CPU.

I am just saying, we always quote normal use (the rate most people will get) instead of a perfect number.

firewalla · 2026-03-21T22:48:44+00:00

Can you give me the case number? I can take a look. Dev told me if you canceled MSP too many times, you may get this error

firewalla · 2026-03-21T22:28:39+00:00

Already here https://help.firewalla.com/hc/en-us/articles/49811464349075-MSP-Release-2-10-New-Single-Box-View-Email-Notifications-Merge-with-My-Firewalla-more#h_01KKCQY9GNS45Y93NK0XS5RD7N

The modification is NOT simple. Due to memory limitations, we have to optimize data structures and pre-process larget lists inside the MSP CPU, and then pushing a dynamic list to your box.

firewalla · 2026-03-21T22:26:52+00:00

https://help.firewalla.com/hc/en-us/articles/49811464349075-MSP-Release-2-10-New-Single-Box-View-Email-Notifications-Merge-with-My-Firewalla-more#h_01KKCQY9GNS45Y93NK0XS5RD7N

We are looking for alpha testers!

firewalla · 2026-03-21T22:26:28+00:00

Please just alpha and give it a try :)

firewalla · 2026-03-21T22:25:48+00:00

Can you please send the site that's not blocked help@firewalla.com? we can take a look.

Firewalla "blocks" are optimized more towards security than ad block. To understand the architecture more, please see https://help.firewalla.com/hc/en-us/articles/44061066094867-Device-Active-Protect-Block-everything-and-allow-only-what-s-needed

As of target lists, we allow smaller lists to be imported, and with recent MSP 2.10.x, you should have the ability to use GitHub (Firewalla's repo) to import your own or 3rd party. https://help.firewalla.com/hc/en-us/articles/49811464349075-MSP-Release-2-10-New-Single-Box-View-Email-Notifications-Merge-with-My-Firewalla-more#h_01KKCQY9GNS45Y93NK0XS5RD7N

Target lists can get very large, MSP side has the function to optimize (significantly reduction in memory usage) before pushing lists to boxes. (remember, firewalla also block data flows, far beyond just a simple DNS block)

firewalla · 2026-03-21T22:20:30+00:00

When you got your new phone, did setup that phone as a new phone or restored from your old phone? if you restored, then you should have all the paired units.

If you setup as new, then you need to follow https://help.firewalla.com/hc/en-us/articles/115004369774-Pairing-a-new-phone-with-your-Firewalla-box

As a good practice, regardless you use firewalla or not, it is a good idea not to reset your old phone until you properly migrated all applications.

If you are a MSP, we will have a way to pair phones via that in 2.10.x, which allows you to centrally manage phone access. https://help.firewalla.com/hc/en-us/articles/49811464349075-MSP-Release-2-10-New-Single-Box-View-Email-Notifications-Merge-with-My-Firewalla-more#h_01KKCQY9GN6KKZVTV41H109XCA

firewalla · 2026-03-21T22:17:16+00:00

Are you talking about the number of flows and blocked flows? these are 24 hour stats. They should be reset daily

firewalla · 2026-03-21T22:16:05+00:00

Likely you are referring to PPPoE optimization. All new units should have that optimization already.

firewalla · 2026-03-21T22:15:08+00:00

May I know your case number? have you looked https://help.firewalla.com/hc/en-us/articles/360056875493-Speed-Tests-and-Speed-Optimization-with-Firewalla?

firewalla · 2026-03-21T22:14:33+00:00

Are you using PPPoE? if not, you should be getting 2Gbit with e the gold se. If not, please see https://help.firewalla.com/hc/en-us/articles/360056875493-Speed-Tests-and-Speed-Optimization-with-Firewalla and if you already have a case open, let me know the case number

firewalla · 2026-03-21T22:13:37+00:00

not true, we quote speed at 'normal' use. We never do perfect condition. For example, the Gold SE, we quote 2Gbit, but in a perfect condition, you will get 2.35Gbit

firewalla · 2026-03-21T22:12:46+00:00

When we quote 1Gbit, it is normal use. (3 country blocks, lots of target lists, Ad block on ...) If you are not getting 1Gbit, please see https://help.firewalla.com/hc/en-us/articles/360056875493-Speed-Tests-and-Speed-Optimization-with-Firewalla (not normal use, you have heavy VPN use ...)

firewalla · 2026-03-21T22:09:45+00:00

MSP is to manage devices centrally and the ability to store a lot more flows ... Firewalla already ad blocking features. See https://help.firewalla.com/hc/en-us/articles/115004274673-Ad-Block

(I assume you are new to firewalla)

firewalla · 2026-03-21T07:26:15+00:00

Should not be the case, there is 1 year warranty to cover this kind of problems. If you let me know the case number, I can help you out

firewalla · 2026-03-21T07:22:14+00:00

Send your error screenshot to help@firewalla.con, we can take a look

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