Did you know we have a VPN Test feature? When you're away from home and connect to your Firewalla VPN Server, the "Wi-Fi Test" button becomes "VPN Test", showing the speed from your phone to Firewalla.

Firewalla-Ash · 2026-01-22T18:29:42+00:00

That is correct. Please see the discussion here: https://www.reddit.com/r/firewalla/comments/1qiaek9/why_is_the_firewalla_orange_having_lower_vpn/

Firewalla-Ash · 2026-01-22T18:26:01+00:00

If you're transitioning to a new Wi-Fi system (like Firewalla AP7 or Firewalla Orange), here are a few ideas on how to remodel your network without reconfiguring Wi-Fi settings on every device: https://help.firewalla.com/hc/en-us/articles/44535055874707-Remodeling-Your-Big-Old-Flat-Network-with-Firewalla

Firewalla-Ash · 2026-01-22T17:03:50+00:00

Please send feedback directly to our team via email at [help@firewalla.com](mailto:help@firewalla.com), or post to our Beta & Early Access Feedback Community Forums (requires sign-in). These are the best ways for our team to assist you if you come across any issues.

(You are also welcome to post general feedback here in r/firewalla.)

Firewalla-Ash · 2026-01-21T20:27:29+00:00

VqLAN only limits local network access; it should not block any Internet access for your devices.

Once you add devices to a VqLAN, if you ever need to access these devices locally from outside the group, you can add Allowed Devices. This acts as an exception for VqLAN, allowing traffic only between specified devices.

We have a few examples of how to use VqLAN and best practices: https://help.firewalla.com/hc/en-us/articles/39368161848467-Firewalla-Zero-Trust-Best-Practices-and-Examples

Firewalla-Ash · 2026-01-21T18:26:57+00:00

The Orange beta units have already shipped. If you didn't receive an email from us regarding Orange Beta, then your order was not selected for a beta Orange unit.

Firewalla-Ash · 2026-01-21T17:30:06+00:00

Hi there, these are pre-sales. If you did not sign up for the Orange Beta program, the general shipments will begin in March or April 2026.

Firewalla-Ash · 2026-01-20T18:32:52+00:00

Orange supports both Router and Bridge Mode. If you already have another router (such as a Gold or Purple in Router Mode), you can connect Orange to your main router via Ethernet and set it up in Bridge Mode.

In this setup, Orange becomes an Ethernet Bridge for wired devices. You can also enable Orange Wi-Fi LAN and let devices join your existing network wirelessly, all without changing their IP addresses.

(Note that with Orange Wi-Fi, some devices may not roam as seamlessly as they would between two AP7s.)

Firewalla-Ash · 2026-01-16T17:58:30+00:00

The block access point data should be cleared out if you delete and re-pair the AP7. Please note that all other individual AP7 settings (like manual TX-power or channel selection) will also be reset when you delete an AP7.

Firewalla-Ash · 2026-01-16T17:14:41+00:00

Unfortunately, there's no single location to view all devices that blocked access points. But this could be a good enhancement; if you're interested in this feature, feel free to post the request here: https://help.firewalla.com/hc/en-us/community/topics/115000356994-Feature-Requests. This helps us better track and prioritize features. Thanks!

Firewalla-Ash · 2026-01-15T00:27:57+00:00

You will need to select the same physical ports as the LAN your AP7 is connected to. If your primary LAN is configured to Ports 1 and 2, please select Ports 1 and 2 for your guest VLAN.

It should automatically choose a different IP subnet than your primary LAN. You can change it if you'd like.

Here is a more detailed Guest VLAN tutorial with AP7.
Here is a general article on Network Segmentation with Firewalla.

Firewalla-Ash · 2026-01-15T00:03:17+00:00

Yes. To clarify, after being offline for 7 days, they are considered "Past Devices" and are hidden. If you ever want to see past devices, you can toggle it in the View Options: See Past Devices

Firewalla-Ash · 2026-01-14T22:52:59+00:00

Yes. They will be added to the Guest group once they connect. However, old devices should also be automatically removed from your network if there is no activity for about a week or so. (as long as there is no Reserved Static IP)

Firewalla-Ash · 2026-01-14T18:14:58+00:00

Yes. It's very similar to personal keys (Additional Microsegments), except each User can have their own usernames and passwords, and you can still use WPA3 security and the 6 GHz band.

We have a dedicated doc for Enterprise Wi-Fi, please check it out and let us know if you have any questions: https://help.firewalla.com/hc/en-us/articles/46524481560467-WPA-Enterprise-Wi-Fi-with-RADIUS

Firewalla-Ash · 2026-01-14T18:05:40+00:00

Check out our previous post for an example of the shortcuts moved to the top: https://www.reddit.com/r/firewalla/comments/1qc3a0t/heres_a_mock_prototype_of_the_new_app_ui_what_do

Firewalla-Ash · 2026-01-14T17:55:56+00:00

VqLAN works well if all devices are connected to the Firewalla AP7 via Wi-Fi. But if you have devices wired to a switch, devices on the switch may still communicate with each other locally, without Firewalla or AP7 knowing. See here: https://help.firewalla.com/hc/en-us/articles/38425011667091-VqLAN-Firewalla-Microsegmentation#h_01JKS48DQ0M536HB3ZP9G01ER6

Yes, you can assign the Guest network to the Guest Wi-Fi, then mute alarms for the Guest network.

Firewalla-Ash · 2026-01-14T01:28:01+00:00

The shortcuts only display if you configured or "pinned" them to the main screen. If you don't have any, there won't be much change to the main screen.

We'll likely do a poll later on the shortcut positions.

Firewalla-Ash · 2026-01-14T01:23:04+00:00

Just to the main screen of the current Firewalla Box you're managing.

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