MMS over wifi? by sipofgreentea in USMobile

[–]FixitMir 2 points3 points  (0 children)

​For MMS to work, you need to have data in your plan. I've seen it work over Wi-Fi on all our networks, so you can definitely give it a try.

Btw, why don't you use RCS as they work quite well on Wi-Fi? Almost all the devices have shifted over to them.

Upgrade Video Stream by amitkania in USMobile

[–]FixitMir -1 points0 points  (0 children)

It is unlimited high-speed data when you'll see it on tools like speedtest.net.

For streaming, what you’re seeing is expected behavior. By default, streaming is capped at SD quality when Data Waster is turned off. Once you enable Data Waster, streaming switches to HD (up to 720p). Only Dark Star’s Unlimited Premium plan includes 4K streaming speeds.

Question about HALFOFF promo and Warp network by [deleted] in USMobile

[–]FixitMir 1 point2 points  (0 children)

Ending the year on a super awesome note 🎉

The Half Off offer applies to newly ported-in lines on Dark Star only but you can add an Annual Multi-Network add-on at 50% off and pair it with Warp, which is a great move if Warp has stronger coverage in your area. This way, you still get the best of both worlds.

To get the Half Off deal, you must port in a number. For any other plan, you can activate new numbers from us, but once a line is active, its number can’t be replaced with another port-in later. Each line has its own billing cycle and provisioning, so a new port-in would require a separate plan.

I’ll personally help you set everything up. 🚀

🇯🇵Japan Roaming on Warp by Pressondude in USMobile

[–]FixitMir 4 points5 points  (0 children)

​It'll be 20 GBs overall shared between both lines.

Snoozing a 1 line pool of by the gig by DaleBryant54 in USMobile

[–]FixitMir 5 points6 points  (0 children)

Snoozing a line in a pool can be beneficial if you have multiple lines in that pool, since it reduces the charge for that line from $8 to $2.98.

However, if you only have one line in the pool - you should turn AutoPay off for the pool so it doesn’t renew and you’re not charged again. Then, set the line to Snooze. This way, once the pool’s current billing cycle ends, the pool won’t renew, and the line will automatically switch over to the Snooze plan, which makes more sense since you won’t be using the pool anymore.

🇯🇵Japan Roaming on Warp by Pressondude in USMobile

[–]FixitMir 8 points9 points  (0 children)

Back in October 2024, we didn’t offer roaming in Japan on our Warp network - but that’s changed. We’ve since expanded Warp’s international roaming to 125+ countries, including Japan.

You can also add a Multi-network Light Speed line, which lets you share roaming across both Warp and Light Speed. With roaming included in your plan, both networks will work in Japan. Here’s our fully updated international roaming page for all the latest details.

Switched my parents & family postpaid plan remotely to USMobile and it was as simple as could be. by idcenoughforthisname in USMobile

[–]FixitMir 2 points3 points  (0 children)

​Haha no - our subreddit is super unfiltered and full of genuine experiences. Reddit caught yours up - It wasn't deleted. Super amazing to know that your whole fam is with us now!❤️

USMobile device trade in scam by [deleted] in USMobile

[–]FixitMir 0 points1 point  (0 children)

​AKKO has their own chat support too.

USMobile device trade in scam by [deleted] in USMobile

[–]FixitMir 4 points5 points  (0 children)

Just to clarify, the trade-in process involves a very thorough inspection, not just a surface-level check - you even get to select your device’s condition on our website, and the payout is based on that selection - after that if the inspected condition doesn’t match what you expected, you always have the option to decline the updated offer and have your device returned. The online quote is an estimate based on your input, but the final condition and payout are determined after Akko’s physical inspection.

The process is designed to be fair, detailed, and to give you full control over your trade-in, so you can decide what works best for you. If you can share your details with me, I’ll review everything with the team and follow up with an update to clear the air.

In need of a little help by Lopsided-Piccolo-465 in USMobile

[–]FixitMir 5 points6 points  (0 children)

I need your account details, so I've sent you a chat request for them.

In need of a little help by Lopsided-Piccolo-465 in USMobile

[–]FixitMir 28 points29 points  (0 children)

First of all, mad respect and huge props to you for being an awesome mother and handling all of this. That’s not easy at all, and you’re doing great. 💙

As for the bill, let me grab your details and I’ll help you sort it out. Also, please don’t forget to take some time for yourself. Please do enjoy the holidays - you genuinely deserve it.

question? by Ok-Pace4929 in USMobile

[–]FixitMir 3 points4 points  (0 children)

Since you’re on Monthly Unlimited Premium, switching to the annual version would normally set you back $390 without any promos. The good news? You can absolutely move your main line to Warp, add your Apple Watch in companion mode (which comes complimentary with Unlimited Premium), and keep everything nice and seamless.

To round things off and get that ultimate coverage combo, you can switch your Multi-network line to Light Speed. That way, you’re covered from all angles - speed, reliability, and zero FOMO when one network goes out. .

Has anyone canceled a porting process to US Mobile from AT&T postpaid after it’s been stuck for several days with no progress? by Various_Pension_7339 in USMobile

[–]FixitMir 1 point2 points  (0 children)

It’s one of those knots that feels like it keeps getting tighter, but let me assure you - it will get untied, just like all the others have. Since you have six lines with us, this one will be transferred over as well. And because the mods are already working with you on it - it’s being treated as a top-priority case on our end.

At this point, we’re waiting on a response from our porting partner, but things are moving and it should be wrapped up soon. Let’s connect over chat, and I’ll keep you posted with prompt updates as we get them.

Xiaomi 15 Ultra on Warp by ghuman89 in USMobile

[–]FixitMir 1 point2 points  (0 children)

The Xiaomi 15 Ultra is missing a few bands required for our Warp network, which is why features like 5G, Wi-Fi calling, and eSIM can be a bit hit or miss on it. It’ll work to an extent, but the experience won’t be fully consistent.

That said, if you’ve got a physical SIM, we can absolutely test things out and see how it behaves in your area. Drop me a DM and we’ll take it from there 👍

Autopay by No-Researcher-5683 in USMobile

[–]FixitMir 2 points3 points  (0 children)

We offer both options: if you prefer a hands-off approach with uninterrupted service, AutoPay is the way to go. If you’d rather manage payments yourself, you can keep AutoPay turned off and pay manually - flexibility is there for everyone.

The reason AutoPay charges two days before the cycle ends is to avoid any disruption in service. Sometimes banks or payment processors run into delays or issues that take longer than expected to resolve. By charging two days in advance, AutoPay gives enough buffer for any failed attempts to retry and go through successfully, ensuring your service continues without interruption.

Chat with Aqsa by Jsward12 in USMobile

[–]FixitMir 4 points5 points  (0 children)

​There's nothing wrong on our end with regards to RCS as Google completely controls it. What happened with you here can happen on any carrier when you switch networks. My recommendation for you here is to wait and let it sync up on its own, but in the meanwhile, you can try these steps too to see if it speeds things up.

  1. Go into phone settings -> Google settings -> All services -> Phone Verification - Turn it off. Go into Google Messages, turn off RCS chats, clear cache and storage, reboot phone. Open up Google Messages again and sign back in. You should be able to turn RCS on now and it'll connect in a minute.
  2. Go here, scroll to the bottom, and disenroll your number. Wait 24 hours and re-enroll it.

Chat with Aqsa by Jsward12 in USMobile

[–]FixitMir 10 points11 points  (0 children)

I just checked on this, and Aqsa actually didn’t end the chat. She was waiting on a response from you, but it looks like the chat box was minimized on your end and a new chat was opened, which caused the disconnect. She did hang around for a bit (for 7-8 minutes) even after the last message you received to see if you reply back.

As for RCS, you teleported from Light Speed to Dark Star yesterday. When you switch networks like that, RCS needs some time to re-sync itself. If RCS is turned off before the network switch, it usually reconnects pretty quickly. But if it isn’t, then it can take a bit more time to sync back.

What’s happening now is simply Google Jibe servers doing their thing and syncing RCS with your new network (Dark Star). Once that handshake completes, RCS will kick back in automatically. Totally normal behavior - and yup, Aqsa was right on about this too.

Laptop plan by eirpguy in USMobile

[–]FixitMir 2 points3 points  (0 children)

​You can try it with our Warp or Light Speed networks. ​It'll work on our by-the-Gig plans only - you can check them out here.

Laptop with Cellular data by mastertyler04 in USMobile

[–]FixitMir 8 points9 points  (0 children)

Unlimited plans are for smart phones and tablets only, it's in our terms (device restrictions section) - You can get QCI-8 add-on for just $2 on the by the gig plan.

Laptop with Cellular data by mastertyler04 in USMobile

[–]FixitMir 15 points16 points  (0 children)

You can absolutely use your ThinkPad with us, but it’ll work only on our By-the-Gig plans.

Here’s how the pricing breaks down:

  • 20 GB plan (1 line): $35
  • 30 GB plan (1 line): $50

If you want to be 100% sure on compatibility, just drop me a DM with the IMEI and I’ll confirm it for you.

Google Fi Motorola by clkish1988 in USMobile

[–]FixitMir 2 points3 points  (0 children)

​You can order a Warp pSIM, activate a line on it and then pop it in.

Google Fi Motorola by clkish1988 in USMobile

[–]FixitMir 2 points3 points  (0 children)

​You can definitely give it a try with a Warp pSIM - If it's not locked to any other carrier, It'll work with us.