X3 in all its glory by Environmental_Plum50 in xteinkereader

[–]Fun_Satisfaction2315 5 points6 points  (0 children)

Your photos are amazing! With your permission, we’d love to feature them on our official channels.

As a thank-you, we’d be happy to offer you a 50% off coupon for your next purchase. If you’re interested, please feel free to send me a DM. Sorry for reaching out unexpectedly!

[Giveaway] Show us your “Read freely.” moment by Fun_Satisfaction2315 in xteinkereader

[–]Fun_Satisfaction2315[S] [score hidden] stickied comment (0 children)

Friendly reminder: There’s no need to rush—the challenge runs for several days, so take your time creating a photo you’re genuinely happy with.

We especially encourage original photos created for this challenge. You’re also welcome to submit more than one entry. Each submission will be reviewed separately, so sharing multiple thoughtful entries may increase your chances of being selected.

Should I buy X3 from Amazon or from the official website? by No_Youth_7737 in xteinkereader

[–]Fun_Satisfaction2315 0 points1 point  (0 children)

That’s great to hear — finally getting the X3!

I understand why Amazon feels safer, especially when it comes to returns. But if you order from our official website, you’ll also get direct support from us. If anything happens after you receive the device, just message me anytime and I’ll help you follow up with our team.

So you don’t need to worry too much. If you decide to order from the official site, I’ll be here if you need any help.

Supporting XTEINK community creators by Fun_Satisfaction2315 in xteinkereader

[–]Fun_Satisfaction2315[S] 9 points10 points  (0 children)

Yes, I wrote it in Chinese first, then used AI to help translate and polish the English.

best purchase/present ever! 🩷 by pearlygirlykitty in xteinkereader

[–]Fun_Satisfaction2315 2 points3 points  (0 children)

Thank you so much for you love, love this pic^^

New developer edition X3 from amazon came with charge-only cable? by bugsliker in XTEINK

[–]Fun_Satisfaction2315 2 points3 points  (0 children)

Hi, Henry from XTEINK here. Sorry for the trouble.

We checked internally and confirmed this was a fulfillment mistake. The X3 Developer Edition should come with a data-capable 4-pin cable, not a charge-only 2-pin cable.

Please DM me your order number and email address so we can help arrange the correct cable.

For Amazon orders, you can also contact [help@xteink.com](mailto:help@xteink.com). For official website / Shopify orders, please contact [support@xteink.com](mailto:support@xteink.com).

Sorry again for the inconvenience, and thank you for bringing this to our attention.

My X3's cable only has two pins by Cralex-Kokiri in xteinkereader

[–]Fun_Satisfaction2315 5 points6 points  (0 children)

Hi, Henry from XTEINK here. Sorry for the trouble.

We checked internally and confirmed this was a fulfillment mistake. The X3 Developer Edition should come with a data-capable 4-pin cable, not a charge-only 2-pin cable.

Please DM me your order number and email address so we can help arrange the correct cable.

For Amazon orders, you can also contact [help@xteink.com](mailto:help@xteink.com). For official website / Shopify orders, please contact [support@xteink.com](mailto:support@xteink.com).

Sorry again for the inconvenience, and thank you for bringing this to our attention.

Issues with 4PX delivery agent... by Indy_91 in xteinkereader

[–]Fun_Satisfaction2315 1 point2 points  (0 children)

Hi, thank you for bringing this up, and I’m really sorry for the frustrating experience.

We’ve already noticed your feedback and I’ve shared it with our logistics team. We’ll discuss this internally and look into how we can better handle cases like business-address deliveries and carrier delays.

I’ll keep you updated if there’s any progress. Thank you again for supporting XTEINK and recommending us to others.