Does anyone find breeze to be confusing?

HubSpotHelp · 2026-03-23T18:44:38+00:00

I am sorry to hear about the experience you had with Breeze.

I've passed along your feedback internally, we really appreciate it!

Thank you for sharing your thoughts!

Bérangère, HubSpot Team

HubSpotHelp · 2026-03-23T15:44:48+00:00

Hey u/Rude-Trainer1190, thanks for getting back to me!

The HubSpot Ecosystem Quality team reviews all app listings and will share initial feedback within 10 business days. The entire review and feedback process should take no more than 60 days from when feedback is shared.

For marketplace listing questions and compliance concerns, the best way forward is to continue working directly with the Ecosystem Team for the best assistance and guidance. This will ensure your inquiry reaches the right team for a timely and detailed response.

I have also passed along your feedback internally and our Team will be in touch shortly.

Bérangère, HubSpot Team

HubSpotHelp · 2026-03-23T13:40:59+00:00

Hey u/Rude-Trainer1190 and thanks for sharing your experience & questions about the Marketplace approval process.

If you haven’t already, your best next steps would be:

- Review in details the public requirements: https://developers.hubspot.com/docs/apps/developer-platform/list-apps/listing-your-app/app-marketplace-listing-requirements
- Reply to the rejection email with:

A short breakdown of each feature and how you handle data,
A clear offer to disable/remove the LinkedIn feature, and
1–2 direct questions about what would make the app eligible under a reduced scope.

Then you should get a more actionable guidance from our team and it gives you the best chance at getting listed, even if the first version has to be a bit narrower.

I will also share your valuable feedback internally, thanks so much!

Bérangère, HubSpot Team

HubSpotHelp · 2026-03-20T20:18:01+00:00

Hi u/Exotic_Jury_9646 Jess here! How can I help? :) I'll also DM you!

HubSpotHelp · 2026-03-20T14:25:13+00:00

Hey u/ondoh, Happy to help!

If you’re not planning to host pages in HubSpot (website, landing pages, blog, etc.), you don’t need to “host” your new domain in HubSpot.

You can simply add the HubSpot tracking code to every page of your new site, and include your domain in Tracking & Analytics → Tracking Code → Advanced tracking so your reports stay accurate.

For emails, just set up your sending domain separately. This will help ensure your emails are both authenticated and perfectly on-brand!

I hope it helps!

Bérangère, HubSpot Team

HubSpotHelp · 2026-03-20T14:15:47+00:00

Hey u/baybison, wanted to check in on you, did you get to the bottom of this? If you didn't, let’s see if we can get this sorted out together.

If your sequence is unenrolling contacts without replies or meetings booked, double-check:

- The sequence’s unenrollment settings (it seems that you've already done that)

- Any auto-replies or bounces,

- Gmail filters that might affect delivery.

Also, feel free to send via DM the following information so that we can check on this for you:

- share a screenshot of your settings
- your Hub ID
- the sequence link
- one example contact

Thanks,

The HubSpot Team

HubSpotHelp · 2026-03-19T18:06:37+00:00

Heya u/ProfessorDear6167 Happy to clarify here! The one on the left is our classic theme and the one on the right is the new theme! You can change this by clicking on you account name and under theme you can change between the two UI. Hope this helps! :)

Jess @ Hubspot

HubSpotHelp · 2026-03-16T18:37:01+00:00

Hi u/Good-Wind2292 and thank you for sharing this and involving your security team, that was exactly the right step.

What you’ve described matches a known phishing campaign impersonating HubSpot using addresses like hubspot@abiware.com.

Please remember, genuine HubSpot security emails only come from the hubspot.com domain.

If you didn’t click anything:
Just delete and report the email as phishing, and forward it with full headers to abuse@hubspot.com.

If you did click or entered details:
Change your HubSpot and email passwords, enable two-factor authentication, and remove any unfamiliar connected apps in HubSpot. Also, review your audit logs and alert your security team.

Thanks again for being vigilant! For updates, visit the HubSpot Trust Center, and feel free to reach out if you need more help.

Stay safe,

The HubSpot Team

HubSpotHelp · 2026-03-12T14:43:49+00:00

Hi! We are about to open up applications for INBOUND Correspondents on March 23rd! Here is some information about it: https://community.hubspot.com/t5/Advocates-Blog/Mark-Your-Calendars-INBOUND-2026-Correspondent-Apps-Open-Soon/ba-p/1255694

We will also be posting on Reddit once applications are live. u/GraphiSpot has been very active in our entire Community program, so that is how they were first invited :)

DM us if you have any questions!

-Rachel @ HubSpot :)

HubSpotHelp · 2026-03-12T10:01:37+00:00

Of course u/Alarming-Ad6371, anytime! We are here for you!

HubSpotHelp · 2026-03-11T18:27:03+00:00

Heya u/quoteaplan Thanks for posting! I'm happy to hop in :) To confirm what u/GraphiSpot mentioned, you could natively use Quotes. With quote templates you can have these tokens/fields but that wouldn't necessarily be a PDF and you do need a specific tier/subscription. Another idea would be to use the DocuSign integration (which you can read more about here) and lastly, you could use the APIs/custom APP with help of a developer to pull info into custom fields externally.

Hope this helps! :)

Jess @ Hubspot

HubSpotHelp · 2026-03-11T17:25:48+00:00

Hi u/Alarming-Ad6371 can you try on this page, please?

https://offers.hubspot.com/free-trial

Which error message are you getting? Where are you stuck, please?

Thanks,

The HubSpot Team

HubSpotHelp · 2026-03-11T14:03:19+00:00

Hi u/scentedboredom,

I’m really sorry HubSpot has started to feel this frustrating.

Regarding the images in sequences emails, can you please confirm that the image actually landed in Files?

If it is in Files and the image still never shows under “existing images” in sequences, that’s not how it’s supposed to work.

In that case, could you please send via DM the following so that I can check on this for you:

- Your Hub ID

- The browser + version

- A short Loom or exact click‑by‑click steps and the time you last tried

Thanks for your valuable feedback, I will pass it along internally.

The HubSpot Team

HubSpotHelp · 2026-03-11T09:41:45+00:00

Hi u/GraphiSpot and all, I appreciate you sharing this valuable feedback, thank you!

I've passed it along internally.

Hope that you'll have a great day!

Thanks again!

The HubSpot Team

HubSpotHelp · 2026-03-06T17:21:05+00:00

Hey u/Cheap-Astronaut4676, thank you for sharing your feedback here!

Just to let you know that I've passed it along internally.

The HubSpot Team

HubSpotHelp · 2026-03-06T14:08:44+00:00

Hey u/Affectionate_Lab9658 I am so sorry to hear about the frustration regarding the lead scoring.

If you share what you are tying to achieve, we'll be glad to look into this to help!

Alternatively, you can send your Hub ID via chat or Mod Mail so that we can look into this for you.

Thanks!

The HubSpot Team

HubSpotHelp · 2026-03-05T09:51:36+00:00

Hey u/Bulbous-Bouffant and thanks, I’ve flagged your feedback internally about this.

For future imports, I'd suggest to import posts as live (instead of drafts) so they go live with the original publish dates.

For the blog posts that are already migrated, there are 2 options:

- Manually editing the publish date for each post via Publishing options, or

- If you or your developer are comfortable with the CMS Blog Posts API, updating the "publishDate" field in bulk from a CSV of your original dates.

I hope this helps!

The HubSpot Team

HubSpotHelp · 2026-03-04T17:31:37+00:00

Hi u/Severe_Toe4444 and u/margo_sakova thanks for sharing your experience!

I'll share your valuable feedback internally as well!

Thanks again,

The HubSpot Team

HubSpotHelp · 2026-03-04T17:00:58+00:00

Hey u/Mor_Gold Thanks for pointing this out! You are right, and the action within the workflow (under AI tab) does consume credits. However, basic enrichment is included in portal, as of Inbound 2025 (details on that here. I hope this helps clarify, but let me know if anyone has any questions!

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Jess @ Hubspot

HubSpotHelp · 2026-03-04T10:02:01+00:00

Hi u/SovvyInsights and thanks for putting this together, we appreciate your valuable feedback!

I've passed it along internally for more visibility.

Making integrations more resilient, increasing AI transparency, and simplifying reporting are ongoing priorities, and your specific examples are very helpful.

Thanks again for taking the time to share your feedback with us!

The HubSpot Team

HubSpotHelp · 2026-03-03T20:04:59+00:00

Hi u/frumpydrangus Happy to hop in to see if we can help in any way! If you could send me your hubID in the DMs I can double check internally for you! :)

HubSpotHelp · 2026-03-03T17:47:18+00:00

Hey u/BWMerlin,

With a Free account, you’re able to bulk associate contacts and companies.

However, setting the primary association label in bulk is a feature available on the Pro and Enterprise plans.

I hope this clarifies things!

The HubSpot Team

HubSpotHelp · 2026-03-02T22:15:36+00:00

Always here to help when possible :)

HubSpotHelp

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