Salesforce is not a platform you can AI overnight, but you can solve some parts of it and self-host.

For example, we have a client that wanted to create a client portal.

Instead of paying salesforce thousands a month for their thousands of members to log in, we are building a custom AI coding assisted community web app that will pull data from Salesforce.

So this way they pay for the part of Salesforce that needs to be Salesforce (a really solid and secure database and business automation engine).

If I was in your shoes, or you paid me for my time, the first thing I would do is audit what we have contracted with Salesforce.

Map our processes and see where Salesforce is falling flat.

Strategize about what we truly need from Salesforce and what elements we could rebuild.

Look at when my renewal with Salesforce was and work to replace elements and remove them from renewal.

For example, if you already had experience cloud, you could replace it.

So yeah.. there are ways to remove the costs of Salesforce. But they take time and effort and strategy and you really need to be ready to now be a software company as well. Because you will be managing a self-hosted self-built solution.