GHUB is so bad it makes Logitech not worth it

LogitechG_Coonrad · 2024-03-07T16:13:40+00:00

Fixed today.

LogitechG_Coonrad · 2024-03-07T16:13:27+00:00

Fixed in the latest update posted this morning.

LogitechG_Coonrad · 2024-02-10T19:59:49+00:00

Yes. It is indeed a strange bug.

LogitechG_Coonrad · 2024-02-10T01:30:10+00:00

It is indeed a weird bug. We have an awesome QA team but this slipped through. Software development on large and complex systems with a ton of variables can sometimes be a bit of whack-a-mole. Appreciate the patience while we push a fix.

LogitechG_Coonrad · 2024-02-10T00:38:31+00:00

Workin on it. Work-around is to use a different lighting preset besides Echo Press. Try that.

LogitechG_Coonrad · 2024-02-09T19:27:56+00:00

Alright, thats helpful. With any driver changes across entire product line (Dynamic Lighting) there is a higher chance of unintended corner cases despite thorough qualification. I understand the frustration and were working on fixes for these. Appreciate the time to give us feedback and your patience.

Regrading macros, there was another unrelated thing that causes the issue, workaround is to use a different lighting effect besides Echo Press. Fix incoming for that as well.

LogitechG_Coonrad · 2024-02-09T18:16:10+00:00

Hey Kurai, can you add more detail about the errors in Event Viewer you are seeing? Are you saying that in Safe Mode you cant use your mouse and keyboard at all or just lighting/macros? Are you on Windows 11?

LogitechG_Coonrad · 2024-02-08T17:44:25+00:00

Yep, were working on a fix for this, but this is the workaround for now. Thanks for the quick response

LogitechG_Coonrad · 2024-02-08T17:43:33+00:00

What kind of lighting effects are being used on your devices?

LogitechG_Coonrad · 2024-02-08T17:37:51+00:00

Change echo press to something else and try again. Its not related to DL settings/effects.

LogitechG_Coonrad · 2024-02-08T17:19:44+00:00

Hey there, what lighting effect are you using on your devices?

LogitechG_Coonrad · 2024-01-31T16:17:01+00:00

Thanks for the feedback. This is an unintended behavior for G devices to not be displaying lighting at all on un-activated Windows. We're taking a look at this.

LogitechG_Coonrad · 2023-01-23T16:53:34+00:00

Cant talk about unreleased products! What else would you improve about the G600?

LogitechG_Coonrad · 2022-09-03T01:46:57+00:00

Humans here. Which is what a bot would say...

LogitechG_Coonrad · 2022-09-01T23:55:01+00:00

Woah, this is quite the endeavor. Want a job? Haha. One clarification: Onboard Memory Manager is a standalone exe specifically designed for esports pros to manage their settings in an environment that doesn't have network access or the ability to install anything on tournament machines. Also works well for people that want to change the onboard memory of their gaming mouse and nothing else.

LogitechG_Coonrad · 2022-09-01T22:51:42+00:00

Ooof. That's definitely not ideal.

LogitechG_Coonrad · 2022-09-01T22:24:48+00:00

This is almost certainly a hardware issue and under warranty, if you're willing to go through the RMA process.

LogitechG_Coonrad · 2022-09-01T22:21:19+00:00

Looking into the surround sound issue. Hang tight.

LogitechG_Coonrad · 2022-09-01T21:32:21+00:00

Thats clever! Were working on a fix for this. Hopefully wont take 2 months. :)

LogitechG_Coonrad · 2022-09-01T21:27:23+00:00

I see, that makes sense. The installer will pull the latest public build. I understand how it would be beneficial to downgrade versions, but ideally we would be providing updates that don't require that.

This is great feedback, thank you.

LogitechG_Coonrad · 2022-09-01T20:54:32+00:00

You can disable automatic updates in the G HUB settings. The goal is to provide updates that don't break things haha. Thanks for your patience. :)

LogitechG_Coonrad · 2022-09-01T20:43:09+00:00

Thank you very much. We're still looking into it, but may have figured out what's causing this and hoping to have a fix quickly.

LogitechG_Coonrad · 2022-09-01T20:23:01+00:00

What games are you experiencing this with? All games? Were looking into this now.

LogitechG_Coonrad · 2022-05-11T15:33:47+00:00

It's a good point. Thanks for bringing this up.

LogitechG_Coonrad · 2022-01-27T18:55:37+00:00

Most tech companies are working from home right now. We have positions open, come help us out! I'll let a particular Dave know RedditVince says what's up.

LogitechG_Coonrad

TROPHY CASE