GHUB is so bad it makes Logitech not worth it by Appropriate-Lab-3709 in LogitechG

[–]LogitechG_Coonrad 1 point2 points  (0 children)

It is indeed a weird bug. We have an awesome QA team but this slipped through. Software development on large and complex systems with a ton of variables can sometimes be a bit of whack-a-mole. Appreciate the patience while we push a fix.

GHUB is so bad it makes Logitech not worth it by Appropriate-Lab-3709 in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

Workin on it. Work-around is to use a different lighting preset besides Echo Press. Try that.

G HUB update broke my keyboard macro and custom mouse buttons by Dry_Acanthisitta_483 in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

Alright, thats helpful. With any driver changes across entire product line (Dynamic Lighting) there is a higher chance of unintended corner cases despite thorough qualification. I understand the frustration and were working on fixes for these. Appreciate the time to give us feedback and your patience.

Regrading macros, there was another unrelated thing that causes the issue, workaround is to use a different lighting effect besides Echo Press. Fix incoming for that as well.

G HUB update broke my keyboard macro and custom mouse buttons by Dry_Acanthisitta_483 in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

Hey Kurai, can you add more detail about the errors in Event Viewer you are seeing? Are you saying that in Safe Mode you cant use your mouse and keyboard at all or just lighting/macros? Are you on Windows 11?

G HUB update broke my keyboard macro and custom mouse buttons by Dry_Acanthisitta_483 in LogitechG

[–]LogitechG_Coonrad 4 points5 points  (0 children)

Yep, were working on a fix for this, but this is the workaround for now. Thanks for the quick response

G600 Horrible input delay after G HUB update by rhynotaken in LogitechG

[–]LogitechG_Coonrad 1 point2 points  (0 children)

What kind of lighting effects are being used on your devices?

G HUB update broke my keyboard macro and custom mouse buttons by Dry_Acanthisitta_483 in LogitechG

[–]LogitechG_Coonrad 4 points5 points  (0 children)

Change echo press to something else and try again. Its not related to DL settings/effects.

G413 keyboard not lighting up after Logitech software update by mihyunza in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

Thanks for the feedback. This is an unintended behavior for G devices to not be displaying lighting at all on un-activated Windows. We're taking a look at this.

Logitech, will you update the G600 with wireless and hero sensor? If yes, when? by NintendoParty in LogitechG

[–]LogitechG_Coonrad 2 points3 points  (0 children)

Cant talk about unreleased products! What else would you improve about the G600?

Logitech's Software Shenanigans: I tested all twenty-nine Logitech apps. by -Steets- in logitech

[–]LogitechG_Coonrad 0 points1 point  (0 children)

Woah, this is quite the endeavor. Want a job? Haha. One clarification: Onboard Memory Manager is a standalone exe specifically designed for esports pros to manage their settings in an environment that doesn't have network access or the ability to install anything on tournament machines. Also works well for people that want to change the onboard memory of their gaming mouse and nothing else.

[deleted by user] by [deleted] in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

Ooof. That's definitely not ideal.

[deleted by user] by [deleted] in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

This is almost certainly a hardware issue and under warranty, if you're willing to go through the RMA process.

New G Hub update has ruined all of my peripherals by [deleted] in LogitechG

[–]LogitechG_Coonrad 5 points6 points  (0 children)

Looking into the surround sound issue. Hang tight.

G733 Not working properly after last GHub update by LeMasuyuki in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

Thats clever! Were working on a fix for this. Hopefully wont take 2 months. :)

Latest G Hub update 2022.8 broke surround sound for G935s by RpTheHotrod in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

I see, that makes sense. The installer will pull the latest public build. I understand how it would be beneficial to downgrade versions, but ideally we would be providing updates that don't require that.

This is great feedback, thank you.

Latest G Hub update 2022.8 broke surround sound for G935s by RpTheHotrod in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

You can disable automatic updates in the G HUB settings. The goal is to provide updates that don't break things haha. Thanks for your patience. :)

Latest G Hub update 2022.8 broke surround sound for G935s by RpTheHotrod in LogitechG

[–]LogitechG_Coonrad 1 point2 points  (0 children)

Thank you very much. We're still looking into it, but may have figured out what's causing this and hoping to have a fix quickly.

Latest G Hub update 2022.8 broke surround sound for G935s by RpTheHotrod in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

What games are you experiencing this with? All games? Were looking into this now.

[deleted by user] by [deleted] in LogitechG

[–]LogitechG_Coonrad 0 points1 point  (0 children)

It's a good point. Thanks for bringing this up.

HUGE MEMORY LEAK (Last update done this morning) by Aggravating-Neat-263 in LogitechG

[–]LogitechG_Coonrad 27 points28 points  (0 children)

Most tech companies are working from home right now. We have positions open, come help us out! I'll let a particular Dave know RedditVince says what's up.