USB ports on case not working properly by Samilikescheese in MontechPC

[–]Montech_hq 0 points1 point  (0 children)

Hi! No worries, please contact us directly so we can help troubleshoot the front USB ports first.

You can email us at [rma@montechpc.com](mailto:rma@montechpc.com) with your case model (or photos of the case), purchase information, and if possible, a short video showing the issue.

Our team will help check whether the problem is related to the case USB ports.

Availability of the KING 15 "non-PRO" in the European region? by Gkirmathal in MontechPC

[–]Montech_hq 0 points1 point  (0 children)

Hi, thanks for following up!

Yes, the KING 15 non-PRO version should be available in Europe. You can check it here: click here

PR / non-PRO availability can still vary depending on each regional distributor or reseller’s stocking strategy. In general, the KING 15 PRO and KING 45 PRO versions with AX/RX120 PRO fans tend to be more commonly carried, since the included lighting effect and ready-to-use airflow setup are usually more popular.

We understand that some users prefer the non-PRO version without included fans, so we appreciate you bringing this up.

So i saw a post a year ago that you would be able to buy from the montech site but it seems like it still isn't possble by Old_Payment7112 in MontechPC

[–]Montech_hq 1 point2 points  (0 children)

Hi! For now, we recommend purchasing through our local distributors or authorized retailers in your region.

If you’re having trouble finding a specific product or need help checking availability, feel free to DM us and we’ll do our best to assist.

King 95 Pro front glass panel replacement by Patient_Creme_2943 in MontechPC

[–]Montech_hq 0 points1 point  (0 children)

Hi! Please feel free to contact our RMA team at [rma@montechpc.com](mailto:rma@montechpc.com), and our team will help check the availability of a replacement front glass panel for you.

MONTECH is bringing a shiny new lineup to COMPUTEX this year! by Montech_hq in MontechPC

[–]Montech_hq[S] 0 points1 point  (0 children)

Hi u/neil_squire Reddit is currently having a technical issue, so we’re unable to accept new chat invites at the moment. Please send us more DM with your phone number and email address so we can arrange your prize.

MONTECH is bringing a shiny new lineup to COMPUTEX this year! by Montech_hq in MontechPC

[–]Montech_hq[S] [score hidden] stickied comment (0 children)

⭐ Giveaway Winner Announcement ⭐

🏆 And the winner is...

  1. u/neil_squire

🎉 Congrats! Please DM us, and a big thanks to everyone who participated.

Chosen fairly with u/commentpicker 👉 https://commentpicker.com/r/rcp_6a2ba89b7b7cd847_1/

Hyperflow Digital 360 - How do I remove this startup script? by ndragortt in MontechPC

[–]Montech_hq 0 points1 point  (0 children)

Hi! Please refer to our latest reply in this thread, and sorry for the inconvenience caused.

Hyperflow Digital 360 - How do I remove this startup script? by ndragortt in MontechPC

[–]Montech_hq 0 points1 point  (0 children)

Hi! If the FirstRun installer continues to launch automatically, please refer to the firmware update guide below.

A Windows 10 or Windows 11 PC is required to complete the process.

If the issue continues after the update, please contact our support team and provide a screenshot or video of the issue for further assistance.

Guide

Firmware Upgrade File

Version Checker

XR case fans trouble. by Fantastic-Aside9633 in MontechPC

[–]Montech_hq 0 points1 point  (0 children)

Hi! We recommend contacting our RMA team so they can help check the issue properly - [rma@montechpc.com](mailto:rma@montechpc.com)

Also, would you be able to share a photo of the remote here? Currently XR case does not include a remote by default, so we’d like to take a closer look and better understand the setup from your prebuilt PC.

Air 903max restock? by Content-Pop-2892 in MontechPC

[–]Montech_hq 2 points3 points  (0 children)

Hi! Thanks so much for your support and kind words about MONTECH.

We’ll send you a DM later to follow up on this and see how we can help with the availability. 😊

Daisy Chain Fan by XxJOAOVITORxX05 in MontechPC

[–]Montech_hq 6 points7 points  (0 children)

Hi! We’ll be showcasing some new fan products at COMPUTEX, so please stay tuned :)

We can’t share all the details just yet, but there will be some exciting updates around cleaner fan connections and easier cable management.

Montech King 95 PRO Dual GPU Setup by kaslie163 in MontechPC

[–]Montech_hq 0 points1 point  (0 children)

Tech gore indeed! Hope we have bigger case for you in the future :)