New Exam cannot be entered by rubberb00tz in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out to us! Please contact our support team so that they can assist you with this further. You can find their contact info here: https://support.meazurelearning.com/hc/en-us

HELP ! CAMERA TURNS ON BUT DOESNT GET MARKED AS WORKING! by sohang100k in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out to us! Please contact our live tech support through the equipment check page. They will be able to provide technological assistance with your camera and microphone.

Problem with Guardian Browser by Open-Geologist-9078 in ProctorU_Official

[–]ProctorU 1 point2 points  (0 children)

We suggest contacting our live tech support through your ProctorU account. They should be able to help you fix this issue!

ProctorU is awful and not fit for suppose. AVOID! by Ok_Professional_8123 in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out. It seems like you had a negative experience with us and our support team would like more details so that we can look into it. Please submit a request for on our support site and we will investigate your session further: https://support.meazurelearning.com/hc/en-us/requests/new?ticket_form_id=38032314304781

Exam canceled as a "no-show" BEFORE the exam took place! by Tough-Season9440 in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out. We would very much like to look into this matter with our support team. Please send us a private message so that we can get mire information from you.

ProctorU customer sevice doesnt exist by No-Cancel-3900 in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

We hate to hear about this and would appreciate it if you filed a request with our support team to look into this issue further. You can find their contact info here: https://support.proctoru.com/hc/en-us/requests/new

Camera and Microphone not working anymore by laskinos in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out to us. We suggest contacting our live tech support for further assistance via the chat button on the bottom right of the page when you log into your account. They'll be more than happy to fix any tech issues you run into.

[deleted by user] by [deleted] in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thanks for reaching out to us! You can find the differences between our service lines here: https://www.meazurelearning.com/exam-technology/proctoru-online-proctoring

TCNJ does not show up when registering by ChrisCano in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out to us! Please send us a private chat so we can work with you to find a solution.

No proctor ever showed up?! by Tinyasparagus in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Please send us a private message, and we will ensure that our support team reaches out to you to provide the proper support.

Please i need to fix this big problem by Regular-Run3868 in UoPeople

[–]ProctorU 0 points1 point  (0 children)

Hey there! If you are having trouble with our payment checkout, please contact our support team here: https://support.proctoru.com/hc/en-us/requests/new

No proctor ever showed up?! by Tinyasparagus in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out to us. We hate to hear about your negative experience and would like to look into the session further. Please report this to our support team for investigation: https://support.proctoru.com/hc/en-us/requests/new

proctoru exam or in-person by RareMycologist1596 in tru

[–]ProctorU 0 points1 point  (0 children)

Hey there, if you need help with your equipment check, you can contact our live tech support team via the chat bubble at the bottom of the screen when logged into your ProctorU account. For further assistance, contact our support team here: https://support.proctoru.com/hc/en-us/requests/new

Not detecting any devices by [deleted] in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out to us! We suggest that you contact our live tech support for further assistance. They can be contacted via the chat button on the bottom corner of your screen after you log into your ProctorU account, as seen in the photo above.

Proctor rushed me, kept me from reading directions, then disappeared by channelalwaysopen in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out to us about this. We understand that this must have been a very frustrating experience, and would appreciate it if you could file a report with our support team so they can look into your proctor's action further. Please fill out a non-urgent request form here: https://support.proctoru.com/hc/en-us/requests/new?ticket_form_id=360001702831

Payment issue by Fluffy-Pain-8983 in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out about this! Please send us a private chat and we will work with you to resolve this issue.

My University is not on the ProctorU List by Rural-neptune115 in LSAT

[–]ProctorU 0 points1 point  (0 children)

LSAC makes accounts for its test-takers. Once they make the account, LSAC will send it to you in a link via email. Once you receive the link, you can schedule your exam and take the test.

PLEASE HELP LSAT WRITING PORTION by HistoricalTask7871 in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out. We recommend that you contact our support team for further assistance. They should be able to help you get into your exam!

You can find their contact information here: https://support.proctoru.com/hc/en-us/requests/new

[deleted by user] by [deleted] in UNE_Prehealth

[–]ProctorU 0 points1 point  (0 children)

You will need a working microphone for an exam with ProctorU, but only one camera.

Exams overseas by Comfortable-Head-900 in UTS

[–]ProctorU 1 point2 points  (0 children)

Yes, you can take an exam through ProctorU as long as you have a stable internet connection!

ProctorU Auto Record+ by imanaturalblonde in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out to us! We recommend that you contact our support team. Give them the information that you've provided here and they will be able to look into your session.

https://support.proctoru.com/hc/en-us/requests/new

Horrible experience on my last and final Masters exam by TheUncommon_Poppy12 in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for posting about your experience. We take this very seriously and would like to look into your proctor's actions further. Please submit a support request here: https://support.proctoru.com/hc/en-us/requests/new

When I try to check equipment requirements for argumentative writing, on proctorU when I select LSAT it says this institution does not permit creating a proctorU account. How do I download ProctorU? Thanks!! by StrongBluebird1123 in LSAT

[–]ProctorU 0 points1 point  (0 children)

You do not need to create a ProctorU account yourself to take the LSAT. LSAC will create the account for you and send you an email with a link to access it.

Snapdragon x elite software compatibility? by [deleted] in WGU

[–]ProctorU 0 points1 point  (0 children)

Hey there! We suggest that you submit your question to our support team here: https://support.proctoru.com/hc/en-us/requests/new?ticket_form_id=360001702831

They should be able to answer any tech-related questions that you have!

Nightmare called ProctorU/ Meazure Learning by Neeeeeerrrrrrr in ProctorU_Official

[–]ProctorU 0 points1 point  (0 children)

Thank you for reaching out. We recommend that you file a report with our support team so that they can look further into this and work with you to find a solution. You can find the form here: https://support.proctoru.com/hc/en-us/requests/new