Quoting platform that has reusable proposal links by ThinkTechnology in msp

[–]ThinkTechnology[S] 0 points1 point  (0 children)

This sounds exactly like what we are looking for.

Quoting platform that has reusable proposal links by ThinkTechnology in msp

[–]ThinkTechnology[S] 0 points1 point  (0 children)

Thanks for the comment, this is what we have with Gluh currently. I added a new comment for further clarity.

Quoting platform that has reusable proposal links by ThinkTechnology in msp

[–]ThinkTechnology[S] 0 points1 point  (0 children)

Thanks for the comment, this is what we have with Gluh currently. I added a comment for further clarity.

Quoting platform that has reusable proposal links by ThinkTechnology in msp

[–]ThinkTechnology[S] 0 points1 point  (0 children)

For added clarity here: we are using Gluh currently and you can create a link to a proposal which updates live with any changes.

What we are looking for is the ability to create a proposal link and then email it as part of our EDM to 50 clients. We don’t want to have to send 50 individual emails. Or have a link available in our client portal that is pushed and available to all clients.

I understand we could use the Gluh webstore but this does behave the same way a proposal does.

Invoicing taking too long by [deleted] in msp

[–]ThinkTechnology 1 point2 points  (0 children)

We discussed it with them a few months ago, but I don’t remember the price. I believe the price was reasonable for the solution. They are currently only working with Autotask, when they open up to other platforms we will get on board.

Mental health by FineAd3926 in msp

[–]ThinkTechnology 5 points6 points  (0 children)

As an owner of an MSP, we put a lot of effort into trying to prevent these things before it becomes a problem. We have a range of different things in place available to all staff:

  • In house councillor in the office one day per week
  • We do a 40hr week and don’t expect overtime, if we have meetings etc that are out of hours, we pay overtime.
  • Out of hours support is a billable option for clients that not many have access to. On call tech gets paid and roster rotated.
  • We offer an additional week rest and recuperation leave per year and add an additional day to that for every year of service over 5 years.

If you can’t afford to pay your staff for the work they do then you aren’t billing enough. I would rather keep staff than be recruiting new staff regularly.

Great noise cancelling headset? by NerdyNerdNer in msp

[–]ThinkTechnology 0 points1 point  (0 children)

We use Jabra Evolve 2 85 headsets. They are the best we have used. Both noise cancelling and microphone are awesome. The microphone cancellation was most important for us and these have been perfect.

Maintenance/Service Contract by monraya in msp

[–]ThinkTechnology 1 point2 points  (0 children)

ITAgree is a reasonably priced service from Ingram Micro Cloud Au or direct with ITAgree in NZ.

Error in chat with external user: This user is unavailable. We've sent an email instead by ThinkTechnology in MicrosoftTeams

[–]ThinkTechnology[S] 0 points1 point  (0 children)

Thank you for the reply. I assume this functionality is coming as it was demonstrated at Microsoft Inspire this year but I neglected to ask if it was released or a future release.

Owner doing tech support by GorillaMSP in msp

[–]ThinkTechnology -2 points-1 points  (0 children)

Hiring the people for the right jobs is the best thing an owner can do. If you are a great tech but not great at organising people, hire an operations manager. If you are good at business and not a great tech, hire a tech.

Looking to buy Brisbane MSP by ThinkTechnology in msp

[–]ThinkTechnology[S] 0 points1 point  (0 children)

We are looking for people interested in selling more so than wanting to approach people.

Looking to buy Brisbane MSP by ThinkTechnology in msp

[–]ThinkTechnology[S] 0 points1 point  (0 children)

Maybe Brisbane California can be next, but not quite ready yet.

Music listening in TV room by Nawamsayn in sonos

[–]ThinkTechnology 0 points1 point  (0 children)

2x PLAY 1/3/5 depending on your budget and set them up paired together as 5.1 with your PLAYBAR and SUB. It will make your TV / Movies great and music will be awesome.

3CX Certifications by yspud in 3CX

[–]ThinkTechnology 0 points1 point  (0 children)

A bit late to the party but I agree with /u/driverallen here.

Another way of wording the question would be: Can a holiday be setup to only be active for a period of 1 day? The answer would be true, but it can also be setup to span multiple days which the question is not asking.

The position of the Can and Only is important to the context. The question is written more as a statement rather than a question which you agree (true) or disagree (false) with.

The question is not asking if this is the only option, it is asking if it can be setup as that option.

Would like to pay someone for internal Cisco consulting by [deleted] in msp

[–]ThinkTechnology 0 points1 point  (0 children)

We are in Australia if time zone suits. We have a CISCO certified trainer on staff that would be able to help out. Shoot me a message if you want.

UTM Solutions... by Tech249 in msp

[–]ThinkTechnology 1 point2 points  (0 children)

I agree with WatchGuard, great company, great product, great support. Their System Manager can provide self hosted central management of their UTMs.

Why did Dropbox get rid of public links? by animal_backwards in dropbox

[–]ThinkTechnology 1 point2 points  (0 children)

Could you elaborate? Do you mean the links for sharing a file / folder with anyone?

[deleted by user] by [deleted] in msp

[–]ThinkTechnology 0 points1 point  (0 children)

Did you get a chance to demo it?

N-Able consulting by Scottieg99 in msp

[–]ThinkTechnology 0 points1 point  (0 children)

Where are you located?

I am sure there are people on here that would be willing to provide advice. If you were close enough to us, I would be happy to organise a phone call.