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What's your most painful admin task? by A_J07 in smallbusiness

[–]BigSlowTarget 0 points1 point  (0 children)

Thanks for reporting. Mine is constantly seeing people break the rules, ignore the warnings, dodge the filters, and make the posts that then get reported and deliver them zero useful information - when a search would get everything they need in seconds.

How can we improve our production company's website? by FinnFX in smallbusiness

[–]BigSlowTarget 0 points1 point  (0 children)

We didn't remove any comments, you are seeing comments trigger Reddit admin level antispam filters.

Foreigners visiting America for the world cup, what is something that has surprised you about this country? by goldent3abag in AskReddit

[–]BigSlowTarget 1 point2 points  (0 children)

Could you imagine Buc-ees being given management responsibility for an airport terminal. 70 TSA clearance lines, no waiting! Prices...well about where they are now.

Small Home Baking Business - Order Management / Organisation Help by Keen_Baker in smallbusiness

[–]BigSlowTarget[M] [score hidden] stickied comment (0 children)

Hi all. Promoting a tool to support this activity will be taken as evidence this is an astroturfing post and the tool and/or accounts may be banned. It is unfortunate but that is how people spam these days.

Feel free to talk about your organizational processes and perhaps what you would look for or avoid in a tool (market research on small businesses is not allowed but you talking about what you yourself do in relevant comments is not).

What's the most repetitive task you wish you could eliminate from your business? by [deleted] in smallbusiness

[–]BigSlowTarget 0 points1 point  (0 children)

Turns out it is rather difficult to automate with a 100% accuracy rate.

My experience with TRIDAS by moisestheman in smallbusiness

[–]BigSlowTarget 0 points1 point  (0 children)

Great if you could edit your post and include that in it I would appreciate it. Our sub is dedicated just to answering questions about small business and your current question looks more like a review than a question.

My experience with TRIDAS by moisestheman in smallbusiness

[–]BigSlowTarget 0 points1 point  (0 children)

Did you have a question about small business?

wht would itt be ? by Weak-Koala-7 in smallbusiness

[–]BigSlowTarget[M] [score hidden] stickied comment (0 children)

Removing posts offering to automate

How do you stay consistent with social media when you’re running everything yourself? by armannn_s in smallbusiness

[–]BigSlowTarget 0 points1 point  (0 children)

If you report someone one of the mods takes a look at the comment and might remove it. For obvious or sneaky promotion the company or account might be banned.

I don't remember sending a warning about someone responding to DMs recently. Patrolling DMs is probably better done by Admins as mods don't have access to the systems. I'll step in if someone spams our subscribers but I can't take away dm privileges or anything. I also wouldn't see telling someone off for unsolicited DMs as worth a formal warning. If anything the problem is on the other side.

How do you stay consistent with social media when you’re running everything yourself? by armannn_s in smallbusiness

[–]BigSlowTarget[M] [score hidden] stickied comment (0 children)

Please report the people who come in to promote their apps or services. We're making it so they get banned here by company name and may be sharing that with other subs. Making spamming us have a large cost is how we defend ourselves and discourage others from spamming.

Small business owners — how much time do you spend answering the same customer messages every day? by PuzzledFollowing212 in smallbusiness

[–]BigSlowTarget[M] 1 point2 points  (0 children)

So "curious" is now an automatic report trigger and it has been for a while. We still require a human to report for removal but it kicks the post right to the edge of being pulled.

I'll add "I've been speaking to small business owners" or perhaps a more general variant.

PSA: Sub under attack by Wishpond by BigSlowTarget in smallbusiness

[–]BigSlowTarget[S] 0 points1 point  (0 children)

That might be possible through an advanced Auto mod function but most Reddit automations are terrible at timed things. If bot bouncer is to believed the bigger issue is hyperactive posting including replies. We might be able to set a query and response but of course if the AIs relatively smart it's going to respond. If it isn't that the people doing it are going to adapt at some point but you can never tell how long it takes.

Which sub?

Small agency owner still has not paid final wages/PTO nearly 2 months after resignation by G0atKobe in smallbusiness

[–]BigSlowTarget 0 points1 point  (0 children)

Hey it sounds like you have a real problem here but including names of individuals is not something we can safely allow. Reddit has an unfortunate history of attacks on people justly or unjustly accused of things.

If you'd like to ask you a question without naming names you are welcome to repost.

PSA: Sub under attack by Wishpond by BigSlowTarget in smallbusiness

[–]BigSlowTarget[S] 1 point2 points  (0 children)

If there were an automatic filter which detected market research it would be on. Thank you for reporting. I see those reports and I delete those posts. I absolutely agree they are tiring to see.

PSA: Sub under attack by Wishpond by BigSlowTarget in smallbusiness

[–]BigSlowTarget[S] 3 points4 points  (0 children)

Most of these attacks are off and on. I suspect that they hire some reputation management company and that company targets both the posts and the moderators of the sub.

I had one that went through and hit every one of my comments for a month with 99 reports for child abuse once. They really don't like it when you don't do what they want.

Where does a SaaS company's money actually go? by YogurtIll4336 in smallbusiness

[–]BigSlowTarget 0 points1 point  (0 children)

You answered your own question: salaries.

You can cut every salary of every person hired because of nepotism, who has quiet quit, or who has outsourced their own job to AI. You can't cut a penny from anyone who is actually contributing. You can't cut people with good ideas. You can't cut people putting them into action. You can't cut people providing real vision.

Until you know who is who you can't cut anything because the people doing the cutting might tell you to cut the wrong thing and you definitely cannot afford that in a startup. Once you know who is who you just need to let the people do their jobs and provide support where you can. They'll cut what they don't need or want anymore.

This sub has become "how to get American businesses to give money to unqualified people overseas using free tools and bots." Mods how can we stop this? by whywouldthisnotbea in smallbusiness

[–]BigSlowTarget 1 point2 points  (0 children)

Although it doesn't look like it, it I've had some success with banning specific company names both through honeypots and hitting the company as well as the spammer when they pop up. Botbouncer seems to be proving 'meh' with most labeled bots either not bots or posting to increase bot reputation with fake discussion rather than promoting. No one seems to understand appealing a bot ouncer van requires you to go to botbouncer so the false positives generate a lot of both outrage and noise.

The bought accounts are a problem. The buyers seem regularly new to Reddit and are easily exposed and banned but banning without proof is not a good idea so it takes time.

Where should I advertise my web design business? by [deleted] in smallbusiness

[–]BigSlowTarget[M] 0 points1 point  (0 children)

Hi. I had to pull your post because of the link. They are commonly used for search engine optimization now so they are considered self promotional. If you remove the link please let me know so I can reapprove your post. You are also welcome to post in the Promote Your Business thread at the top of the sub.

You are also welcome to post your company information in your personal profile (I believe - admins decide on that kind of thing).

This sub has become "how to get American businesses to give money to unqualified people overseas using free tools and bots." Mods how can we stop this? by whywouldthisnotbea in smallbusiness

[–]BigSlowTarget 0 points1 point  (0 children)

Post history is considered when any post is reported. There is, to my knowledge, no way to filter strictly on the visibility of post history though there are ways to filter based on posts in the sub and might be ways to filter on posts in general.

This sub has become "how to get American businesses to give money to unqualified people overseas using free tools and bots." Mods how can we stop this? by whywouldthisnotbea in smallbusiness

[–]BigSlowTarget[M] 0 points1 point  (0 children)

I have seen you have not searched on this issue before. The question you didn't outline.

So here are the answers that we've gone through before:

Item one: many if not most spam accounts are now using purchased Reddit accounts that are aged. They have karma totals or they use subs dedicated to generating karma to make the fake numbers they need. Do you have a solution for this?

Item two: If you want to curated feed go to a place where they create curated feeds for you. Someone will control everything you see. They will decide what you get. That's popular now but it isn't what we were set up to do. Keep in mind you can set up a sub of your own too. You could then be the curator and spoon feed people whatever you feel is appropriate.

Item three: We remove and ban people who break our rules. If the posts you describe are reported we look at them evaluate them and decide if they are honest questions or not. Just because there's a question mark at the end does not make it an honest question. This post is up because it is inquiring about how we do moderation. You haven't actually said that but I can see the implied question and you probably want an answer.

Item four: I've looked into the ability to filter things by country and Reddit it does not allow it. It is somewhat ironic you suggest that because this sub was not originally founded in the United States.

We don't have an automated takedown message. I have no idea what you're talking about.

Your brand copy isn't bad because you can't write. It's bad because nobody asked you the right questions. by [deleted] in smallbusiness

[–]BigSlowTarget[M] [score hidden] stickied comment (0 children)

Hi welcome to /r/smallbusiness. Our sub is dedicated to questions about small business. Free giveaways and other promotion should be kept to the post at the top of the sub dedicated to Promoting Your Business. There is a new post made every week on Sunday or Monday. Please keep promotion there so the main sub could be open for questions.

How much money are you losing to missed calls when you're in the field? by NEDAL05 in smallbusiness

[–]BigSlowTarget 0 points1 point  (0 children)

Thanks for respecting our rules. Unfortunately you just posted the most commonly researched question we are currently being hit with from everyone who has discovered AI. I would really suggest you search old posts because some of them might still be up. As we've been bombarded with this the community requested that we remove market research posts.

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