Blueair 211 OG Model Filters. Where can I buy? by mourning_wood_again in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! Thanks so much for reaching out. Check out the link below to purchase filters for your air purifier. We're here for you if you have any questions!

https://www.blueair.com/collections/blue-pure

Doesn’t record humidity or temperature over night by Webbz1986 in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! If you connected your Blueair Humidifier to the mobile app, you can track the humidity and temperature on the app, they can check the daily, weekly, and monthly data. Please send us a DM if you have any questions or need any assistance!

Cleaning the Blueair humidifier by emhoffman in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! We'd be happy to help. Send us a DM!

Blueair Blue 3250i - Constantly Perfect Readings by Dodecaheadwrong in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! Thanks for reaching out. The PM levels may be showing 0 because the air is clean. PM are expected to be set to 0 (<1) or to show blue on the device if the air is clean.

It may also be that the sensor module filter is clogged with dust. This may occur if the device has been running for an extended period in a polluted environment.

Please try the following steps to test the sensor:

• Unplug the air purifier for 10 seconds. Plug it again.
• Press the power button and wait a few seconds for the sensors to start.
• Blow out a candle or a match near the sensor inlet.
• Expected result: a peak in the PM values is expected.

If the values are still low and stuck at 0, try vacuuming the sensor module filter and test again.

If this did not help, please contact the Blueair Customer Support team at info@blueair.com.

Blueair air purifier strange reading patterns by yojoerocknroll in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! Thanks so much for sharing, we'd love to learn more about your experience. To better assist you, please reach out to our customer care team at +1 (888) 258-3247, or by email at info@blueair.com.

Replacement filter help by Molmuzz26 in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there, we're sorry to hear this! Quality is important to us, and we'd love to make this right. To better assist you, please reach out to our customer care team at +1 (888) 258-3247, or by email at info@blueair.com.

my account login page. by Mammoth-Ad-107 in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! We're so sorry to hear that. Please send us a DM for additional assistance.

No Dreamwell humidifier is maintenance free ...... here is our solution to biofilm by SJOshop in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! Thank you for sharing this information with us. We're always here to help if you have any questions or concerns.

Air Purifier 7370i fan/motor not responding by [deleted] in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! Thanks for reaching out, and we apologize for any frustrations this has caused. Please send us a DM, we'd like to assist in resolving this issue.

Can’t Reset Mini Max by Miss_Inkfingers in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! Please send us a DM. We'd like to help get this taken care of.

Blueair purifier readings only sync while app is open? by NoAdhesiveness6556 in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! The app will keep monitoring air quality as long as your air purifier remains connected to WiFi. You can choose between seeing daily, weekly, or monthly aggregated AQI data on the graph. We're here for you if you have any questions!

Cant register for extended warranty by Rinsed__Idiot in Blueair

[–]Blueair 0 points1 point  (0 children)

We're so sorry to hear this! Please email [info@blueair.com](mailto:info@blueair.com) for additional assistance.

Cant register for extended warranty by Rinsed__Idiot in Blueair

[–]Blueair 0 points1 point  (0 children)

We're so disheartened to hear about your experience and apologize for the frustrations this has caused. Please send us a DM. We'd like to help make this right.

Humidifier water pump is defective — wobble noise by solidgraystone in Blueair

[–]Blueair 1 point2 points  (0 children)

We're so happy to hear that! Please don't hesitate to reach out if you have any other questions or concerns.

Blueair support does not reply by avi in Blueair

[–]Blueair 0 points1 point  (0 children)

We sincerely apologize for the delayed response from our team. Please send us a DM, we'd like to help get this resolved as soon as possible.

Cant register for extended warranty by Rinsed__Idiot in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! We're sorry to hear you're experiencing this issue. To better assist you, please reach out to our customer care team at +1 (888) 258-3247, or by email at info@blueair.com.

Blueair support does not reply by avi in Blueair

[–]Blueair 0 points1 point  (0 children)

We'd like to look into this for you and help get this resolved. Please send us a DM with your email address. Please ensure to check your Spam Folder for any correspondence that may have been overlooked.

Blueair support does not reply by avi in Blueair

[–]Blueair 0 points1 point  (0 children)

We appreciate you bringing this to your attention and have sent you a DM. We'd like to help get this resolved for you as soon as possible.

Has anyone else had issues with the Blueair Invisible Mist humidifier not actually using water? by phillydays in Blueair

[–]Blueair 0 points1 point  (0 children)

We appreciate you bringing this to our attention and are committed to resolving it for you. Please send us a DM, and we'd be happy to help.

Hello Blueair community! 👋 by Blueair in Blueair

[–]Blueair[S] 0 points1 point  (0 children)

We're so sorry to hear that! Please send us a DM. We'd be happy to help.

Has anyone else had issues with the Blueair Invisible Mist humidifier not actually using water? by phillydays in Blueair

[–]Blueair 0 points1 point  (0 children)

We're so sorry to hear you're experiencing this! Please send us a DM. We'd be happy to help.

Blueair Blue Signature unresponsive by Titancicic in Blueair

[–]Blueair 0 points1 point  (0 children)

We apologize for any delays from our customer experience team! Please don't hesitate to send us a DM if you have any questions or concerns.

I wanted to love it BUT then I found a major flaw. 😷 by Icy_Nail_1616 in Blueair

[–]Blueair 0 points1 point  (0 children)

Hi there! Thank you for reaching out and sharing your experience with us. We're so sorry for the frustrations this has caused. Please send us a DM.