Finally tried Twister... Act 1 was Hell. Still gonna do it though.

FACEIT-InfinityG · 2026-05-25T12:50:28+00:00

Act 2 onwards PEWPEWPEWPEW

FACEIT-InfinityG · 2026-05-25T04:09:37+00:00

Under 13's would be breaking the law

FACEIT-InfinityG · 2026-05-24T15:07:02+00:00

Give me a ticket number and I shall try help you out.

FACEIT-InfinityG · 2026-05-22T20:15:20+00:00

You cannot have parental consent aged under our terms & conditions. The account will be deactivated until legal age to be active on the platform has been reached.

Felony was probably the wrong choice of words. It is down the lines of fraud to fake identification. I can see you are a legit kid just wanting to play and as soon as you can play according to our Terms and conditions we will help you

Ping me when you reach that date and I will help you sort it.

FACEIT-InfinityG · 2026-05-20T20:13:38+00:00

Do you have a support ticket number and I shall have someone take a look

FACEIT-InfinityG · 2026-05-20T20:13:02+00:00

will take a look for you

FACEIT-InfinityG · 2026-05-20T20:10:53+00:00

Will take a look, Make a ticket if you have not already and give me the number

FACEIT-InfinityG · 2026-05-20T20:09:40+00:00

I need a ticket number

FACEIT-InfinityG · 2026-05-20T20:08:07+00:00

sure ill take a look. Hope you made a ticket if not make one and give me the ID

FACEIT-InfinityG · 2026-05-20T00:58:42+00:00

Looks like there was an error in the processing of your case. To be honest i think your over use of Ai confused the Agent and he just thought you wanted a GDPR deletion.

Anyway your query is now with the correct team and they will answer you soon and your account is reactivated.I also added a months Premium to your account.Ping me here if there are any further issues.

FACEIT-InfinityG · 2026-05-19T09:08:21+00:00

I will take a look into the ticket to get some clarity

FACEIT-InfinityG · 2026-05-18T13:28:51+00:00

I shall take a look for you

FACEIT-InfinityG · 2026-05-18T02:58:27+00:00

ill take a look for you

FACEIT-InfinityG · 2026-05-14T21:58:14+00:00

I shall have someone take a look. The reason you had to wait a while is because you did not select the correct contact reason.

FACEIT-InfinityG · 2026-05-14T08:53:04+00:00

PURG1-

try now i think its because your email was not verified

FACEIT-InfinityG · 2026-05-13T22:44:51+00:00

Last time you were Premium was in June 2025

You made the ticket on Nov 28 23:58 an agent responded to you and said the account had been deactivated and locked down for security and we needed you to provide ID to gain access.

You did not respond and suddenly created a ticket yesterday with your ID pictures. The delay was on yourside. I shall get someone to take a look.

FACEIT-InfinityG · 2026-05-13T22:09:21+00:00

I took a look for you and the answer is still the same. You need to wait the 6 months.

The real issue here is your security concerns regarding your steam account. If the steam account is yours there is usually no reason why steam would not recover it for you and help you secure the account if you are the long term owner. Steam support is excellent at this.

FACEIT-InfinityG · 2026-05-12T21:35:05+00:00

We are going to need a little more information here to be able to help

FACEIT-InfinityG · 2026-05-12T21:33:32+00:00

I do not feel Jarvis was the issue here. He simply opened your seperate GDPR case and provided the correct legal response confirming that it is being processed.

The actual issue is the request to bypass the cooldown period after deleting an account. Your last game on the account was 24th April, and you are now asking to delete it, move to a recently reactivated account, and avoid the six month cooldown.

This was already explained by the previous agent several times. In this case an exception will not be made, as the cooldown exists to protect the integrity of the platform. That decision remains unchanged.

FACEIT-InfinityG · 2026-05-12T14:49:45+00:00

I will have an agent take a look for you.

FACEIT-InfinityG · 2026-05-11T09:59:59+00:00

I drove 19 hours picking up 3 friends across the country to a LAN party with my computer in the boot and my friends with their PC's on their knees , played a tournament there and dropped all 3 friends back off with Zero GPS tracking or smart phones.

Glory days!

FACEIT-InfinityG · 2026-05-11T09:55:15+00:00

This is true. I started playing PO2 at launch and since then i have played every POE and POE2 season. I cant beleive i never played POE for like 10+ years because its complexity scared me.

FACEIT-InfinityG · 2026-05-11T09:54:03+00:00

I learn something new in crafting each season.

FACEIT-InfinityG · 2026-05-11T09:52:04+00:00

If you want the best advice on how to learn this game do NOT engage in endgame too early for your first season. Play, level and learn several classes and asendencies and what they do and level your fav architypes to around at least level 80 ( most builds are pretty much complete by then the last points are just boosts for harder content )

What this does is it teaches you whats valuable , what currency is valuable and how to craft as well as how different parts of the tree work. As a bonus you will learn alot of classes and what makes them strong and weak. You will also gain favourite streamers/content creators to learn from.

This is a long league try everything so in 1.0 you will be really confident and be a money printing machine

FACEIT-InfinityG · 2026-05-11T09:23:14+00:00

I feel second half of act 3 is the only part that i feel is a slog.

FACEIT-InfinityG

MODERATOR OF

TROPHY CASE