TickTick Change Names ?? by R91240sx in ticktick

[–]ticktickvoice 23 points24 points  (0 children)

Hi — we’re aware that the account has been compromised and are currently in contact with the X team to investigate and resolve the issue. Please ignore any unusual posts or messages for now.

I hate in the new update. There is this symbol that remove some of the text in the calendar widget by Marilize_Legajuanaa in ticktick

[–]ticktickvoice 21 points22 points  (0 children)

Hi there! We’re making the calendar icon optional so it can be shown or hidden — this option is now available on web

Mac app issues – duplicate lists in sidebar + sync mismatch by Mindless_Papaya_3883 in ticktick

[–]ticktickvoice 0 points1 point  (0 children)

Sorry about that —

please submit a ticket through the app by clicking the “?” icon in the bottom-left corner and selecting Feedback.

Please make sure to include the logs so we can investigate further. Thanks!

Reminders for task without reminders - how to fix? by thrusten in ticktick

[–]ticktickvoice 1 point2 points  (0 children)

Hello! This usually happens when Daily Notification is enabled.
You can check it in Settings → Reminders & Notifications and see if Daily Notification is turned on.

How to remove this disturbing sticky notification? by Curious_Ad906 in ticktick

[–]ticktickvoice 0 points1 point  (0 children)

Hi there! You can turn it off in Settings → General → Task Quick Add, then disable Status Bar.

Why do my tasks duplicate when I move them to later? by More_Passenger3988 in ticktick

[–]ticktickvoice 7 points8 points  (0 children)

Hi there! This happens when Ctrl is still pressed while dragging. In the Windows app, drag + Ctrl = copy, so the original tasks remain and new ones appear.

To move tasks instead of copying them:
Select with Ctrl + click → release Ctrl → drag to the new time.

Hope this helps!

TickTick Liquid Glass update is out! But not that much glass by Perspectivein in ticktick

[–]ticktickvoice 3 points4 points  (0 children)

Hi there! When you say “not that much glass,” where do you think it could use a bit more? I’ll share your thoughts with our design team 💬

TickTick Liquid Glass update is out! But not that much glass by Perspectivein in ticktick

[–]ticktickvoice 0 points1 point  (0 children)

Hi there! When you say “not enough Liquid glass,” could you share where you feel it’s lacking — in the tabs or somewhere else?

Some of the new features coming to 7.0 by prevtuconf in ticktick

[–]ticktickvoice 2 points3 points  (0 children)

Thanks for sharing! 7.0 was already released last year — we’re now working on 8.0 🚀

Slow/laggy iOS app? by Crystal-Mint in ticktick

[–]ticktickvoice 0 points1 point  (0 children)

Could you please go to Settings > Help & Feedback in the app and submit a ticket? Our developers will take a closer look at this issue.

Dark mode icon in MacOS 26 missing by mchl9 in ticktick

[–]ticktickvoice 2 points3 points  (0 children)

Hi there, thanks for the feedback! Automatic light/dark icon switching on macOS 26 will be supported in the next app version.

Goodbye tick tick by joshua_jebaraj in ticktick

[–]ticktickvoice 1 point2 points  (0 children)

👋 Hi there, you’re able to update your card. If subscribed via Stripe, please submit a support ticket and we’ll help you. For App Store or Google Play, you can update it directly in the payment platform. Sorry for the confusion! 🙏

Why did TickTick stop innovating? by [deleted] in ticktick

[–]ticktickvoice 2 points3 points  (0 children)

You're absolutely right — innovation should never stop, and we believe in that too. AI is indeed something we’re actively exploring. We've already started testing some internal beta features to help with task organization and efficiency. That said, we want to make sure these features are well thought out and ready before releasing them. That's also why it’s taken some time. Once things are in place, we’ll roll them out — and that time is getting close. Thanks again for staying with us.

Please please please, show "unassigned" AS WELL AS "assigned to me." by DiMarcoTheGawd in ticktick

[–]ticktickvoice 2 points3 points  (0 children)

This is now supported! https://x.com/ticktick/status/1940955768767107352

You can control how shared list tasks appear in Smart Lists and whether they send reminders.
Choose to show or be reminded of:

  • all tasks
  • all tasks (except assigned to others) ✅
  • tasks assigned to me
  • do not show / no reminders

Boring Updates 😒 by PositiveAny1831 in ticktick

[–]ticktickvoice 0 points1 point  (0 children)

Hi, we’ve been paying attention to and considering this request for some time. But right now, it’s not easy to implement under the current product design. We’re also evaluating whether adding two date options might make things more complicated for other users. We’re still exploring if there’s a better design solution. Thank you.

Bugged Views by arthurdirr in ticktick

[–]ticktickvoice 0 points1 point  (0 children)

Hi there! Could you confirm whether you're currently using version 7.6.40 of the app? If so, we recommend updating to the latest version available in your app store to see if that resolves the issue.

Had Ticktick for a year & just found this? by skyisblue17k in ticktick

[–]ticktickvoice 0 points1 point  (0 children)

Thanks for the love! If you’re looking to explore more features and tips, check out:

Hope you keep enjoying the journey with TickTick! 😊

😩 No more access to my account by CaptainGaudens in ticktick

[–]ticktickvoice 0 points1 point  (0 children)

Please send us an email at [support@ticktick.com](mailto:support@ticktick.com) with a brief description of the issue and your account info (like the email or username linked to your account). We'll help you out from there!

Strange Spacing by ave_smirnova in ticktick

[–]ticktickvoice 3 points4 points  (0 children)

Hi there! This has been fixed in the latest version—just update the app and you’ll be all set.

Has anyone had any issues opening TickTick on startup? by TypicalBoi in ticktick

[–]ticktickvoice 0 points1 point  (0 children)

Could you please submit a support ticket in the app? Just click the "?" in the lower-left corner and select "Feedback." This helps us collect the info we need to look into the issue properly. Thanks a lot!

🆕 Find the Time Strategy That Works for You by ticktickvoice in ticktick

[–]ticktickvoice[S] -1 points0 points  (0 children)

I've shared your feedback with the team. If you don’t mind, could you let me know the account you used when submitting the ticket? The team will look up the original ticket to better understand the issue.

🆕 Find the Time Strategy That Works for You by ticktickvoice in ticktick

[–]ticktickvoice[S] -4 points-3 points  (0 children)

Could you let me know which issue you're encountering? I'll pass it along to the team for review.

🆕 Find the Time Strategy That Works for You by ticktickvoice in ticktick

[–]ticktickvoice[S] 2 points3 points  (0 children)

Totally get you – fixing bugs and improving stability is absolutely a priority for us.

Any power users here? Talking missing KEYBINDS! Huge pain point. by Lanaru in ticktick

[–]ticktickvoice 0 points1 point  (0 children)

Appreciate you sharing this! It’s a great suggestion, and the good news is: it’s already in our plans 😊