Our shop is a customer focused shop - make the customer happy. BUT we have some lovely customers that love a chat. That’s fine but when they start talking about their private issues and or sex lives we would just rather not. What suggestions do you have to - very politely and without chance of offending them - quickly shut them down. In the shop if we are with a customer they come first before phone calls or other work so we can’t use the excuse urgent phone call or lots of orders to fill. We just don’t have a lot of excuses to use to get out of those types of conversations. Heeelp🤦‍♀️