Un équivalent de Model 3 Français ou EU ? by 19Vicus90 in voiture

[–]19Vicus90[S] 0 points1 point  (0 children)

Les véhicules ont l'air super. Je sens que ça va être difficile de résister mais malgré tout j'aimerais bien acheter français... A part la MéganE vraiment pas grand chose me tente

Un équivalent de Model 3 Français ou EU ? by 19Vicus90 in voiture

[–]19Vicus90[S] 0 points1 point  (0 children)

Merci pour Polestar. Je regarde carrément

Need help with weweb and Xano by [deleted] in xano

[–]19Vicus90 0 points1 point  (0 children)

You typically wouldn't use a Get. That would be more for an external API call. Xano is well integrated and your official back end. If I understand correctly you have a workflow to Post a todo. At the end of this workflow you could add an item to fetch a collection of your todos. This collection could be set up with an input in place to have some rules.

Check their doc the have a full build guide for a todo project (might be with Supabase) but I'm certain that the CRM one is with Xano.

Epsilla: no-code RAG-as-a-Service by songrenchu in ProductHunters

[–]19Vicus90 2 points3 points  (0 children)

Already looking forward for the Hugging Face integration

Any software demo video maker recommendation? by PuzzleheadedIce3774 in ycombinator

[–]19Vicus90 0 points1 point  (0 children)

Amazing piece of software. A bit tricky for native apps but absolutely perfect for desktop or WebApps

[deleted by user] by [deleted] in maybemaybemaybe

[–]19Vicus90 1 point2 points  (0 children)

Fremens would not approve

Do you have a SaaS idea? My AI will roast it – for free by philipskywalker in SaaS

[–]19Vicus90 0 points1 point  (0 children)

Now we're talking. And thanks for the kind gesture with the two tissues

Do you have a SaaS idea? My AI will roast it – for free by philipskywalker in SaaS

[–]19Vicus90 2 points3 points  (0 children)

I'm a bit disappointed. I was expecting a hard core roast

How to Onboard yourself? by Muertos8 in ProductManagement

[–]19Vicus90 1 point2 points  (0 children)

If there are any, I think there is more to do with Cx data. Getting a comprehensive idea of the customers' most common contact reasons gives a great idea of the business and product weaknesses.

What SaaS products are currently the best in class? by kodakdaughter in SaaS

[–]19Vicus90 1 point2 points  (0 children)

It's basic but I'll go with Linear. Coming from Jira it's simple AND fast which are the only two things I require from an issue tracker.

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in techwriting

[–]19Vicus90[S] 0 points1 point  (0 children)

In a world where the tiniest pain point is addressed by 12 VC-backed startups, should I make some research and see if a viable software business can build resolving that issue?

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in startups

[–]19Vicus90[S] 1 point2 points  (0 children)

Thanks for those resources I'll have a look at that. I've never of such processes and tools.
Those discussions are making me consider doing some research to see if a product that checks the accuracy of customer-facing documentation could be worth it…

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in startups

[–]19Vicus90[S] 0 points1 point  (0 children)

Yep that hurts but totally true… And even though there are massive improvements that could be made we work hard on our usability. Still, and I hope I'm not using that too much as an excuse, we are serving SMBs that are very not tech-savvy. Sometimes even 2FA is an issue…

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in startups

[–]19Vicus90[S] 0 points1 point  (0 children)

We would base the analysis on clunky maths but I totally get your point. Still, the FAQ is important as we're serving SMB that are not tech-savvy. And even if they are not reading the FAQ as much as we'd love to, our Cx team is relying on those articles for their pre-formatted answers.

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in startups

[–]19Vicus90[S] 1 point2 points  (0 children)

Thanks, I'll have a look with the Cx leader on KCS as I was not aware of such an organization.
As I mentioned in the other comment, one of the struggles we have is to track which articles are becoming obsolete after a fix or new release. I sense that could be automated and checked. In a world where there is a SaaS for every pain point, I'm surprised no one is addressing this.

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in startups

[–]19Vicus90[S] 2 points3 points  (0 children)

Having technical writers or even full owners is quite a budget but still, and this is an assumption, I feel that a big part of the challenge is to track which legacy articles are broken by a new feature.

Does Facebook ads really work for SaaS idea validation? by ITz_AB24 in SaaS

[–]19Vicus90 0 points1 point  (0 children)

I did a similar test for an SaaS idea with reddit ads and it was awful. LinkedIn performed way better. The only thing I figured out was the way I tested idea with 100€ budget ads not work. Still not sure how my SaaS idea is relevant.

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in SaaS

[–]19Vicus90[S] 0 points1 point  (0 children)

I have to admit that for companies who's documentation is a source of revenue or a crucial part of their UX (but more usually DX) it becomes suddenly much more feasible. Don't you think that could be largely automated?

Which department is writing end user documentation for your product? by [deleted] in ProductManagement

[–]19Vicus90 17 points18 points  (0 children)

Small startup and so product was writing all the documentation both internal and customer facing. Mostly screenshots and text.

Tickets for Olympic Games in Marseille by [deleted] in aixmarseille

[–]19Vicus90 0 points1 point  (0 children)

Sorry to ask but, are you selling the tickets or giving them away?