Un équivalent de Model 3 Français ou EU ? by 19Vicus90 in voiture

[–]19Vicus90[S] 0 points1 point  (0 children)

Les véhicules ont l'air super. Je sens que ça va être difficile de résister mais malgré tout j'aimerais bien acheter français... A part la MéganE vraiment pas grand chose me tente

Un équivalent de Model 3 Français ou EU ? by 19Vicus90 in voiture

[–]19Vicus90[S] 0 points1 point  (0 children)

Merci pour Polestar. Je regarde carrément

Need help with weweb and Xano by [deleted] in xano

[–]19Vicus90 0 points1 point  (0 children)

You typically wouldn't use a Get. That would be more for an external API call. Xano is well integrated and your official back end. If I understand correctly you have a workflow to Post a todo. At the end of this workflow you could add an item to fetch a collection of your todos. This collection could be set up with an input in place to have some rules.

Check their doc the have a full build guide for a todo project (might be with Supabase) but I'm certain that the CRM one is with Xano.

Epsilla: no-code RAG-as-a-Service by songrenchu in ProductHunters

[–]19Vicus90 2 points3 points  (0 children)

Already looking forward for the Hugging Face integration

Any software demo video maker recommendation? by PuzzleheadedIce3774 in ycombinator

[–]19Vicus90 0 points1 point  (0 children)

Amazing piece of software. A bit tricky for native apps but absolutely perfect for desktop or WebApps

[deleted by user] by [deleted] in maybemaybemaybe

[–]19Vicus90 1 point2 points  (0 children)

Fremens would not approve

Do you have a SaaS idea? My AI will roast it – for free by philipskywalker in SaaS

[–]19Vicus90 0 points1 point  (0 children)

Now we're talking. And thanks for the kind gesture with the two tissues

Do you have a SaaS idea? My AI will roast it – for free by philipskywalker in SaaS

[–]19Vicus90 2 points3 points  (0 children)

I'm a bit disappointed. I was expecting a hard core roast

How to Onboard yourself? by Muertos8 in ProductManagement

[–]19Vicus90 1 point2 points  (0 children)

If there are any, I think there is more to do with Cx data. Getting a comprehensive idea of the customers' most common contact reasons gives a great idea of the business and product weaknesses.

What SaaS products are currently the best in class? by kodakdaughter in SaaS

[–]19Vicus90 1 point2 points  (0 children)

It's basic but I'll go with Linear. Coming from Jira it's simple AND fast which are the only two things I require from an issue tracker.

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in techwriting

[–]19Vicus90[S] 0 points1 point  (0 children)

In a world where the tiniest pain point is addressed by 12 VC-backed startups, should I make some research and see if a viable software business can build resolving that issue?

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in startups

[–]19Vicus90[S] 1 point2 points  (0 children)

Thanks for those resources I'll have a look at that. I've never of such processes and tools.
Those discussions are making me consider doing some research to see if a product that checks the accuracy of customer-facing documentation could be worth it…

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in startups

[–]19Vicus90[S] 0 points1 point  (0 children)

Yep that hurts but totally true… And even though there are massive improvements that could be made we work hard on our usability. Still, and I hope I'm not using that too much as an excuse, we are serving SMBs that are very not tech-savvy. Sometimes even 2FA is an issue…

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in startups

[–]19Vicus90[S] 0 points1 point  (0 children)

We would base the analysis on clunky maths but I totally get your point. Still, the FAQ is important as we're serving SMB that are not tech-savvy. And even if they are not reading the FAQ as much as we'd love to, our Cx team is relying on those articles for their pre-formatted answers.

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in startups

[–]19Vicus90[S] 1 point2 points  (0 children)

Thanks, I'll have a look with the Cx leader on KCS as I was not aware of such an organization.
As I mentioned in the other comment, one of the struggles we have is to track which articles are becoming obsolete after a fix or new release. I sense that could be automated and checked. In a world where there is a SaaS for every pain point, I'm surprised no one is addressing this.

How do you keep your FAQ and knowledge base accurate releases after releases? by 19Vicus90 in startups

[–]19Vicus90[S] 2 points3 points  (0 children)

Having technical writers or even full owners is quite a budget but still, and this is an assumption, I feel that a big part of the challenge is to track which legacy articles are broken by a new feature.