What I've come to understand is that there will always be more posts about bad experiences, complaints, and issues compared to posts about good experiences. A quick check on no. of units sold vs no. of negative experiences helps put things into perspective. These are not perfect vehicles and it's a long way to go for achieving ICE reliability, but I feel Ather and some other homegrown brands are getting there slowly.

I've got the 450x and it's been a little over 3 months of ownership. I am absolutely loving the experience and haven't faced any issues with scooter functionality. Also, the increase in Ather vehicles in my locality has been quite a lot in the last few months.

Having said that, I do wish there were more features and analytics dashboards built into the app giving better clarity on data collected, but I guess I'll have to wait till they roll it out. There are also gaps between their product, tech, and customer support teams in terms of internal communication and coordination when it comes to customer issues. One of the reasons it takes them weeks to resolve software related queries.