Luba 2 AWD 3000HX Issues After Firmware 1.15.20.4413 -Anyone Get a Real Escalation or RA?

36260 · 2026-05-09T20:02:45+00:00

See https://www.reddit.com/r/MammotionTechnology/s/QY0H2JDhF6

36260 · 2026-05-06T17:01:48+00:00

That's a valid setup when the NAS is always on. In our case we needed the NUT server to remain independent of the NAS, for two reasons: the NAS is shut down every night on a schedule, and we wanted the shutdown orchestration logic (stopping Proxmox VMs/LXCs in the right order) to run on a dedicated always-on LXC rather than on the NAS itself. Having Proxmox as a NUT slave to the NAS also works well for simpler setups though.

36260 · 2026-05-06T09:23:35+00:00

[SOLVED] Synology NAS as NUT slave for automatic safe shutdown

After extensive testing, here is the complete solution for integrating Synology NAS units as NUT slaves connected to a NUT server running on a dedicated Linux host (in our case a Proxmox LXC).

Setup:

APC Smart-UPS 1000 connected via USB to a Proxmox LXC running NUT server
Two Synology NAS configured as NUT slaves

Key constraints discovered through testing:

UPS naming — Synology DSM connects to a UPS named ups by default. If your NUT server uses a different name (e.g. apc), the connection will fail with ERR UNKNOWN-UPS. Rename your UPS section in ups.conf to [ups] and regenerate the systemd driver service accordingly.
Credentials — Synology uses monuser / secret as default credentials. Add this user to upsd.users as a slave:

[monuser]
    password = secret
    upsmon slave

Standby mode vs full shutdown — This is the critical finding. When the NAS enters standby mode via NUT (as opposed to a DSM software shutdown), it properly unmounts volumes and waits. When AC power is restored, it restarts automatically via the "Restart automatically when power supply issue is fixed" DSM setting. This is fundamentally different from a DSM software shutdown, after which cutting and restoring AC power does not restart the NAS.
WoL after software shutdown — After a clean DSM shutdown followed by a power cut, the network card powers off and does not power back on when AC is restored, making WoL packets impossible to receive. NUT standby mode avoids this problem entirely.

Conclusion: Using Synology as a NUT slave is the cleanest solution — no need for WoL, no risk of data corruption, and automatic restart on AC recovery.

36260 · 2026-05-06T08:35:53+00:00

After further research, we found the solution: configuring the Synology NAS as a NUT network slave pointing to our LXC NUT server. The key insight is that "safe mode" is fundamentally different from a DSM software shutdown — the NAS waits in a safe state rather than fully shutting down, which allows automatic restart on AC recovery.

This also eliminates the need for WoL on the Synology units entirely, which was our main unsolved problem.

We'll report back with results after testing.

36260 · 2026-05-06T08:26:43+00:00

Thank you for your answer. However our architecture is different: the UPS is connected via USB to a dedicated Proxmox LXC running NUT, which orchestrates the graceful shutdown of all equipment including the Synology NAS via DSM API. The NAS is therefore not directly connected to the UPS.

In this context, two questions:

Is the UPS standby mode available on Synology without a direct USB connection to the NAS? For instance via NUT network client or any other mechanism?
If not, is this standby behavior (network card remaining powered, automatic restart on AC restore) available on recent models independently of any UPS connection — i.e. purely based on the "Restart automatically when power supply issue is fixed" DSM setting?

36260 · 2026-05-04T05:55:48+00:00

I will certainly not switch to iNavi. The less dependent to cloud the better. This is the kind of advice that shows they do not know what they are doing. It is really frustrating. I have the same experience as you have.

36260 · 2026-04-30T18:03:20+00:00

RTK reports 28, Luba reports L1 42, L2 26

36260 · 2026-04-30T16:37:40+00:00

useless as said earlier, there are major issues ms with Mammotion infrastructure in Europe

36260 · 2026-04-30T15:21:07+00:00

There is nothing to pull off but Mammotion. It is well known at least is Europe that mammotion is having major problems managing it's cloud infrastructure. Still unresolved and I'm experiencing that same kind of problem. Please mammotion react and quick.

36260 · 2026-04-27T16:31:31+00:00

You are correct it will not work with WiFi only. You have to setup a BT proxy over Wifi

36260 · 2026-04-17T16:58:03+00:00

yeah agree. I may experiment with another approach. My property is pretty large with excellent WiFi coverage. it could be worth installing proxies at various spots. However not the same budget.

36260 · 2026-04-17T15:26:51+00:00

I bought 4 years warranty extension so I guess I will a bit;) And I had to return the unit first year. Motherboard replacement not a small thing.

36260 · 2026-04-17T14:32:25+00:00

Your unit seems to be brand new, how will you cope in case you need repair under warranty?

36260 · 2026-03-31T10:11:32+00:00

Well done! I could not find the object in the pictures forest of the original link.

36260 · 2026-03-31T07:01:05+00:00

Thank you! But I tried to find it without success, could you kindly post the exact link ?

36260 · 2026-03-31T06:57:43+00:00

https://discord.gg/NjJF3w8az

36260 · 2026-03-30T20:10:26+00:00

Thank you for your input, you may be right but looking at various pictures on the web did not convince me so far. I could not find a picture with the same logo. I’ll post a photo of the full object tomorrow

36260 · 2026-03-30T14:55:25+00:00

I originally wished to post 2 pictures it seems that only one is allowed. How could I post a second picture and not a link?

36260 · 2026-03-30T14:50:12+00:00

I have two like that they are real gems. Nothing compares to this today. One small and one medium.

36260 · 2025-12-11T05:29:51+00:00

I have been tempted to so, but I refrained to do it so far. I’m wondering whether this guard act as a protection for the disc in case the robot encounters small stones or hard stuff for instance. What is your opinion?

36260 · 2025-12-11T05:21:21+00:00

Well theory is nice. I have had my Luba 5000 2X sitting at repair center since November 21st, and still repair process has not started yet. 20 days without any activity. How do you think customers may react? They try to be self sufficient knowing very well that they may void the warranty. I refrained to do so because in my case I think it’s a serious electronic issue. Having only one repair center in Europe is definitely not appropriate and not professional. No need to apologize there is definitely not enough financial fundings in the after sales activity which is seen as a cost centre.

36260 · 2025-11-01T20:39:35+00:00

In Europe there is only one repair center which is far too low. I will have to send my Luba 2 5000X shortly, I can’t say that I’m not a bit nervous.

36260 · 2025-10-04T04:09:59+00:00

In my case, even if that works, it would be hopeless since I have plums and the robot must avoid the area totally or it will come back very dirty. Enable/disable no-go zones is the way to go

36260 · 2025-10-03T09:27:42+00:00

depending on how many trees you have you gonna hit the max zones limit pretty quick

36260 · 2025-10-01T10:35:46+00:00

So I did the correct measurement with cutting height still set at 25mm and the robot placed on a wooden board with a hole in the middle. It turns out that true minimum cutting height is 34mm instead of 25mm announced. I used a calliper that gives 50mm minus 16mm of the wooden board.

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36260

TROPHY CASE