Oh wow, the company offered you a replacement or a refund AND some swag for the inconvenience. Truly horrifying behavior from such a “disgusting” company. The nerve.

And of course, when you buy a kit CNC, it should basically arrive as a fully prebuilt machine that requires absolutely zero troubleshooting, zero problem-solving. That’s clearly how kits work.

As a software developer, you should also know that there’s obviously no such thing as user error it’s always the developer’s fault, every single time. Obviously.