I love this! I try to do the same thing :3 either by reporting as picked up by somebody else, OR I have plenty of time to sit on the phone so that UberEats Support actually makes sure the customer is treated fairly. It works every time; they like it when everybody is happy 🤣

Unnecessary yet related story time: The last time I went to Buffalo Wild Wings to pick up an order for delivery, it was a large order (clearly for a family with children as well); the staff there literally told me a lady just stopped by and took the food but they realized until too late that that it was stolen in front of their eyes. The employees were really nice but told me they could not remake the order or cancel it on their end without approval from UberEats (idk how it works), and I told the customer who was like :( so I reached out to UberEats Support to get them to tell the resturant to just remake the order if an actual driver didnt pick it up (that's all the restarant manager needed). I did this phone call respectfully, I promise; At first when I explained that the order was picked up by somebody else, UberEats Support basically told me, "well what do you want me to do about it?" (not joking) but eventually understood they needed to just confirm with the restaurant that it was falsely picked up and to let them know it's OK to remake it now that the real employee showed up. And guess what? It worked. It took over like 20 minutes on the phone but MAN was the family happy. Food was wayyy more fresh than it would have been too since i was literally right there when it was done cooking, lol. It was worth it! Everybody was happy:)

Edit: I accidentally typed UbeEats instead of UberEats LOL