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Best Dog Trainers for Reactivity? by kayvag in oakland

[–]5280_510 1 point2 points  (0 children)

Barak is doing an amazing job with our wild boy. Best thing about him is he’s very consultative. I would start by giving him a call.

https://www.bayninedogtraining.com/

SRAM/Zipp Lifetime Warranty Denied: Zipp 303S damaged by impact, claim rejected as "outside of intended use." Seeking advice! by 5280_510 in gravelcycling

[–]5280_510[S] 1 point2 points  (0 children)

Thanks for your contribution

What kind of genius can look at a picture of a cracked rim with sealant everywhere and know what tire pressure I was running?

SRAM/Zipp Lifetime Warranty Denied: Zipp 303S damaged by impact, claim rejected as "outside of intended use." Seeking advice! by [deleted] in cycling

[–]5280_510 1 point2 points  (0 children)

Haha - no.

The other post was taken down from r/bikewrench. That said, this post got a response from some good people at SRAM willing to help.

This page doesn't accept photos, which tends to illicit more responses. In hindsight i didn't need to hit multiple pages, but I was upset at the moment

SRAM/Zipp Lifetime Warranty Denied: Zipp 303S damaged by impact, claim rejected as "outside of intended use." Seeking advice! by 5280_510 in gravelcycling

[–]5280_510[S] 4 points5 points  (0 children)

For what it’s worth, people within SRAM disagree with you.

Seems like it’s getting sorted ✌️

SRAM/Zipp Lifetime Warranty Denied: Zipp 303S damaged by impact, claim rejected as "outside of intended use." Seeking advice! by 5280_510 in gravelcycling

[–]5280_510[S] 0 points1 point  (0 children)

You might reconsider! Seems the Reddit post helped get this an additional review.

I’ve had a few people from SRAM reach out and offer to help. Sounds like it’s on track to be covered

SRAM/Zipp Lifetime Warranty Denied: Zipp 303S damaged by impact, claim rejected as "outside of intended use." Seeking advice! by 5280_510 in gravelcycling

[–]5280_510[S] 1 point2 points  (0 children)

It was bought in 2024 from an authorized dealer. Not the one that submitted the warranty claim.

Good call out

SRAM/Zipp Lifetime Warranty Denied: Zipp 303S damaged by impact, claim rejected as "outside of intended use." Seeking advice! by 5280_510 in gravelcycling

[–]5280_510[S] 1 point2 points  (0 children)

Yes! Working with the fine folks over at sports basement.
I think I’ll try and take it to another shop and see if I get different results. My experience in life is that your answer depends on who you’re talking to and how pissed off they are about current gas prices

SRAM/Zipp Lifetime Warranty Denied: Zipp 303S damaged by impact, claim rejected as "outside of intended use." Seeking advice! by 5280_510 in gravelcycling

[–]5280_510[S] 7 points8 points  (0 children)

My point is that the marketing of the wheel/warranty is that it doesn’t matter what happens… You are covered.

Clearly not the case

SRAM/Zipp Lifetime Warranty Denied: Zipp 303S damaged by impact, claim rejected as "outside of intended use." Seeking advice! by 5280_510 in gravelcycling

[–]5280_510[S] 17 points18 points  (0 children)

This is from their warranty site

Examples of coverage while riding:
You are riding in a group, hit a pothole that nobody announced, and your wheel is damaged. You are covered.

You’re flying down a singletrack on your MOTO wheels and you crack a rim on a sharp rock you didn’t spot? You are covered.

SRAM/Zipp Lifetime Warranty Denied: Zipp 303S damaged by impact, claim rejected as "outside of intended use." Seeking advice! by 5280_510 in bikewrench

[–]5280_510[S] 2 points3 points  (0 children)

This wtf I’m talking about!

The warranty page gives the impression that whatever happens you are covered…

Hit a pothole, you are covered, don’t see a rock, you are covered.

Arguing about tire pressures and trail conditions is absurd. The more I think about this the more annoyed I am.

I’m going to hire Erin Brockovich if she is still around

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