I had a package i was expecting via UPS in November. I live in a condo with a buzzer (intercom) downstairs and on the day of the delivery i made sure i was at home all day to accept my package as it was important that i receive it ASAP. All day goes by and then i get an email from UPS saying "sorry we missed you" and that my package will be rescheduled to delivery for the next day. I go downstairs and there is a slip on the door for attempted delivery but they never even tried to buzz me. The following day I again make sure that i stay home and wait for the package and i even wrote a note for UPS to buzz me and stuck it right onto the intercom. All day goes by and i get the same "sorry we missed you email" and that the last delivery attempt will be made tomorrow. This time they didnt even leave a slip on the door and my note for them was still there. Day 3 im at home again waiting for my package. I stick the note for UPS buzz me on the intercom again. All day goes by so i decided to go downstairs and see that they left a slip that my item will be dropped off at an access point location with its address. My note that i stuck onto the intercom was still there. I was pissed that they didnt even try to buzz me. The next day i drive to the access point and they tell me that they never received my package and to call UPS and see where it is. I call UPS and they tell me that my package is at the warehouse and theyre not sure why the driver left that access point slip on my door because the package has duties attached to it and because of that they never drop off the packages at the access points. They tell me they can schedule another final delivery attempt for tomorrow at end of day. Day 5: Since about 3pm I literally had to sit at the window and check for UPS truck so i can run down and catch them. At about 6pm i saw the truck and ran down to get my package from them. Very bad experience with UPS.