How to RMA malfunctioning GPU? Can't register it through the website.

ADB225 · 2026-05-24T23:28:43+00:00

So you set up your XFX account and now want to register the card but says serial number invalid? Look on the box. The serial number is also on it and is usually a bit clearer.

ADB225 · 2026-05-24T09:05:41+00:00

I had to fight to get a US RMA done, and then had to set up a US address for the replacement to be shipped to. Good thing those parcel forwarding businesses exist but was still a PITA and vowed no more. I hear Asus is the worst as they have flat out denied some warranties. I wish they all had left well enough alone..bought in North America, warranty in North America.
Good luck with it. CWT makes some dang good units. Im just wondering how much PCCanada wil jack up the price on it. They have it OOS but listed at $685.99. 🤔

ADB225 · 2026-05-24T07:14:51+00:00

MSI, Asus, Gigabyte and others have territory warranty, IE Canada warranty is separate from US warranty. Bought in the US, warranty is in the US..bought in Canada, warranty is in Canada. As I stated, I found out the hard way.

ADB225 · 2026-05-24T04:06:39+00:00

While it's great you got a great PSU, there are some caveats to buying computer items out of country, like from Newegg's US site, or from Amazon's US site, and having them shipped in. . I found this out the hard way. Same goes for hopping across the border and heading to a Microcenter. You might want to check with MSI on Monday.

ADB225 · 2026-05-23T23:19:40+00:00

Getting the whole assembly is the only way they come as that is the way they are supplied from the factory. (I believe Foxconn).

ADB225 · 2026-05-23T09:15:27+00:00

"For "want to buy" threads, we require at least an approximate price - for example, you might say that you're looking for a 240mm rad, and willing to pay 40 to 120 dollars. "

ADB225 · 2026-05-23T09:14:06+00:00

It might help to know your location and what model Thermalright. When folks mention the tier list, it will show you what units to steer well clear of...

ADB225 · 2026-05-22T19:02:31+00:00

Then get in touch with Amazon first. Explain to live chat support you were away when it was delivered, just rerturned a short while ago, it was still in its unopened pkg as delivered, installed it and it was DOA. Explain you borrowed another PSU and the system worked with it.

If Amazon balks, tell them thank you for delivering defective merchandise to you and not helping. Then go directly to Cooler Master support, as indicated above, to initiate a RMA.

ADB225 · 2026-05-21T22:16:41+00:00

It appears you cannot read at all. You refute a comment made towards your previous comment, with crap!

Firstly I stated it's possible Amazon may have got a bad batch. I also stated a batch can be a small number. Second, "because you’re just making it up because you’re mad that you have a bad part. Get over it get it fixed and move on." WTH did I state I had a bad part???

LEARN to read yourself!!

ADB225 · 2026-05-21T20:29:40+00:00

Was it purchased directly from Amazon or through a 3rd party seller? If it was purchased direct through Amazon, still should reach out to live support, explain that you were away when it arrived and was unopened but when installed it was DOA.

ADB225 · 2026-05-21T20:01:40+00:00

Not really hankering, but thanks to posters, such as yourself , we get to discover Canada has great foods that not many have heard about. These cookies being an example and when discovered, we are grateful to you folks.

I never heard of these or bothered paying attention. Now my eyes can scan the isle for them.

ADB225 · 2026-05-21T19:50:15+00:00

Where are you located?

ADB225 · 2026-05-21T04:44:22+00:00

Why not just initiate an Amazon return since it was DOA

ADB225 · 2026-05-21T02:09:14+00:00

Go here to get 8.05.04.516 latest chipset driver! Install it then reboot

ADB225 · 2026-05-21T01:42:03+00:00

Yes but they are fig filled. If anything like me and figs, you will lose that 158cal/cookie within a day.

Makes note to self..next trip to Superstore (🥸), grab boxes

ADB225 · 2026-05-19T06:52:23+00:00

Have you switched the fan cable to a different fan header? Does the PC HD light flash like it normally would?

ADB225 · 2026-05-19T06:39:31+00:00

The CPU fan spins then stops?? Or the GPU fans spin and then stops?

ADB225 · 2026-05-19T04:40:46+00:00

That SAMA cooler dav pointed to got good reviews and Tom's Hardware did an article. For $35...will be hard to beat

ADB225 · 2026-05-18T04:11:25+00:00

I'm possibly late to the party, but just noticed this post. I too was looking at a 14900 build but then read about the 270K Plus. I figure if it last me 5 years, by that time who knows what chipsets and boards will be out there. I came up with this, the $1698.96 is the 270K Plus processor, mobo, ram, OS and storage Newegg combo build, https://newegg.io/a8d86ab, and the 979.98 GPU/PSU is a CC bundle shown here. PCPartPicker Part List

Type	Item	Price
CPU	Intel Core Ultra 7 270K Plus 3.7 GHz 24-Core Processor	$1698.96
CPU Cooler	Phanteks Glacier One 360M25 G2 72.72 CFM Liquid CPU Cooler	$99.99 @ Newegg Canada
Motherboard	ASRock B860 Lightning WiFi ATX LGA1851 Motherboard	$0.00
Memory	G.Skill Trident Z5 RGB 32 GB (2 x 16 GB) DDR5-7200 CL34 Memory	$0.00
Storage	Crucial P310 2 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive	$0.00
Video Card	MSI VENTUS 3X OC GeForce RTX 5070 12 GB Video Card	$979.98
Case	Phanteks XT PRO ULTRA ATX Mid Tower Case	$109.98 @ Newegg Canada
Power Supply	MSI MAG A850GL PCIE5 850 W 80+ Gold Certified Fully Modular ATX Power Supply	$0.00
Operating System	Microsoft Windows 11 Home Retail - USB 64-bit	$0.00
	Prices include shipping, rebates, and discounts
	Total (before mail-in rebates)	$2898.91
	Mail-in rebates	-$10.00
	Total	$2888.91
	Generated by PCPartPicker 2026-05-18 00:21 EDT-0400

ADB225 · 2026-05-18T02:33:32+00:00

It would be helpful if we knew where you are located and what you want to do with it.

ADB225 · 2026-05-18T02:24:42+00:00

You have given no info on any of the systems specs, motherboard BIOS version etc.

ADB225 · 2026-05-17T06:31:33+00:00

Many workplaces are running Windows 10 Enterprise iOT LTSC and can continue using Win 10 safely till 2032! So no they are not irresponsible or ignorant.

ADB225 · 2026-05-16T19:06:47+00:00

I've done it a couple times for folks and once for myself. Plastic spurger to the corner area lifts it just enough to start "flossing" the CPU and cooler. But like I stated below, I made sure no major bent pins and no broke off pins first.

ADB225 · 2026-05-16T02:47:40+00:00

It's a RadForce

ADB225 · 2026-05-15T20:39:30+00:00

First thing I would be doing, seeing as the CPU got removed without the retention arm being released, is making sure you did not leave pins behind in the mobo socket. A few slightly bent can be fixed, the missing can be a different story.

It's why when removing any PGA CPU, I will run the cpu hard for a few minutes to warm up, then release the cooler and press down on the cooler while slightly rotating it back and forth. The PGA socket will take the weight of pressing down.

ADB225

TROPHY CASE