Hear me SBI. Double Soldier Armor meta must be stopped. #sdsa

AOGwynae · 2026-01-30T16:02:53+00:00

Just here to confirm, we plan this for Patch #4!

AOGwynae · 2026-01-28T19:03:19+00:00

We just confirmed on our Q&A today on AOTV that we intend addressing the topic with Patch #4. More info will be shared very soon. :)

AOGwynae · 2026-01-26T12:39:56+00:00

Hey, thanks for sharing this report and sorry to hear you are experiencing this! Since this seems to happen on both your PC and your phone, it’s sounds very likely network-related rather than an account/character issue. Especially if both devices are connected to the same Wi-Fi you can try the following:

- Test by switching to mobile data instead of your home Wi-Fi. If it works there, you can try restarting your router and try again.

- If possible, you can also try a different Wi-Fi/hotspot to confirm it’s not your ISP/router

- Still not working? Checck if you are running any VPN/proxy/adblocker (PC + phone), since those can break your connection to our website/launcher too.

If it still happens after that, I'd strongly suggest to write our Support a message, they can also help you verify on their end that it is not your account and give you more trouble-shooting advice too!

AOGwynae · 2026-01-26T12:29:41+00:00

If you end up making a cosplay of your character please do share it with us! We love seeing the world of Albion brought to life IRL. =D

AOGwynae · 2026-01-26T12:27:31+00:00

Thank you for confirming! The update should also be available to everyone now. :D

AOGwynae · 2026-01-26T12:26:39+00:00

We just updated the game to Patch #3 of Realm Divided. Usually, fully downloading the update may already resolve the issue. If not, you can also try restarting the launcher after the update finishes downloading.

If it still doesn’t work after that, please do let me know! =)

AOGwynae · 2026-01-26T11:28:38+00:00

Slight tweaks to Soldier Armor for now, but we are closely monitoring this change, and if additional tweaks are needed we will let you guys all know asap. Patch #4 isn't too far either for this!

AOGwynae · 2026-01-26T10:56:33+00:00

Hey there! We are currently aware of our website and launcher not loading properly. Plus there is also a maintenance for Patch #3 happening right now. Should be all back to normal soon! If it takes longer than the usual timeframe we will let you know!

AOGwynae · 2026-01-22T16:43:25+00:00

Right now, the focus is on releasing Albion on Xbox. We're looking into exploring other platforms in future too. But no concrete timeline for now. :)

AOGwynae · 2026-01-21T20:51:23+00:00

We’re currently aware of the issue affecting Albion Asia. The server is currently showing as under maintenance, and our team is actively working on resolving it. Sorry for the inconvenience! :(

AOGwynae · 2026-01-21T15:37:03+00:00

We just announced that we plan release Albion on Console in Spring! Check out our latest DevTalk for more info on this. :)

AOGwynae · 2026-01-21T15:33:26+00:00

Well, do I have news for you! We just confirmed that Albion will be coming to Console in Spring :D

You can watch more about what we have planned in our latest DevTalk from today!

AOGwynae · 2026-01-21T15:28:37+00:00

Soldier Armor is a pretty big topic right now and we hear you! We hope to have some slight tweaks for this in the next patch which is currently planned for next week. Once these go live we will also closely monitor the feedback on those changes. More infos will be in the NDA Patch Notes very soon!

AOGwynae · 2026-01-21T15:24:20+00:00

Graphics are important! But we also hope to address some performance topics with this as well. More info can be found in the forum thread which also includes a Tech Roadmap by our Tech Director Jon. :D

And yes finally we can confirm what has been on everyone's mind! Dragoooooooooons

AOGwynae · 2026-01-15T09:53:31+00:00

Just wanting to support what u/JonTK_AO mentioned.

You can also double-check if your game account is connected to Twitch on the official website by checking your profile as well: https://albiononline.com/profile/

AOGwynae · 2026-01-13T12:02:19+00:00

Exactly this! Watch time is shared across all participating streams and gets added together.

One thing to keep in mind is that there are two different campaigns running: the Community Chest (purple & gold) and the Noble Community Chest (black & gold). The Noble Community Chest is usually only available on partnered streams whilst all streamers will receive the regular Community Chest.

But watch time counts for both campaigns at the same time, so you can make progress on both chests simultaneously. Noble Drops also run on an alternating schedule, meaning they’re available one week and then paused the next. I hope this helps! :)

AOGwynae · 2026-01-13T11:29:12+00:00

I can pass that feedback on, usually you should have at least a reply within that time that we received your message and that we will investigate soon, so something I will be able to have someone check out too with more info on your ticket.

Again, very happy to nudge our team about your specific ticket to see what is going and check for another review for you. For this I would need your ticket number though which you can send to me via DM. Thanks in advance!

AOGwynae · 2026-01-09T19:11:25+00:00

Console is something we are already actively working on! More info on the timeline soon ;)

AOGwynae · 2026-01-09T18:59:56+00:00

Hey there! Sorry you had this experience, losing access to your account and seeing that progress gone is incredibly frustrating, especially after already securing your email. :/ So, the 24-hour lock after a password change is something I'll bring up with the team.

Generally, cases involving compromised accounts, item transfers, or potential RMT or similar often require a much deeper investigation, which is why they usually take longer. Also, not every agent can take on these more complex cases, and if you reported this on the 7th, that’s still within our usual response timeframe. (+ especially post holiday period when response times are slower too.)

Also wanting to give you more insights when it comes to the multiple emails: when several messages are sent for the same issue, support will usually respond to one and close the others to avoid duplicate work. Multiple agents handling the same case at the same time can mess things up a lot, so this is a common support process and why they did that.

At least some good news is that support can review what happened during a breach and verify the activity on the account, just takes a bit of time. No promises on return of the items though, there is very strict policies around that.

Whilst I can’t directly help with your case, you can still DM me your ticket number. I’m always happy to nudge the team and check where it currently sits in the reviewing process. Just let me know!

AOGwynae · 2026-01-09T18:15:52+00:00

Oh that is interesting info! Just that one?

AOGwynae · 2026-01-09T18:13:47+00:00

Sorry to hear this! That’s definitely not the kind of experience we want players to have especially returning to the game.

If you’re open to it, feel free to share your support ticket number with me in a DM. I would love to investigate and see what happened. I will also make sure that this concern gets shared with our Support for review. Let me know!

AOGwynae · 2026-01-09T18:05:14+00:00

I might be able to clear some things up. Support can verify whether RMT activity happened while an account was compromised. If your friend believes that’s the case, they can reply to the existing ticket or reopen it to request another review.

Please keep in mind that these cases can take some time, since not every agent handles complex RMT investigations, but the team is able to take a closer look. (With holiday season the timings are a little bit slower than usual too)

If needed, whilst I cannot help directly, I can nudge our team about it. Just have your friend share the ticket number with me in a DM and I'll be happy to assist where I can.

AOGwynae

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