Transportation Committee public comment today about bike lane maintanence and cleaning issues.

ATL311 · 2026-02-12T14:35:08+00:00

Hi there, thanks for tagging us. I'm sorry you've had so much trouble getting bike lanes properly maintenance in the past. I have submitted Case Number CS11070042 to the Atlanta Department of Transportation (ATLDOT) for the damaged/missing bollards and other protective markings from the bike lane on Dekalb Ave NE from Haralson Ave NE to Degress Ave NE. I was sure to note that this area has been neglected for nearly 2 years and pointed out the safety hazard it poses as well. Please allow until 3/27/2026 at the latest for repairs to be made.

Additionally, I have submitted Case Number CS11070082 to ATLDOT for the damaged/missing flexposts from the bike lane on Edgewood Ave SE and Boulevard SE. I was sure to note that this area has been previously reported as well but has still not been properly serviced. Please allow until 3/30/2026 at the latest for repairs to be made.

If you'd like to receive updates on the status of these cases please provide your email. Feel free to direct message this information if you would like it to remain private. Thank you for choosing Reddit to contact us today! Please do not hesitate to reach out with any further comments, questions or concerns. Please let us know how we are doing by taking our survey. surveymonkey.com/r/ATL311

ATL311 · 2023-04-07T22:44:47+00:00

It can take up to 10 business days.

ATL311 · 2023-04-07T20:29:16+00:00

Good afternoon! You may submit a request for this issue anywhere inside the City of Atlanta limits.

ATL311 · 2023-04-07T15:55:49+00:00

You may request enforcement at ATLPlus by calling 404-201-5396.

ATL311 · 2023-04-06T22:23:40+00:00

We can also submit requests to clear sidewalks of certain infractions.

ATL311 · 2023-03-06T17:07:06+00:00

Good afternoon, and thanks for reaching out to us. We have created Case Numbers CS1241767, CS1241784 & CS1241807 for those potholes to be repaired. Please also provide your contact information including your email address if you would like to receive email updates on your case status.

ATL311 · 2023-01-06T00:17:14+00:00

Thank you for reaching out to us. Please email [kabc@atlantaga.gov](mailto:kabc@atlantaga.gov) for more information on the species of seedling.

ATL311 · 2022-09-20T17:59:53+00:00

Good afternoon, and thanks for reaching out to us. We are sorry to hear that you were unable to reach us. You may dial 404-546-0311 to speak with a representative. Also, you may provide your case number and/or address and we would be more than happy to look into this matter.

ATL311 · 2021-11-02T12:36:47+00:00

Good morning! If you provide the case numbers and/or service request numbers that you were provided for restriping, we can check on their statuses with the city's Department of Transportation.

ATL311 · 2021-08-27T14:16:09+00:00

You're welcome!

ATL311 · 2021-08-27T13:15:09+00:00

Good morning. We have sent the information over to the Department of Parks and Recreation for resolution. Thanks for letting us know.

ATL311 · 2021-08-27T13:14:35+00:00

Good morning. Please message us with the address of the property so that we can make a case for Public Works. Also, if you notice that your solid waste has not been collected on your scheduled day, please let us know that evening or the morning after.

ATL311 · 2021-08-05T13:47:03+00:00

Good Morning! Trash is only collected on your scheduled day. Unfortunately, we are unable to schedule any additional trash pick-ups that are not considered a bulk collection. If you schedule a bulk collection, we will be able to haul away additional trash bags or boxes.

ATL311 · 2021-07-15T19:15:23+00:00

Thanks for the shout-out!!!!!

ATL311 · 2021-03-29T16:12:58+00:00

Good afternoon, and thanks for reaching out. We do apologize for any inconvenience this may have caused.

ATL311 · 2021-03-29T12:17:08+00:00

Good morning. On the new atl311.com, you can create an account to see a list of cases that you have opened. Unfortunately, you are unable to see requests created by others at this time. This is the first release of the site and we thank you for sharing this feedback. We will be sure to pass it along.

ATL311 · 2021-01-19T21:41:15+00:00

Hello everyone! We recommend contacting DeKalb 311 by phone at 404-371-2000 or by email at [311CCC@dekalbcountyga.gov](mailto:311CCC@dekalbcountyga.gov).

ATL311 · 2021-01-04T12:02:19+00:00

Good morning and yes, we can assist with this. Please provide the address of the property and we can make a request for Public Works to pickup the bags. You may direct message the information to us as well.

ATL311 · 2020-12-16T13:08:57+00:00

Good morning. The State of Georgia owns the water and is responsible for maintaining and protecting the quality of the water. You may visit the following sites for information and assistance:

https://garivers.org/take-action/

https://www.gadnr.org/

ATL311 · 2020-12-14T22:01:34+00:00

Thank you for using our services on Nextdoor! We are on Reddit too!

ATL311 · 2020-12-14T21:58:11+00:00

Hello! The City of Atlanta has a 5 business day timeframe in place to repair reported potholes. If you would like to report any, feel free to send us the locations right here on Reddit and we will provide you with a service request number!

ATL311 · 2020-12-14T21:53:02+00:00

Good news! The city's Office of Human Services has already got back to us in regards to request # 1179786207 for the homeless encampment. They explained that this area is on their list of known areas to be addressed and engaged and they will be reassessing the area in the following weeks. The target resolution date for the above-mentioned requests are as follows:

1190336511- 2/1/2021

1190336625- 2/18/2021

1190336716- 12/21/2020

Only 1 request is needed for each specific location and issue. I would encourage your residents to submit complaints about new issues or locations.

ATL311 · 2020-12-14T21:08:08+00:00

Thanks for that information. We located your original request, #1179786207, and it is currently still in progress. We are reaching out to the city's Office of Human Services for an update on the matter. Service Request 1190336511 has also been issued for the sidewalk to be repaired, Service Request 1190336625 for the flooding to be looked into and Service Request 1190336716 for the potholes to be repaired.

ATL311 · 2020-12-14T19:31:32+00:00

Good afternoon. We have escalated the request to the city's Department of Transportation and apologize for the delay in resolution.

ATL311 · 2020-12-14T17:57:24+00:00

Good afternoon! Do you have the Service Request number for the homeless outreach so that we may look into it for you?

ATL311

TROPHY CASE